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Laptop Can't See New Hard Drive


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#1 matt81

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Posted 08 August 2007 - 12:05 AM

I have a Dell Notebook D610, the hard drive crashed, brought it in to a professional and had some data recovery done. All good. But they wanted way too much to replace the hard drive and install a new OS. I have purchased a new Hard Drive and New OS myself.

Replaced the Hard Drive in the laptop with no issues, but I am still getting the same error when I try to boot. "Internal HDD HARD error!"

When I enter the setup screen the Device Info says there is no primary hard drive there. When my Windows disc tries to install the OS it says "Setup did not find any hard disk drives installed in your computer".

This is a Seagate Internal Hard Drive. I have tried to use their DiscWizard Stater Edition (created a bootable DVD from another computer) to set up the new Hard Drive. (Found the link to their site mentioned in the "Hard Drive Installation and Diagnostic Tools" Forum).Their web site says that this utility is used to prepare a new hard drive for installation of an OS. When use this disc I get a similar error "E000101F4: Seagate DiscWizard has not found any hard disc drives."

I'm at a loss!

Any ideas?? Help would be muchly appreciated!!

Thanks!!

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#2 acklan

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Posted 08 August 2007 - 01:15 AM

There are a series of pin that plug into the hard drive, look to make sure none of them are bent.
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#3 usasma

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Posted 08 August 2007 - 06:57 AM

On most laptop hard drives there is a black connector that converts the pins on the hard drive to a setup that the laptop can use. Also, make sure that the hard drive is firmly seated in the socket.
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#4 XilStorm

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Posted 08 August 2007 - 07:10 AM

almost guaranteed the jumper on the back of the drive is set to "slave"

I don't know how much you know about master and slave drives, sooooo:

By being set to slave, it will wait for a "master"(that is nonexistent) to give it data, before it starts. Basically meaning that it will be looking for something that isnt there.

also, a jumper is a plastic stub that connects one pin to another. it functions as a user setting selection tool, if you understand.

Pull out the drive and either 1) Remove the jumper altogether or 2) set it to MAS, or master.

Try that, look through the manual of the HD, and get back to us.

On most laptop hard drives there is a black connector that converts the pins on the hard drive to a setup that the laptop can use. Also, make sure that the hard drive is firmly seated in the socket.


Also, usasma, what are you talking about? Jumpers, or something else?

Edited by XilStorm, 08 August 2007 - 07:12 AM.

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#5 matt81

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Posted 08 August 2007 - 09:32 AM

The Drive is seated firmly in place and none of the pins are bent.

This is a SATA Drive, there is no jumper on the hard drive. I know what you mean as I recently installed a hard drive in a desktop. But this is a laptop, are you sure it is supposed to have a jumper? I don't even see any markings for master or slave on it.

The Hard Drive didn't come with a manual, it is OEM. I have checked the developers site but they're trouble shooting section did not help at all.

#6 XilStorm

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Posted 08 August 2007 - 10:06 AM

My laptop has a mini-jumper. I don't know if this is the norm in laptops, but that is IDE.

You are right, SATA doesn't require jumpers because of RAID.


Do you have access to another laptop HD, perhaps a friend's or another of your own?
If so, swap it in to see if it is the drive's problem
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#7 DaChew

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Posted 08 August 2007 - 10:12 AM

The Drive is seated firmly in place and none of the pins are bent.

This is a SATA Drive, there is no jumper on the hard drive. I know what you mean as I recently installed a hard drive in a desktop. But this is a laptop, are you sure it is supposed to have a jumper? I don't even see any markings for master or slave on it.

The Hard Drive didn't come with a manual, it is OEM. I have checked the developers site but they're trouble shooting section did not help at all.



http://accessories.us.dell.com/sna/product...p;c=us&l=en

shows the D610 using pata hard drives
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#8 usasma

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Posted 08 August 2007 - 01:12 PM

Do not confuse jumpers with the adapter I was referring to. The jumpers are little pieces of plastic that are used to set Master/Slave/Cable Select - although this generally isn't needed on a laptop (since most have only one drive). The pieces that I've referred to are adapters to enable the IDE drives to mate with the connectors in the laptop.

The laptop SATA drives that I've seen have a straight connection from the SATA drive to the laptop without the need for an adapter - so just ensure that it's firmly seated in the laptop before booting it up. Even if you find a jumper on your SATA drive - don't mess with it! They're not needed for normal operation.

Could it be possible that you have a SATA drive and are trying to install it in a laptop that only has IDE connections? In this case, there would be no recognized connection and the system would report that there was no hard drive.
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- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 matt81

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Posted 20 August 2007 - 10:44 PM

Thanks for everyone's advice. Especially usasma, you were right. 2 weeks fighting with 2 different brand new hard drives, and I had left the little plastic adapter on the original corrupt hard drive. grrrrr.....Problem solved now tho. At least this one is.........now off to the Networking forum.....Cheers everyone!




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