Posted 02 August 2007 - 02:31 PM
Arrrrrgh! New HP/Compaq Presario V6000 Notebook came loaded with Vista Home Premium. Once desktop opens, the dreaded message appears: "Spooler Subsystem App has stopped working." Tech support at HP/Compaq has not been able to start the Spooler & keep it started. When it is Off, no printer drivers can be downloaded (either from the Net, from a disc or from Vista's library of printer drivers. Bottom line: this computer cannot be hooked up to a printer. Arrrrrgh!
Something that might be a clue: NONE of the Services current Start-Stop; Manual/ Automatic/Disabled, setting can be changed. More accurately, when changes are attempted within Properties the attempt fails, either immediately or within a few seconds. In the case of starting the Printer Spooler, a small window opens saying that Windows is attempting to turn on the service and the bar begins to fill with green...but after a second or two, the bar stops filling and the window closes.
After not being able to solve the problem, HP's idea is to do a Recovery. Which I'd rather not. So, has anyone else encountered this problem and been able to come up with a fix? Arrrrrgh!