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I'm Not Very Good With Computers


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#1 oudin

oudin

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Posted 01 August 2007 - 12:15 PM

So recently I've been wondering if my computer has a keylogger in it. For anyone who doesn't know what that is, then look at this:
http://dewasoft.com/privacy/kl-intro.htm

Last month I had my computer hacked into by someone online. I have no idea how it happened, I don't download weird programmes from the internet or anything like that. I still can't think of how it happened :/

Anyway, the person who hacked into it managed to get my passwords and credit card details. They also had access to my email address, and they decided to use it one day. I found out by looking on paypal that they emailed a website (World of Warcraft I think) and complained saying they bought something on there, and they never got it. Not only that, MY money was used to buy it.

The reason they never got it was because I made sure credit card details were cancelled. So they payed for it, but it never got to the website. Hah.

Because of the amount of money and what had happened, the police got involved. They came to my house and everything and said they were very determined to find out who did it. At the moment, they have IT professionals looking further into it.

So now I'm paranoid about my computer having a keylogger. I got software that is made to detect them. The idea is, if the results show a log file, then there's a currently a keylogger. That file then gets sent to the person responsible for the keylogger, and then they have everything they need to know.

I scanned my computer 10 minutes ago, results show there is one right now. Great.

Does anyone know how it could of got there? I've checked if it's something off a downloaded file, and it's not.

Also, does anyone know how I could remove it?

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#2 Starbuck

Starbuck

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Posted 01 August 2007 - 04:46 PM

Hi oudin
This sounds very serious.

I suggest you post a HijackThis log for examination.
A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.

Read the Preparation Guide before posting a HijackThis Log.
Please read, and follow, all directions carefully

Run a log, and post it in the HijackThis Logs and Analysis forum.

Do not, post it in this topic.
Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response from the HJT Team, because they are very busy. Please, be patient, as these people are volunteers. They will help you, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.


If you haven't heard back from them in 5 days, go to this topic, Haven't Had A Reply In Five Days?, and carefully follow all directions.

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