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Diagnose Me Please


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1 reply to this topic

#1 kingjames2010

kingjames2010

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  • Local time:05:39 AM

Posted 03 August 2007 - 10:32 AM

I have been having trouble seeing yahoo messenger texts and my windows update is blank.Actually my yahoo messenger text is blank too. The only antivirus program i have on here is spyware terminator . So what things do i need to fix on here someone please let me know. I ran hijackthis and this is what i came up with:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:09:41 AM, on 8/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Shariff.ROSE-294C36ADCF\Program Files\BitTorrent_DNA\dna.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\WinClamAVShield\sp_clamsrv.exe
C:\Program Files\Opera\Opera.exe
C:\Documents and Settings\Shariff.ROSE-294C36ADCF\Application Data\Opera\Opera\profile\cache4\temporary_download\jre-6u2-windows-i586-p-iftw (1).exe
C:\Documents and Settings\Shariff.ROSE-294C36ADCF\Application Data\Opera\Opera\profile\cache4\temporary_download\HiJackThis.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\MsiExec.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\MsiExec.exe
C:\WINDOWS\system32\MsiExec.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O1 - Hosts: 108.112.42.206 ad.doubleclick.net
O1 - Hosts: 184.169.44.29 upgrade.bitdefender.com
O1 - Hosts: 106.62.59.13 report.bitdefender.com
O1 - Hosts: 178.95.95.213 ad.fastclick.net
O1 - Hosts: 107.116.117.138 ads.fastclick.net
O1 - Hosts: 174.15.27.94 ar.atwola.com
O1 - Hosts: 115.27.183.221 atdmt.com
O1 - Hosts: 183.97.110.57 avp.ch
O1 - Hosts: 114.153.7.176 avp.com
O1 - Hosts: 179.51.181.210 avp.ru
O1 - Hosts: 108.15.197.227 awaps.net
O1 - Hosts: 180.66.164.240 banner.fastclick.net
O1 - Hosts: 112.56.109.230 banners.fastclick.net
O1 - Hosts: 177.137.61.67 ca.com
O1 - Hosts: 111.18.29.102 www.ca.com
O1 - Hosts: 180.140.140.115 click.atdmt.com
O1 - Hosts: 104.148.31.185 clicks.atdmt.com
O1 - Hosts: 186.213.124.100 customer.symantec.com
O1 - Hosts: 100.96.64.129 dispatch.mcafee.com
O1 - Hosts: 183.2.101.136 download.mcafee.com
O1 - Hosts: 104.210.98.148 download.microsoft.com
O1 - Hosts: 181.159.189.68 downloads.microsoft.com
O1 - Hosts: 112.218.150.78 downloads-eu1.kaspersky-labs.com
O1 - Hosts: 181.65.170.225 downloads-eu2.kaspersky-labs.com
O1 - Hosts: 115.202.138.212 downloads-eu3.kaspersky-labs.com
O1 - Hosts: 185.37.50.218 downloads-us1.kaspersky-labs.com
O1 - Hosts: 109.114.81.80 downloads-us2.kaspersky-labs.com
O1 - Hosts: 180.183.191.200 downloads-us3.kaspersky-labs.com
O1 - Hosts: 111.63.81.72 downloads1.kaspersky-labs.com
O1 - Hosts: 187.45.123.197 downloads2.kaspersky-labs.com
O1 - Hosts: 102.48.18.192 downloads3.kaspersky-labs.com
O1 - Hosts: 180.188.144.114 downloads4.kaspersky-labs.com
O1 - Hosts: 111.57.62.146 engine.awaps.net
O1 - Hosts: 179.113.96.3 f-secure.com
O1 - Hosts: 100.178.73.135 fastclick.net
O1 - Hosts: 182.38.71.88 ftp.avp.ch
O1 - Hosts: 107.152.141.111 ftp.downloads2.kaspersky-labs.com
O1 - Hosts: 186.39.46.12 ftp.f-secure.com
O1 - Hosts: 106.65.181.226 ftp.kasperskylab.ru
O1 - Hosts: 174.100.75.218 ftp.sophos.com
O1 - Hosts: 111.138.97.30 140991409914099X
O1 - Hosts: 174.194.28.31 ids.kaspersky-labs.com
O1 - Hosts: 110.101.147.64 kaspersky-labs.com
O1 - Hosts: 182.218.134.18 kaspersky.com
O1 - Hosts: 110.50.113.133 liveupdate.symantec.com
O1 - Hosts: 178.160.128.199 liveupdate.symantecliveupdate.com
O1 - Hosts: 115.84.151.31 mast.mcafee.com
O1 - Hosts: 185.0.220.131 mcafee.com
O1 - Hosts: 109.92.142.185 media.fastclick.net
O1 - Hosts: 176.171.191.233 msdn.microsoft.com
O1 - Hosts: 103.113.37.211 my-etrust.com
O1 - Hosts: 180.172.202.29 nai.com
O1 - Hosts: 115.89.143.98 networkassociates.com
O1 - Hosts: 174.46.37.27 office.microsoft.com
O1 - Hosts: 109.188.51.100 phx.corporate-ir.net
O1 - Hosts: 185.45.204.116 rads.mcafee.com
O1 - Hosts: 109.120.41.223 secure.nai.com
O1 - Hosts: 177.7.179.127 securityresponse.symantec.com
O1 - Hosts: 108.217.74.1 service1.symantec.com
O1 - Hosts: 109.170.21.186 spd.atdmt.com
O1 - Hosts: 187.58.188.136 support.microsoft.com
O1 - Hosts: 101.13.209.239 symantec.com
O1 - Hosts: 176.188.88.223 trendmicro.com
O1 - Hosts: 105.130.169.168 update.symantec.com
O1 - Hosts: 182.123.36.37 updates.symantec.com
O1 - Hosts: 108.110.33.59 updates1.kaspersky-labs.com
O1 - Hosts: 183.59.213.85 updates2.kaspersky-labs.com
O1 - Hosts: 100.8.14.248 updates3.kaspersky-labs.com
O1 - Hosts: 177.203.115.101 updates4.kaspersky-labs.com
O1 - Hosts: 115.99.75.57 updates5.kaspersky-labs.com
O1 - Hosts: 177.164.21.164 us.mcafee.com
O1 - Hosts: 104.191.68.232 vil.nai.com
O1 - Hosts: 178.104.12.229 viruslist.com
O1 - Hosts: 115.45.29.170 viruslist.ru
O1 - Hosts: 180.17.225.124 windowsupdate.microsoft.com
O1 - Hosts: 101.14.104.106 www.avp.ch
O1 - Hosts: 187.220.183.234 www.avp.com
O1 - Hosts: 106.32.32.175 www.avp.ru
O1 - Hosts: 186.54.74.45 www.awaps.net
O1 - Hosts: 101.143.19.123 www.ca.com
O1 - Hosts: 174.32.86.13 www.f-secure.com
O1 - Hosts: 105.116.161.207 www.fastclick.net
O1 - Hosts: 181.161.67.179 www.grisoft.com
O1 - Hosts: 112.172.26.189 www.kaspersky-labs.com
O1 - Hosts: 184.209.149.39 www.kaspersky.com
O1 - Hosts: 101.182.189.240 www.kaspersky.ru
O1 - Hosts: 173.37.26.35 www.mcafee.com
O1 - Hosts: 112.46.139.229 www.my-etrust.com
O1 - Hosts: 178.225.214.176 www.nai.com
O1 - Hosts: 108.150.114.26 www.networkassociates.com
O1 - Hosts: 178.182.181.42 www.sophos.com
O1 - Hosts: 109.208.204.78 www.symantec.com
O1 - Hosts: 185.128.102.236 www.trendmicro.com
O1 - Hosts: 106.65.196.108 www.viruslist.com
O1 - Hosts: 179.223.125.67 www.viruslist.ru
O1 - Hosts: 103.38.35.138 www3.ca.com
O1 - Hosts: 175.24.52.173 avp.ch
O1 - Hosts: 112.167.176.41 avp.com
O1 - Hosts: 181.132.72.29 avp.ru
O1 - Hosts: 108.51.94.92 awaps.net
O1 - Hosts: 184.196.64.44 f-secure.com
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [LVCOMS] "C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE"
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DriverMagicLogon] "C:\Program Files\SymplisIT\DriverMagic\dmschedule.exe" /boot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [errorkiller] "C:\Program Files\errorkiller\errorkiller.exe" -boot
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\RunOnce: [Regsister WScript] wscript -regserver
O4 - HKLM\..\RunOnce: [IERESETATTRIB] %SystemRoot%\system32\cmd.exe /d /q /c %SystemRoot%\system32\ieudinit.exe -ResetFileAttributes
O4 - HKLM\..\RunOnce: [IERESETICONS] %SystemRoot%\system32\cmd.exe /d /q /c %SystemRoot%\iereseticons.exe
O4 - HKLM\..\RunOnce: [Installing-ie7] C:\DOCUME~1\SHARIF~1.ROS\LOCALS~1\Temp\IE7-WindowsXP-x86-enu[1].exe /passive
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DNA] "C:\Documents and Settings\Shariff.ROSE-294C36ADCF\Program Files\BitTorrent_DNA\dna.exe"
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll (file missing)
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.download.microsoft.com
O15 - Trusted Zone: http://*.update.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by19fd.bay19.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1167344394601
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1168004366902
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Windows Firewall/Internet Connection Sharing (ICS) (SharedAccess) - Unknown owner - C:\WINDOWS\C:\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Spyware Terminator Clam Service (sp_clamsrv) - Crawler.com - C:\Program Files\WinClamAVShield\sp_clamsrv.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: Windows Network Log Manage - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\MSInfo\Network.exe

--
End of file - 14099 bytes

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#2 RichieUK

RichieUK

    Malware Assassin


  • Malware Response Team
  • 13,614 posts
  • OFFLINE
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  • Local time:10:39 AM

Posted 03 August 2007 - 04:49 PM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum kingjames2010 :thumbsup:
My name is Richie and i'll be helping you to fix your problems.

You have WinClamAVShield and Avast4 Antivirus installed.
Not a good idea to have more than one antivirus program installed on your computer.
Each program may interpret the actions of the other as viral, therefore giving you false virus warnings about virus-related activities.
It could also lead to system slowdowns and other problems within the operating system,due to the two conflicting with each other.
You should uninstall one or the other as soon as possible,then restart your pc.

-----------------------------------------------------

Download\install CleanUp.
Launch CleanUp,then click on 'Options'.
Now move the slider on the left up to 'Standard Cleanup!'.
Click 'Ok',now run the program by clicking on the 'Cleanup' button.
Reboot,or log off/log on when it's finished.

-----------------------------------------------------

Download HostsXpert 3.8:
http://www.funkytoad.com/download/HostsXpert.zip
1. Extract the zip file to your desktop or a permanent folder on your hard drive.
2. Open the folder and double-click on the Hoster.exe
3. Press "Restore Microsofts Original Hosts File"
4. Press "OK" and exit the program.

Go to:
C:\WINDOWS\System32\drivers\etc\HOSTS.
1) Right-click on the HOSTS file
2) Click Properties
3) You will see a window open,at the bottom of the window to the right of Attributes,check the box that says 'Read-only'.
4) Click Apply/OK.

-----------------------------------------------------

Please download Combofix and save to your desktop:
Note:
It is important that it is saved directly to your desktop

Close any open browsers.
Double click on combofix.exe and follow the prompts.
When it's finished it will produce a log.
Post the entire contents of C:\ComboFix.txt into your next reply.
Note:
Do not mouseclick combofix's window while it's running.
That may cause the program to freeze/hang.

Do NOT post the ComboFix-quarantined-files.txt - unless I ask you to.

Also post a fresh Hijackthis log please.

Edited by RichieUK, 03 August 2007 - 04:57 PM.

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