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Another Sevices And Controller Error


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#1 dimlight

dimlight

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Posted 01 August 2007 - 03:08 PM

Hello everybody. I would like to request some assistance in the removal of my adware. I have read the posting guide and did all of them carefully and double-checking the instructions. I have also referred to posts by users facing similar problems and could not seem to find a solution to my problem. I would be extremely grateful for help offered.

Here's the nature of my problem:
Services and Controller app pops up constantly with this error;
saAppname: Services.exe
szApp ver: 5.1.2600.2180
sz ModName: unknown
szModver: 0.0.0.0
Offset: 0.0995592

This is followed by a shutdown message that turns off my computer after the time is up.

I read the instructions to clear my virus vault and I did, but while I was gathering the information required for this posting, my AVG antivirus popped up with the following virus alerts, which I have left in the quarantine zone. Each one of these viruses popped up and prompted me for action in a flurry of about five times.

Trojan Horse Downloader.Generic5.KOE
Path: C:\System Volume Information\_restore{1381ED3-7DOE-4C41-AC98-AA6E1D33C025}\RP51\A0012032.exe

Trojan Horse Downloader.Agent.PMD
Path: C:\System Volume Information\_restore{1381ED3-7DOE-4C41-AC98-AA6E1D33C025}\RP52\A0015068.exe


I am unsure of the next course of action. I've uploaded my counterspy, bitdefender, activescan, getrunkey and shownew for reference. Thanks.

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#2 Falu

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Posted 15 August 2007 - 02:07 PM

Hi dimlight, :flowers:

If you still need help please post a fresh HijackThis log and I'll be happy to look at it for you.

A new version of HijackThis has now been released, so before you repost your log please download and install the new version by following the instructions in Step 9 of the Preparation Guide For Use Before Posting A Hijackthis Log. Note that it is unnecessary to uninstall the old version because the new one will be copied to a different folder.

Thanks for your patience! :thumbsup:

P.S. Don't attach the log but copy/paste it using the Add Reply button.




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