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Stop Error 0x00000024, Unable To Boot


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#1 GLM

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Posted 06 August 2007 - 04:13 PM

I got a blue screen error with STOP: 0x00000024 )0x00190203, 0x825CF848, 0xc0000102, 0x00000000)

It wont allow me to boot in safe mode or last configurations mode

I used F12 and ran the diagnostics test and most of the IDE Disk S/N tests failed, with the Error Code 0f00:0228.

Im not sure what to do, I am away from home in Mexico, dont have my Windows disks.

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#2 oldf@rt

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Posted 06 August 2007 - 04:24 PM

If the ide drive tests failed, you need a replacement hard drive, your windows discs will not fix a hardware problem.
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#3 GLM

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Posted 06 August 2007 - 04:36 PM

Thanks for the help

Im pretty computer ignorant. . . what does replacing a hard drive consist of? what are my options? The computer is a 1.5 y.o. Dell Inspiron 6000.

Thanks

#4 oldf@rt

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Posted 06 August 2007 - 05:37 PM

you need a 2.5 inch ide hard drive, and all your discs that you received from dell. Look up your computer at Dell's site by the Service Tag Number, look under help and support, they should have complete instructions on how to replace the hard drive.
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#5 GLM

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Posted 06 August 2007 - 05:46 PM

Thanks

#6 usasma

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Posted 06 August 2007 - 06:45 PM

Since you're out of the country, you may want to purchase a hard drive from Dell that comes pre-imaged with the OS already installed. That makes it pretty easy to setup the system once the hard drive is installed.

Make sure you know how to get at your hard drive before ordering it tho' - some Dell laptops's have the hard drive under the keyboard and it's a bit difficult to get to without detailed instructions.
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