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Xp Home Freezes At Startup


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#1 szynka545

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Posted 09 August 2007 - 12:03 AM

I'm visiting my mother for the summer and was doing some maintainance on her computer. I updated Java by downloading Java 6 Update 2 from the Sun website and installed it without removing the previous versions. When I tried to restart the computer, it froze before windows could completely load. Specifically it was at the black screen with the color Windows logo and blue progress bar. I could hear the hard drive making all the normal noises but then it stopped. The progress bar kept moving but there was no hard drive access. After 10 or 15 minutes of waiting, I turned off the computer and restarted it in safe mode. It worked and I tried uninstalling the new Java. No problems until I tried restarting it. Same thing happened - stuck at the same point at the startup screen. I also tried Last Known Good Configuration and it works fine. The computer runs fine under it. But when I tried various System Restore points, none of them have worked. I still have the same problem. I've tried uninstalling all versions of Java and reinstalling the newest. Any ideas because I've run out of them? Any help greatly appreciated.
Jeff

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#2 Budapest

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Posted 09 August 2007 - 01:31 AM

I'm a little confused after reading your post. You say that Last Known Good Configuration "works fine", but then you go on to say that you "still have the same problem". Do you mean that you can boot into Safe Mode but not Normal Mode? One thing to try is to run the System File Checker (sfc) while in Safe Mode.

How to Use SFC.EXE to Repair System Files
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#3 pascor22234

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Posted 09 August 2007 - 03:23 PM

szynka545 means that now that booting into Windows once again works properly he can't use Sytem Restore to work. The question now is if System Restore worked before the update problem.




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