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Windows Installer popup when AIM used


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#1 michydoy

michydoy

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Posted 30 January 2005 - 08:24 PM

Hi my name is Michelle and I am having a few problems with my computer, particualarly when I launch AIM and try to IM someone. When I double-click a buddy and the chat box comes up a Windows Installer pops up and the program freezes. And sometimes the same thing "Windows Installer" pops up when I used Internet Explorer.

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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 31 January 2005 - 10:50 AM

Create a directory on your hardrive to save HijackThis.exe. A directory like c:\hijackthis. If you do not do this, you will not be able to use the backup/restore features.

Download HijackThis from:

HijackThis Download Site

Save this file into the directory you made previously and then run the program named hijackthis.exe. When the program opens click on the Config button, then click on the Misc Tools button, and click on the Check for update online button. When it completes checking/applying updates press the back button.

Now click on the Scan button and when it is finished click on the Save Log button. A Notepad window will open with the contents of this log. Click on Edit then click on Select all. Then click on Edit and then Click on Copy.

Create a reply to this post here and right click in message area and select paste to paste the log into the post.

Someone will reply to you after reading this post. DO NOT fix any entries unless you understand what you are doing.

To see a tutorial with screenshots on using HijackThis you can click on the link below:

How to use HijackThis to remove Browser Hijackers, Malware, & Spyware




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