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frequent disconnects


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#1 boodz15

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Posted 31 January 2005 - 07:10 PM

About every 10-15 minutes, my internet connection slows down, then stops for a few seconds and comes back. The connection gets so slow and anything else i have open disconnects. If I have AIM open, and I try to use IE, after about 5 to 10 minutes, AIM's connection is lost and it takes forever to load a page. Whenever I use Limewire (which is not much), AIM disconnects after a minute or so, and it ALWAYS happens. BTW, the problem probably isn't related to Limewire, considering I've had Limewire for about 2 weeks and the disconnects have been happening for almost a year. Any help would be great. Thanks.

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#2 TexasAngel67

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Posted 31 January 2005 - 07:56 PM

A few questions:

Have you checked your ISP settings?

I am assuming you have dial-up?

Do you have any antispyware programs installed on your system?

What operating system are you using? (XP, ME, 98, 95)

#3 boodz15

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Posted 31 January 2005 - 08:00 PM

- I haven't checked my ISP settings.

- No, I have cable (optimum online).

- I have a bunch, Ad-Aware SE, Spybot, Spyware Guard, HiJackThis, and Spyware Blaster.

- Windows XP.

#4 TexasAngel67

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Posted 31 January 2005 - 08:05 PM

Be sure all of them are up-to-date and run them every few days or each weekend and you may also want to run them all after you have used AIM and Limewire.

I'd talk to your ISP company. It's too expensive to suffer all those hassles.
Call them first.

JUSTINCASE, please run HijackThis and post the log in the appropriate forum here.

How long have you had your cable internet on your computer?

#5 boodz15

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Posted 31 January 2005 - 08:11 PM

I'm not sure how long I've had cable internet, probably a good 4-5 years though.
Heres my HJT log.

Logfile of HijackThis v1.98.2
Scan saved at 8:10:29 PM, on 1/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\GEARSEC.EXE
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\schk32.exe
C:\WINDOWS\system32\xpsp2fw.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\AIM95\aim.exe
C:\PROGRA~1\COMMON~1\AOL\110286~1\EE\AOLHOS~1.EXE
C:\PROGRA~1\COMMON~1\AOL\110286~1\EE\AOLServiceHost.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Pure Networks\Port Magic\PortAOL.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1102865532\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CSV10P70] C:\Program Files\CSBB\CSv10P070.exe
O4 - HKLM\..\Run: [Ahwtw] C:\WINDOWS\schk32.exe
O4 - HKLM\..\Run: [XPSP2 Firewall] C:\WINDOWS\system32\xpsp2fw.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Windows Update Client ] C:\WINDOWS\system32\wuclient.exe
O4 - HKCU\..\Run: [EE3BA6EE] C:\WINDOWS\system32\PAADSSY.exe
O4 - HKCU\..\Run: [DC0814EB] C:\WINDOWS\system32\INCABV.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://mail-lc-10.fordham.edu/iNotes6.cab
O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/appdl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1092977466109
O16 - DPF: {7353F495-F870-40AB-8684-23AA40675BDB} (iVocalize Internet Conference Setup) - http://www.ivocalize.com/client/ivsetup.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/check/netset/install/gtdownls.cab
O16 - DPF: {B63FCC09-B38F-4DAB-9592-CDDA02F22822} (ivInst Class) - http://www.ivocalize.com/ivDownload/ivInstaller.cab
O16 - DPF: {C2F38867-251C-4216-9B1C-BBE89B8700E2} (iVocalize Internet Conference 3 Setup) - http://www.talkingcommunities.com/client3/ivsetup3.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab

#6 TexasAngel67

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Posted 31 January 2005 - 08:44 PM

Boodz,
Please go here and download the latest version of HijackThis.

Then post the new log here.




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