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#1 wendee


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Posted 07 August 2007 - 03:42 AM

ok i recently bought a cd to clean my hard drive and everything was good until i ran to this problem.

I have a windows service pack cd 1 and i tried to install it in my computer then i get this message saying files needed asmn files needed i have no clue what this is all i know when i tried to install it i get that message and it also says to please insert windows service pack 1 cd but when i try to install my cd it rejects it why i have no clue but it does.

Another question is i had service pack 1 and everythings was good until i had to clean up my hard drive, now y computer its just stuck in this process and dont pass that windows page i cant do anothing at all not even try to install windows me just because i have the cd i was just trying but nothing seems to work.

If you can help me please please tell me what i have to do so i can do it ASAP i need my computer back i cant be in the library because i just get 30 minutes and this sucks.


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#2 Budapest


    Bleepin' Cynic

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Posted 07 August 2007 - 03:48 AM

Hello wendee and :thumbsup: to Bleeping Computer.

What did you use to "clean" your hard drive?

If it won't re-install I would suspect that your Windows disk is damaged or scratched. Try cleaning the disk with a soft clean cloth and then try the re-installation again.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

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