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Keyboard Causing Pop-ups


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#1 Crizz44

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Posted 04 August 2007 - 03:12 PM

I have been trying to fix my computer for weeks, everytime I type a bunch of pop-ups come up trying to get me to sign onto my email. I had reformatted twice and finally used a different drive and still couldn't get it fixed, as soon as the OS was installed the pop-ups started. Finally I thought and remembered I had installed new Labtec wireless mouse and keyboard about the time I had the problem. So I exchanged them and have had no problems since. Now I hope to find a fix so I can use my new keyboard and mouse. I have never heard of such a thing. I am waiting for Labtecs support to come back up and hopefully will get a fix. I checked the properties and settings for the board, but can't correct the problem thru it.
I will post if I find a solution.

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#2 Budapest

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Posted 05 August 2007 - 04:15 AM

I would suspect that the problem was caused by a faulty keyboard.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Crizz44

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Posted 06 August 2007 - 11:50 AM

I received an answer from Labtec today and it seems to have fixed the problem. Their solution is below. Hopefully this may help someone else. :thumbsup:



To resolve this issue, uninstall the Labtec software from the Add/Remove Programs utility in the Control Panel and test the keyboard with Windows native drivers.

If the issue persists, please try the following troubleshooting steps:

1. Remove the batteries from the keyboard and press keys on the keyboard repeatedly (as if typing) for approximately two minutes. This will clear out the capacitors.
2. Press the Connect button on the receiver.
3. Press the Connect button on the mouse. NOTE: You may need a pencil tip or other small tip to press the connect button.
4. Press the Connect button on the receiver.
5. Insert the fresh set of batteries back into the keyboard.
6. Press the Connect button on the keyboard.




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