Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

HJT Log


  • Please log in to reply
3 replies to this topic

#1 toni

toni

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:10:50 PM

Posted 31 January 2005 - 04:15 PM

Hi,

I have some problems with my computer and I need some help. Sometimes my computer goes out of control and I am not able to do anything on it. This is my HJT log. Would you please check if there is something which cause this problems, as I run Panda Platinium 2005 and it did not find anything.
Thank you.

Logfile of HijackThis v1.99.0
Scan saved at 22:48:33, on 01/31/05
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PaSSrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\APVXDWIN.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Datecs\FlexType 2K\FType2K.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Pavkre.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\SRVLOAD.EXE
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\pavsrv51.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\prevsrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PsImSvc.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\WebProxy.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 83.228.116.1
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - (no file)
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [ErrorGuard] C:\Program Files\ErrorGuard\ErrorGuard.Exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\RunServices: [USB Driver] WINDOWS.exe
O4 - HKLM\..\RunServices: [HLL Data Parameter] hllcxpa.exe
O4 - HKLM\..\RunServices: [PANDA ANTISPAM SERVER SERVICE] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PasSrv.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\RunServices: [HLL Data Parameter] hllcxpa.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: FlexType 2K.lnk = C:\Program Files\Datecs\FlexType 2K\FType2K.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1104856519678
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7E5D5B9F-3D0D-4572-805B-5946F59860F0}: NameServer = 213.91.185.1,213.91.185.35
O20 - AppInit_DLLs: PAVWAIT.DLL
O23 - Service: Panda Antispam Server Service - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PaSSrv.exe
O23 - Service: Panda Firewall Service - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
O23 - Service: Panda Function Service - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe
O23 - Service: Panda Pavkre - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Pavkre.exe
O23 - Service: Panda PavProt - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
O23 - Service: Panda Process Protection Service - Unknown - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\pavsrv51.exe
O23 - Service: Panda Preventium+ Service - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\prevsrv.exe
O23 - Service: Panda IManager Service - Panda Software Internacional - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PsImSvc.exe

BC AdBot (Login to Remove)

 


#2 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,618 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:11:50 PM

Posted 01 February 2005 - 08:25 PM

I need to get samples of some of your files. Please create a folder called c:\submit. Now copy the following files into that directory:

C:\Program Files\Datecs\FlexType 2K\FType2K.exe

To copy the files simply navigate to the directory they are in and right click on them and then click on copy. Then paste these files into the c:\submit directory. Once the files are all copied I need you to zip the folder. If you are using XP or ME right-click on the folder and click on the Send To option and then send it to a compressed folder. You will now see a file called submit.zip. If you are using another version of Windows, please download a program called Winzip and zip it using that. Then go to http://www.bleepingcomputer.com/submit-malware.php, fill in the required fields, and browse to the file. Then click on the Send File button.


Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - (no file)
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [ErrorGuard] C:\Program Files\ErrorGuard\ErrorGuard.Exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\RunServices: [USB Driver] WINDOWS.exe
O4 - HKLM\..\RunServices: [HLL Data Parameter] hllcxpa.exe
O4 - HKCU\..\RunServices: [HLL Data Parameter] hllcxpa.exe
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\Program Files\ErrorGuard\
c:\windows\system32\WINDOWS.exe
c:\windows\system32\hllcxpa.exe

Reboot your computer to go back to normal mode and post a new log.

#3 toni

toni
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:10:50 PM

Posted 03 February 2005 - 01:34 PM

Hi Grinler,

I tried to submit the requested files as instructed by you but there was a problem and I could not send it through. Although I have tried many times.
If it helps this Flex Type is a program to write and read in Cyrillic
This is my last HJT Log.

Thanks for you help.

Logfile of HijackThis v1.99.0
Scan saved at 19:18:16, on 02/03/05
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PaSSrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Pavkre.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\pavsrv51.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\prevsrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PsImSvc.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\apvxdwin.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Datecs\FlexType 2K\FType2K.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\SRVLOAD.EXE
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\WebProxy.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 83.228.116.1
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\Program Files\FlashGet\jccatch.dll
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\RunServices: [PANDA ANTISPAM SERVER SERVICE] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PasSrv.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: FlexType 2K.lnk = C:\Program Files\Datecs\FlexType 2K\FType2K.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1104856519678
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7E5D5B9F-3D0D-4572-805B-5946F59860F0}: NameServer = 213.91.185.1,213.91.185.35
O20 - AppInit_DLLs: PAVWAIT.DLL
O23 - Service: Panda Antispam Server Service - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PaSSrv.exe
O23 - Service: Panda Firewall Service - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
O23 - Service: Panda Function Service - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe
O23 - Service: Panda Pavkre - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Pavkre.exe
O23 - Service: Panda PavProt - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
O23 - Service: Panda Process Protection Service - Unknown - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\pavsrv51.exe
O23 - Service: Panda Preventium+ Service - Unknown - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\prevsrv.exe
O23 - Service: Panda IManager Service - Panda Software Internacional - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PsImSvc.exe

#4 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,618 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:11:50 PM

Posted 03 February 2005 - 01:46 PM

Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Commercial Spyware Removal/Protection Programs - If you feel more comfortable installing a commercial Spyware removal program then we recommend WebRoot's Spysweeper or Lavasoft's Ad-Aware Professional. There are many commercial products on the market, but unfortunately most are misleading and substandard. Both of the products we recommend here are proven to be excellent products and a worthy addition to the arsenal of software protecting your computer.

    Spysweeper Product Information
    Ad-Aware Pro Production Information


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users