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Can't Boot Normally


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5 replies to this topic

#1 MadDawg

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Posted 03 August 2007 - 07:45 PM

Alright, when I start up my computer normally, it hangs at the Welcome screen and will not go any farther (sometimes it goes to the desktop, but there are no icons). Can someone help? Also, the only way I can shut down is if I hold down the power button, which may have caused more damage.

I've tried:

Booting Normally (about 8+ times)
System Restore
Last Known good config (4 times, worked once)
repairing the registry with Uniblue Registry Booster
repairing the registry with RegistryFix
CHKDSK /R (Recovery Console)
Disk Defragmenter

I can boot into safe mode.

I NEED to fix my laptop, otherwise, I will go crazy :thumbsup: . Is this possible without reformatting? Because I only have one HDD with data I can't afford to lose.

Thanks in advance.
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#2 oldf@rt

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Posted 03 August 2007 - 08:11 PM

Can you start this laptop in safe mode with networking?

If you can:
  • Please download the Avast Free virus & worm removal tool. and save it to your desktop.
  • Double click on the file you just downloaded to run the program
  • When the program starts click the {Start Scanning} button.
  • It will clean everything that it finds.
  • Restart the machine.
Please post your results here
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#3 Master5270

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Posted 03 August 2007 - 08:21 PM

If the Instructions from Oldf@rt do not work, than i suggest that if you can get to the desktop with no icons sometimes, access the task manager and go to File -> New Task ->and type in explorer.exe

#4 MadDawg

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Posted 03 August 2007 - 09:38 PM

Can you start this laptop in safe mode with networking?

If you can:

  • Please download the Avast Free virus & worm removal tool. and save it to your desktop.
  • Double click on the file you just downloaded to run the program
  • When the program starts click the {Start Scanning} button.
  • It will clean everything that it finds.
  • Restart the machine.
Please post your results here


Alright, the scan did not find any viruses, and I didn't bother rebooting. (btw, I couldn't access the internet in safe mode, but my very handy PSP saved the day) However, I did get a message about a corrupt file (I doubt it was a system file, because it was something I downloaded) and it prompted me to run chkdsk. I'll do the "Scan for and attempt recovery of bad sectors" option overnight.

This is just a hunch, but do you think my problem has something to do with Winlogon.exe?

If the Instructions from Oldf@rt do not work, than i suggest that if you can get to the desktop with no icons sometimes, access the task manager and go to File -> New Task ->and type in explorer.exe

Tried, failed. I tried using "Ctrl+Shift+Esc" and the standard "Ctrl+Alt+Delete" but the task manager didn't appear. There was also little HDD function, which permitted me to force a shutdown with little damage. Thanks anyway.

I took my laptop to get it fixed, but the guy said I needed to reformat. (I stopped him just as he was about to do it...that was close!!!)
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#5 usasma

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Posted 04 August 2007 - 06:08 AM

Presuming that you're free of viruses and malware, then a repair of the OS is called for. In order to do this, you'll have to have a copy of the XP disk that came with the system (not all come with them). Some systems allow you to make "recovery" disks, and a few of those recovery disks will allow you to repair the system (rather than just reformatting and reinstalling).

First try running SFC.EXE /SCANNOW from the Run dialog (more info here: http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/ )

If that doesn't fix it, then try a repair install of XP (this will leave your data and programs intact): http://www.michaelstevenstech.com/XPrepairinstall.htm

If that doesn't work, then you're looking a format and reinstall.
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#6 MadDawg

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Posted 05 August 2007 - 02:33 AM

*sigh* Nothing worked. I now have a half-dead laptop. I'll have to reformat. I'll just invest in a usb case for my PS3 HDD (which I don't have yet), so I can back up my files. Thanks anyway guys.
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