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I Deleted My Sound... ?


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#1 Evesmum

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Posted 04 August 2007 - 01:05 AM

hey im not too sure if this is in the right place but aaages ago when i had spycrush on my computer.. And i was going through control panels add/remove programmes and i somehow deleted my sound. okay when i try to play something it comes up with ....Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file. (Thats in windows media player)
everything else it says can't open output audio device.. I really want sound now and ive tried downloading stuff but it just wont work and i really dont know what to do.
Any help would be really appreciated.
Thanks!

Sharnz x


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#2 tg1911

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Posted 04 August 2007 - 01:17 AM

Set windows to show hidden files,
How to see hidden files in Windows
Then navigate to:
C:\ Windows \ System32 \ dllcache
Locate sndvol32.exe
Right click it, and select Copy.
Navigate to C:\ Windows \ System32
In an open area, right click and select Paste

If Windows says the file already exists, do you want to replace it, select Yes

Reboot
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#3 Evesmum

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Posted 04 August 2007 - 01:26 AM

Thankyou so much i will give it a go now. i think it was like a nero file or something i just cant remember the name

Sharnz x


#4 tg1911

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Posted 04 August 2007 - 02:02 AM

You're welcome, Evesmum.
sndvol32.exe, is the Windows sound program.

Let us know how it goes.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#5 Evesmum

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Posted 04 August 2007 - 02:23 AM

hey i gave that a go but its still saying the same thing :thumbsup:

Sharnz x


#6 HitSquad

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Posted 04 August 2007 - 07:25 AM

Hi Shana.

everything else it says can't open output audio device

Start by checking that your audio driver is installed and the correct playback device is selected.
To check the driver, Open Device Manager. Under "Sound, Video & Game Controllers" there should be no splats next to any of the entries indicating a conflict. If there is, you'll need to re-install the drivers.
To check the prefered audio playback device, open Control Panel > Sounds and Audio. Click the "Audio" tab.
Playback device should match the Audio hardware listed in Device Manager.
If these are both correct, post back and we'll go from there.

#7 Evesmum

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Posted 04 August 2007 - 07:28 AM

Thanks ill give that a go right now. and i shall let u know how i go.

Sharnz x


#8 Evesmum

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Posted 04 August 2007 - 07:33 AM

Because i dont really get this im going to tell you what it says under the audio tab

forSound playback, default device it says : Modem #0 line playback

Sound recording, Default device: Modem #0 Line Record

and for MIDI Music Playback, Default Device:
No MIDI Playback devices also i cant click on the MIDI section because its all greyed out lol if that makes sense.

How do i reinstall the drivers do i need the disks for that? because i don't have them.

Thanks in advance and for helping me so far!

Sharnz x


#9 HitSquad

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Posted 04 August 2007 - 08:07 AM

Please post back the make and model number of your system Shana as well as currently installed version of windows.

#10 Evesmum

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Posted 04 August 2007 - 08:12 AM

how do i get the make and model number?? i have Windows XP but im unsure about the whole make and model number..
thanks

Sharnz x


#11 Evesmum

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Posted 04 August 2007 - 08:58 AM

its a IBM Netvista and on the side it has a sticker that says :

Windows XP Professional 1-2CPU
Product Key: XXXXXXXXXXXXXXX

And part from the barcode number it has
X0873060 along the side of the sticker. and thats all i can work out..


Mod Edit: Edited to remove Product Key. ~tg

Edited by tg1911, 04 August 2007 - 11:42 AM.

Sharnz x


#12 Evesmum

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Posted 04 August 2007 - 08:07 PM

So did i get it right???

Sharnz x


#13 HitSquad

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Posted 05 August 2007 - 05:37 AM

You were close :thumbsup:
On the right front panel or back of the system there should be a sticker that shows "Type" & "S/N".
Need both of those.

Edited by HitSquad, 05 August 2007 - 05:37 AM.


#14 Evesmum

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Posted 05 August 2007 - 06:22 AM

Okay there is a sticker on the back and it says

(1S) Prudcut ID (SN) : 830551AKEBF83K

I cant find the "Type" One though.. Sorry im so difficult to work with!

Thanks for the time your taking though. Can it be fixed?

Sharnz x


#15 HitSquad

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Posted 05 August 2007 - 06:35 AM

You are not difficult to work with and yes it can be fixed. :thumbsup:
To make this shorter, go here and click the "Auto-Detect This System" button.
Post back with the results.




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