Posted 09 August 2007 - 12:58 PM
Hi all, im new to this forum, and am a bit of a numpty when it comes to computers.
i seem to have a major problem with trojans,
my daughter downloaded msn messenger live--- Cid pop ups everywhere from internet explorer when im on firefox !!
she also downloaded a song which i now know had a trojan downloader WMA wimad.k.
i have ran various spyware scans and anti virus scans,
resulting in lots of adware cookies removed
and so far 99 trojans !!
after running all the recomended scans on the hijack this page
i am going to try and post a hikack this log,
but i have three user accounts on my computer and i wonder what way this effects,
all the scans
i ask this because it comes up as some files password protected (with kapersky internet suite scan.)
i have disabled the passwords on the other accounts and now i wonder do i need to do more scans ?
do i scan in safe mode ?
how do i know if the scan is able to scan all aspects of the computer (all user accounts programes and documents)
i would greatly appreciate you help as i have spent the last three days going grey !!!!
many thanks for your replies.