Where to start? Friend's computer VERY slow, especially the internet connection which is so slow as to be non-existent, even accounting for her dial-up connection. She has a Dell Dimension 2100 running WinXP with a Celeron processor. (Yes, that is part of the speed problem)
Brought it over here to install and update Ad-aware and Spybot using my cable connection. Yikes, she has no ethernet card! Installed and ran Ad-aware without updates. Over 600 critical entries. Many involving the registry. Removed them all. However, can't run Spybot without an initial update.
Put an ethernet card in the computer. Now it won't boot. Removed card. Still no boot. Testing showed bad power supply. Found she needed one with a rare p2 cable. Replaced power suppy. Computer runs again. Yeah! Maybe I have a new skill.
However, entire system is still VERY slow. Still suspecting malware, a thought reinforced when something keeps trying to dial out to assorted websites listed below:
After a few minutes of this I get a popup that Norton has expired! YIKES!
Try the ethernet card again in order to run Spybot and grab AVG. "Found new hardware" message pops up. Clicked to run network connection wizard. Nothing happens. Checked device manager. No problems there. Plugged in ethernet cable. Voila! Connection enabled! Yeah!!
All of this takes FOREVER as the computer is still trying to dial out anytime it is turned on to the same sites listed above.
Double click on IE to get AVG. Page seems to be taking abnormally long to load. Also getting messages that Norton is scanning first this file then that for viruses. Give up and close window again, thinking I'll update and run Spybot first since it is installed. Then maybe there would be fewer things impeding progress as it were.
After waiting a minute or so for Spybot to open, the computer just started a reboot. Only it didn't finish the process. I get the Dell splash screen, then the Windows XP splash screen (with the little "busy" bar at the bottom) for a about a minute, then it tries another reboot. (that is, back to the dell splash screen). This reboot attempt is continuous. After seeing this a few times, I turn off the puter. Wait a few minutes and turn it back on. Still stuck in the reboot process. Go to bed. Next morning, same thing, stuck in reboot mode.
I take out the ethernet card again. Still stuck trying to boot. Again, and again, and again...
What should I do now?