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Whoaaaah Nellie, Have I got an infection


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#1 RedYellowBlue

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Posted 29 January 2005 - 05:20 PM

Hello -

I have to write this fast because my computer's so unstable. The cursor is blinking strangely at this second. Here's my hijack log (gleaned after hours of trying)...PLEASE HELP ME! I desperately need your expertise! -RedYellowBlue

Logfile of HijackThis v1.98.2
Scan saved at 5:06:18 PM, on 1/29/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\ROXIO\GOBACK\GBPOLL.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\WINDOWS\DELAYRUN.EXE
C:\WINDOWS\MCBIN\AV\RT\MGAVRTCL.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ACCELERATOR\PROPELAC.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE
C:\PROGRAM FILES\ROXIO\GOBACK\GBTRAY.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\MCBIN\AV\RT\MGAVRTE.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\FASTLANE\IPCLIENT.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us2.hpwis.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us2.hpwis.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us2.hpwis.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us2.hpwis.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us2.hpwis.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7212
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\SYSTEM\IETie.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Delay] C:\WINDOWS\delayrun.exe
O4 - HKLM\..\Run: [mgavrtclexe] C:\WINDOWS\MCBin\AV\Rt\mgavrtcl.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\EarthLink TotalAccess\Accelerator\PropelAC.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [mgavrtclexe] C:\WINDOWS\MCBin\AV\Rt\mgavrte.exe
O4 - HKLM\..\RunServices: [Keyboard Manager] c:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\RunServices: [GBPoll] C:\Program Files\Roxio\GoBack\GBPoll.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE" -winstart
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Startup: IC Task Manager.lnk = C:\Program Files\Aladdin Systems\Internet Cleanup\ONICTASK.exe
O4 - Startup: GhostSurf.lnk = C:\Program Files\GhostSurf\GhostSurf.exe
O4 - Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM\E_SRCV02.EXE
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O8 - Extra context menu item: Block this advertisement - file://C:\PROGRAM FILES\GHOSTSURF\menu.blockimg.html
O8 - Extra context menu item: Allow this advertisement - file://C:\PROGRAM FILES\GHOSTSURF\menu.allowimg.html
O8 - Extra context menu item: Block popups on this site - file://C:\PROGRAM FILES\GHOSTSURF\popup.block.html
O8 - Extra context menu item: Allow popups on this site - file://C:\PROGRAM FILES\GHOSTSURF\popup.allow.html
O8 - Extra context menu item: Block personal info from this site - file://C:\PROGRAM FILES\GHOSTSURF\info.block.html
O8 - Extra context menu item: Allow personal info to reach this site - file://C:\PROGRAM FILES\GHOSTSURF\info.allow.html
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: GhostSurf Privacy Center - {578FC4E3-151E-456c-AF8E-B63061EFE228} - C:\PROGRAM FILES\GHOSTSURF\LaunchPCC.exe
O9 - Extra 'Tools' menuitem: GhostSurf Privacy Center - {578FC4E3-151E-456c-AF8E-B63061EFE228} - C:\PROGRAM FILES\GHOSTSURF\LaunchPCC.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

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#2 RedYellowBlue

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Posted 29 January 2005 - 06:05 PM

Edited for content. Please excuse bad protocol. Thanks...

Edited by RedYellowBlue, 29 January 2005 - 07:12 PM.


#3 Daisuke

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Posted 30 January 2005 - 05:44 AM

Hi :thumbsup:

Download System Security Suite here:
System Security Suite Download & Tutorial. Unzip it to your desktop.
Install the program. Don't use it yet.

Download Ad-aware SE 1.05: here
Install it. When you get the last screen, with the "Finish" button and 3 options, uncheck those three items.
Open AdAware and click the "Check for updates now" link. Close AdAware. Don't use it yet.


Please print or copy these instructions because you are not able to access the Internet in SafeMode.

Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run HijackThis!, press Scan, and put a check mark next to all these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us2.hpwis.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us2.hpwis.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us2.hpwis.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us2.hpwis.com

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\SYSTEM\IETie.dll (file missing)

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm


Close all other windows and browsers, and press the Fix Checked button.


With all windows and browsers closed.
Clean out temporary and Temporary Internet Files.
A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

Run AdAware, press the "Start" button, uncheck "Scan for negligible risk entries", select "Perform full system scan" and press "Next". Let AdAware remove anything it finds. When Ad-Aware has finished press the "Show Logfile" button, right click the "Results list" (log), save the log on your Desktop.

REBOOT normally.

Perform a full scan here: Trendmicro, check AutoClean and let him remove anything he finds. Please report back.

Perform a full scan here: Panda Online, follow the instructions on the screed, make sure these are checked:
- Disinfect automatically
- Scan compressed files
- Scan e-mail files
- Neutralize Trojans
and let him remove anything he finds.

Run HijackThis! again and post a new log please. Attach also the Ad-Aware log (press the "Browse ..." button to attach a file to your message).



Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.

Edited by Daisuke, 13 February 2005 - 03:57 AM.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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