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Trouble Opening "clicks" On Webpages


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16 replies to this topic

#1 dcanoli

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Posted 05 August 2007 - 03:36 PM

Okay, I tried posting this before, but we never got an answer. Here is an example of my problem:

Let's say you go to www.nascar.com...
On the right-hand side of their home page, you can click on Trackpass Scanner-Launch.

Every time I get a page like this, when you need to click on "something" to open a "program" on that website, I get this little message in the status bar:

Yellow Triangle w/an Exclamation Point inside it and Error on Page.

Any ideas why this keeps happening on my computer, and if you DO know why I keep getting this, do you know how I can fix it?

Thanks so much!

Debbie

Moderator Edit: Moved topic to the more appropriate forum. ~ Animal

Edited by Animal, 05 August 2007 - 03:38 PM.


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#2 TMacK

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Posted 05 August 2007 - 04:08 PM

Hi Debbie,

We'll pick up where you left off in your last thread Java Question.


Every time I get a page like this, when you need to click on "something" to open a "program" on that website....


We need to know what the Something is you need to open which Program.

Have you tried viewing this web site in Firefox?
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#3 dcanoli

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Posted 06 August 2007 - 12:01 AM

Sorry for the late reply. We have Comcast, and in case you haven't heard--they stink...our Internet has been out for three days! Came up for a brief window this afternoon, and that's when I posted my question....anyway...

I did state what I was trying to open....see below.

.....go to www.nascar.com...
On the right-hand side of their home page, you can click on Trackpass Scanner-Launch.

Every time I get a page like this, when you need to click on "something" to open a "program" on that website, I get this little message in the status bar:

Yellow Triangle w/an Exclamation Point inside it and Error on Page.


I was trying to use www.nascar.com's trackpass.

I usually have the problem when you need to click on a link a website has that opens another program and window, and usually when you place the mouse over the link, the status bar at the bottom of the page will say something about Java in it....

Does that make any more sense? It's a little hard to explain...I don't readily have a list of sites where I've gotten this error, but since I got it today for the nascar site, I thought I'd try and post it.

Thanks for any help you can give or direction. (Since the race is over for the weekend, the link for trackpass may not be active anymore--not sure how that works.)

Debbie

#4 dcanoli

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Posted 06 August 2007 - 12:17 AM

Okay, the Trackpass link is gone, but here's an example of what is happening to me....

If I go to this link:

http://www.nascar.com/trackpass/landing/index.html?mc=2029

Then, put my mouse over the "Start your 14-day free trial" button, the bar at the bottom of the screen says, "java script:gotooffer (106,false,70008002);" To the left of those words is the Windows Shield w/an exclamation point in it.

(This was done in an IE window WITHOUT add-ons.)

If I click on the button, I get the message, "Error on Page," with the same Windows Shield w/exclamation point in it in the bottom bar.

That is the best example I can give you right now of how some links won't work. I'm not sure what is happening.

Thanks for any direction you can provide.

Debbie

#5 TMacK

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Posted 06 August 2007 - 01:39 AM

Hi Debbie,

I was able to access the 14 day trial web site in Internet Explorer and Firefox, after I turned off a Script Blocking Add-On I have.
Do you have any Script Blocking Add-Ons?

Ensure that the Display a Notification About Every Script Error option is not checked:
In Internet Explorer, from the Tools menu, select Internet Options, click the Advanced tab.
Scroll down and uncheck Display a Notification About Every Script Error.
Click Okay to save your changes.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#6 dcanoli

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Posted 06 August 2007 - 01:48 AM

Okay, that box was already unchecked for me.....

But the two above it were checked.....

#7 TMacK

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Posted 06 August 2007 - 01:15 PM

Make sure Javascript in enabled:

In Internet Explorer (you're still using version 7 correct?), go to Tools, Then Internet Options, click the Security tab.
In the "Security level for this zone" box, click on Custom level. Scroll to the bottom of the Settings box to Scripting, Enable active scripting.
Click Okay twice to close the dialogue.
Reboot your computer.

Here are a couple of Micro$oft articles that address this problem.

How to Troubleshoot Script Errors in Internet Explorer
Error Message When You Browse the Web
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#8 dcanoli

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Posted 06 August 2007 - 01:33 PM

Okay, that was already clicked. Anything else that might be preventing me from getting these links?

#9 TMacK

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Posted 06 August 2007 - 03:53 PM

Have you tried the solutions offered in the two links I provided in my last post?

If so, lets try lowering your privacy settings.

Go to Internet Options, select the Privacy tab and move the slider to medium or low and click Apply.
Then clear your browsing history and delete your cookies.

Next, we'll enable your ActiveX controls.

Go to Internet Options, select the Privacy tab. Make sure that the Internet zone is selected and click Custom Level.
Set Run ActiveX controls and plug-ins to Enable.
Set Script ActiveX controls marked safe for scripting to Enable. Click Okay.
Restart Internet Explorer.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#10 dcanoli

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Posted 06 August 2007 - 05:23 PM

Okay, I have worked my way through those two articles you sent, and the things you told me to check were already checked in my Tools menu.

I closed IE and tried to re-open Nascar.com, as an example. It is still saying, "Done, but with errors on the page," and I still can't click on some of the things on there like the free trials, etc.

#11 TMacK

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Posted 06 August 2007 - 06:20 PM

Kind of running out of ideas Debbie.

It would be interesting to know if this is IE7 or setting related, seeing as I was able to access the free trials in IE6.

If you remove IE7 via Add/Remove programs it will automatically revert back to IE6.
Then you can see if you could access the free trials in IE6.

Or download Firefox from the link I provided in post #2 and try to access the site from there.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#12 dcanoli

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Posted 06 August 2007 - 07:13 PM

I'm one ahead of ya'!

I already uninstalled IE7, but I'm still getting the same thing.....

Oh well....I guess I'll have to live w/it.

If you can think of anything else, just shoot it my way, and I'll try it! Thanks! Deb

#13 dcanoli

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Posted 06 August 2007 - 08:09 PM

I'm downloading Firefox now. Let's see if that helps.

#14 dcanoli

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Posted 06 August 2007 - 08:14 PM

OMG! Worked like a CHARM!

I cannot believe I spent all day (off and on) trying to "beat" the system!

Good grief! I should have downloaded Firefox a long time ago!!!! (Should have listened to one of my best friend's advice years ago!)

Thanks!

#15 mz30

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Posted 06 August 2007 - 08:17 PM

hi dcanoli

could you tell me if your having any other problems beside what you have already stated?

edit : was to late replying

Edited by mz30, 06 August 2007 - 08:18 PM.

god my head hurts.
if you don't ask ,you don't know



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