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Error Message - Windows Explorer Has Stopped Working


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5 replies to this topic

#1 Jazzyian

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Posted 05 August 2007 - 09:05 AM

I have just bought a HP laptop with Windows Vista Premium installed. When the laptop is idle for a while, the desktop crashes and the toolbars etc move around. If I double-click on the clock area, I get the error message "Windows Explorer has stopped working", Vista then corrects the problem. Is there any way to stop this happening.

Thanks,

Ian

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#2 aq2

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Posted 05 August 2007 - 03:57 PM

Had this problem and ended up reformatting the hard drive. First time i reformatted it was fine until I installed a "update " from intel and once after restarting the system guess what,Explore.exe was crashing again,So i reformatted again and HAVE NOT download that file and system been running good for vista.Check drivers and try a system restore if they doesn't help then reformat and start over again

Good luck

#3 23986136

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Posted 06 August 2007 - 01:01 AM

I am having the same problem but it gives me the option to check online for a solution and restart the program or restart the program. One I select one it just restart and ends up with the same message. I can't select anything with that message showing. What else can I do?

#4 usasma

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Posted 06 August 2007 - 06:05 AM

Go to Start and type in "reliability" without the quotes. At the top of the window will be the Performance and Reliability monitor - click on it. Then click on the Reliability Monitor in the page that shows up. Double click on the errors and let us know what they say - from there we can see if we can locate a fix.
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#5 23986136

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Posted 06 August 2007 - 10:15 AM

I have tried to do this but the computer keeps freezing up with that restart window. I also see virus protect pro has infected this computer as well and who know what else. This is my sister's computer and it was no protected at all. It would just be easier for me and her to install windows XP instead. Is there anything I need to do other than installing the windows XP cd?

#6 oldf@rt

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Posted 06 August 2007 - 02:27 PM

23986136: Please start a new topic, in the am I infected, what do I do forum it is better to devote a thread to one person.

Thanks, Oldf@rt
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