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'Visitor'


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19 replies to this topic

#1 St_Anger

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Posted 29 January 2005 - 03:24 PM

hey there, on windows XP if i load up Task Manager then click on the 'users' tab it shows that there is something there called 'Visitor' and i thought, 'that cant be friendly' so i logged it off, and it turned out to be me. So could there be something that has logged on as administrator or something?

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#2 phawgg

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Posted 29 January 2005 - 03:32 PM

the "guest" is one of the GROUPS that XP has set up as a default.
The guest accounts have limited permissions,
much less than the Admins.

Check User Accounts in your control panel
patiently patrolling, plenty of persisant pests n' problems ...

#3 St_Anger

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Posted 15 February 2005 - 01:26 PM

there is no account called 'Visitor'. I am supposed to be logged as 'Chris'. Guest account is off. When i go to C:\>WINDOWS>Documents and Settings, there are all the users there, including 'Chris' and 'Visitor'. I cannot access 'Chris' this should be my account, why cant i access it? Please help.

#4 phawgg

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Posted 15 February 2005 - 02:21 PM

try this:
Start button-->Control Panel-->(Performance & Maintence)-->Administratative Tools-->Computer Management-->Local Users & Groups-->
(open each folder)
from the toolbar, choose Action-->Export List--> (to the desktops as a text file)
open each--> choose Edit-->Select all-->rightclick choose Copy and paste them here:

(I am a single user of my PC, and these are the reports from mine)

Users
Name Full Name Description
Administrator Built-in account for administering the computer/domain
Guest Built-in account for guest access to the computer/domain
HelpAssistant Remote Desktop Help Assistant Account Account for Providing Remote Assistance
phawgg
SUPPORT_388945a0 CN=Microsoft Corporation,L=Redmond,S=Washington,C=US This is a vendor's account for the Help and Support Service

Groups
Name Description
Administrators Administrators have complete and unrestricted access to the computer/domain
Backup Operators Backup Operators can override security restrictions for the sole purpose of backing up or restoring files
Guests Guests have the same access as members of the Users group by default, except for the Guest account which is further restricted
Network Configuration Operators Members in this group can have some administrative privileges to manage configuration of networking features
Power Users Power Users possess most administrative powers with some restrictions. Thus, Power Users can run legacy applications in addition to certified applications
Remote Desktop Users Members in this group are granted the right to logon remotely
Replicator Supports file replication in a domain
Users Users are prevented from making accidental or intentional system-wide changes. Thus, Users can run certified applications, but not most legacy applications
HelpServicesGroup Group for the Help and Support Center
patiently patrolling, plenty of persisant pests n' problems ...

#5 St_Anger

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Posted 15 February 2005 - 02:32 PM

im sorry, i am unable to find 'Local Users & Groups' in 'Computer Management'

#6 St_Anger

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Posted 15 February 2005 - 05:24 PM

my first HiJackThis log!...Im seriously no expert but i dont think things look good.

Logfile of HijackThis v1.99.0
Scan saved at 22:18:23, on 15/02/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Norton GoBack\GBPoll.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9BE.EXE
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Norton GoBack\GBTray.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Editionx\CalCheck.exe
C:\Program Files\4.0M MPEG4 DV\Console\Watch.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://adserv.internetfuel.com/cgi-bin/omn...=82&PID=2&LID=3
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: CSBrBHO - {96DA5BEE-4ACC-476C-B3EC-54C6730C4293} - C:\PROGRA~1\Comet\Install\Temp\brbho.dll (file missing)
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: BONZI.COM Web Compass - {71B8AB7E-CB3F-4471-878E-8E1DFDF49B8B} - C:\Program Files\BONZI.COM Web Compass\WebCompassBar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [FX] C:\WINDOWS\Downloaded Program Files\ieloader.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SysTime] C:\WINDOWS\System32\systime.exe
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa2\kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [EPSON Stylus CX3600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9BE.EXE /P26 "EPSON Stylus CX3600 Series" /O6 "USB001" /M "Stylus CX3600"
O4 - HKLM\..\Run: [AdStatus Service] C:\Program Files\AdStatus Service\AdStatServ.exe
O4 - HKLM\..\Run: [NavRegReminder] "C:\WINDOWS\temp\NavBrowser.exe" /r /i "C:\WINDOWS\temp\NavLoad.ini"
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SysTime] C:\WINDOWS\System32\systime.exe
O4 - HKCU\..\Run: [ForbesInvesting] C:\Program Files\ForbesInvesting\ForbesInvestingAlerts.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: KeenValue.lnk = C:\Program Files\Common Files\KeenValue\keenvalue.exe
O4 - Global Startup: LimeWire 4.0.8 Pro.lnk = C:\Program Files\LimeWire\LimeWire 4.0.8 Pro\LimeWire.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton GoBack\GBTray.exe
O4 - Global Startup: Ulead Photo Express Calendar Checker For My Custom Edition.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Editionx\CalCheck.exe
O4 - Global Startup: updater.lnk = C:\Program Files\Common Files\updater\wupdater.exe
O4 - Global Startup: Watch.lnk = C:\Program Files\4.0M MPEG4 DV\Console\Watch.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Hijacked Internet access by New.Net
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O15 - Trusted Zone: *.crazywinnings.com
O15 - Trusted Zone: *.iframedollars.biz
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.iframedollars.biz (HKLM)
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 69.50.161.82
O15 - Trusted IP range: (HKLM)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab28578.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...415/mcfscan.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9A8C140F-7E3E-42C2-B6E2-FBE141655B8A}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service - Unknown - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GoBack Polling Service - Symantec Corporation - C:\Program Files\Norton GoBack\GBPoll.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISEXEng - Unknown - C:\WINDOWS\System32\angelex.exe (file missing)
O23 - Service: ISSvc - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

#7 phawgg

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Posted 15 February 2005 - 05:36 PM

You have a good eye, St Anger. Problems exist.
I will work up recommendations, post them for review
by experts, and post a reply within a day or so.

Moving this thread to our HJT log analysis section. :thumbsup:
patiently patrolling, plenty of persisant pests n' problems ...

#8 St_Anger

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Posted 15 February 2005 - 05:43 PM

Thanks alot for all your help

#9 phawgg

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Posted 16 February 2005 - 09:50 PM

We like to help.
I got your message about Spybot S&D,
glad you have that program installed now, St_Anger

Download LSP Fix. Do not run this program yet, please.
Download HostFix which will restore your original host file. Don't run it yet.
Download CWShredder 2.1x.

Close your browser(s) and all other windows.
Open CWShredder. Check for updates. Click Scan. Click Fix.
Reboot and continue:

Start-->Control Panel-->Add or Remove Programs-->Uninstall (if found) any instances of
Comet
AdStatus
KeenValue
updater

Follow prompts and reboot if required.

Set your PC to: show hidden files.
Additional information here.

Open LSPFix
Check I know what I'm doing.
Select all listed entries for c:\windows\system32\aklsp.dll
Click the right-pointing arrow.
Select all listed entries forc:\windows\system32\calsp.dll
Click the right-pointing arrow.
Click Finish.

Reboot your computer into Safe Mode. (click tutorial for instructions)

Click Start-->control panel-->administrative tools-->services.
Look for a service called ISEXEng .
Double click on the that service
and click stop and then set the startup to disabled.

Press control-alt-delete to get into the task manager,
or rightclick in the taskbar-->choose task manager
and end the follow processes (if they are running):
ieloader.exe
systime.exe
AdStatServ.exe
keenvalue.exe
wupdater.exe
angelex.exe


Open your C:\HJT folder and double-click the icon.
Close everything except HijackThis, nothing else on your desktop.

Run Hijackthis:
click Scan, and put a checkmark next to each of the following objects:

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://adserv.internetfuel.com/cgi-bin/omn...=82&PID=2&LID=3
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: CSBrBHO - {96DA5BEE-4ACC-476C-B3EC-54C6730C4293} - C:\PROGRA~1\Comet\Install\Temp\brbho.dll (file missing)
O3 - Toolbar: BONZI.COM Web Compass - {71B8AB7E-CB3F-4471-878E-8E1DFDF49B8B} - C:\Program Files\BONZI.COM Web Compass\WebCompassBar.dll
O4 - HKLM\..\Run: [FX] C:\WINDOWS\Downloaded Program Files\ieloader.exe
O4 - HKLM\..\Run: [SysTime] C:\WINDOWS\System32\systime.exe
O4 - HKLM\..\Run: [AdStatus Service] C:\Program Files\AdStatus Service\AdStatServ.exe
O4 - HKCU\..\Run: [SysTime] C:\WINDOWS\System32\systime.exe
O4 - Global Startup: KeenValue.lnk = C:\Program Files\Common Files\KeenValue\keenvalue.exe
O4 - Global Startup: updater.lnk = C:\Program Files\Common Files\updater\wupdater.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe (file missing)
O15 - Trusted Zone: *.crazywinnings.com
O15 - Trusted Zone: *.iframedollars.biz
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.iframedollars.biz (HKLM)
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 69.50.161.82
O15 - Trusted IP range: (HKLM)
O23 - Service: ISEXEng - Unknown - C:\WINDOWS\System32\angelex.exe (file missing)

Click the Fix button, when you're sure that files marked for deletion are correct.

Search for, locate and delete files or folders
To find them use: Start-->Search-->select "all files & folders"-->select "more advanced options"-->
check search "system folders", "hidden files & folders" & "sub-folders".
You may also navigate to the appropriate folder, right-click-->delete individual files.
(They may not exist, the previous steps may have eliminated them. We're double-checking some of these)
Do not delete main folders like
C:\WINDOWS or C:\Program Files.
Delete manually:

C:\WINDOWS\Downloaded Program Files\ieloader.exe
C:\WINDOWS\System32\systime.exe
C:\WINDOWS\System32\angelex.exe

these search for the .exe's and if found delete the folders they are in also.
C:\Program Files\Comet\Install\Temp\brbho.dll
C:\Program Files\BONZI.COM Web Compass\WebCompassBar.dll
C:\Program Files\AdStatus Service\AdStatServ.exe
C:\Program Files\Common Files\KeenValue\keenvalue.exe
C:\Program Files\Common Files\updater\wupdater.exe

If you get an error when deleting a file.
Right click on the file and check to see if the read only attribute is checked.
if it is, uncheck it and try again.


Run System Security Suite.
(All windows and browsers closed)
To clean out Temp and Temporary Internet Files.

In the "Items to Clear" tab click:
1. Internet Explorer (left pane): Cookies & Temporary files
2. My Computer (right pane): Temporary files & Recycle Bin
Click the "Clear Selected Items" button. Close.

Open Internet Explorer,
click on the Tools menu and then Internet Options.
At the General tab, which should be the default first tab,
click on the Delete Files button
and put a checkmark in Delete offline content.
Then press the OK button.

Extract HostFix.
Rightclick the zipped folder-->choose "extract all"
In Extraction Wizard choose "next"-->"next"--> "Finish".
Open the folder and click on the application file to begin.
With the program open,
click "YES".
This will restore the Hosts file.

Reboot your computer to go back to normal mode.

Scan online for viruses at TrendMicro's Housecall.
Scan online for viruses at Bitdefender

Run HijackThis again and post the new log as a reply to this post.

Edited by phawgg, 17 February 2005 - 12:20 PM.

patiently patrolling, plenty of persisant pests n' problems ...

#10 St_Anger

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Posted 17 February 2005 - 07:04 AM

Thankyou for these directions. However, before i start i just want to make sure that a few things are ok.

First of all, I am unable to find 'Administrative Programs' in the Control Panel, but i can find 'Administrative Tools' is this basically the same thing?

Second of all, HiJackThis is located at C:\>Program Files>HiJackThis should it be here?

should i print these directions?

and lastly, do i download the 'free trial' of 'CWShredder' or something else?

#11 phawgg

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Posted 17 February 2005 - 12:18 PM

Administrative Tools is correct, my error

HJT will work fine from C:\Program Files\HJT

Yes, I think you should print the directions,
You may choose to:
print out on a printer
copy/paste these instructions to a notepad/wordpad

choose file-->save page as: HJT instructions.[/list]I think the web page complete is best, prsonally

Download the stand-alone version of CWShredder
patiently patrolling, plenty of persisant pests n' problems ...

#12 phawgg

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Posted 17 February 2005 - 06:41 PM

I ran CWShredder, and it found something called Look2Me and it said something like 'in order to fix this file you must reboot.' so i rebooted, everything was ok, i logged on to my username, then i had a blue screen come up, and it said alot of stuff i didn't know about, but the words 'Fatal System Error' was in there, and there was something about the 'Windows Logon Process', and this 'process was terminated unexpectedly'. I have done nothing else. Please advise. Sorry about this.

These things can happen, nothing to be sorry about.
The next step is:
Start-->Control Panel-->Add or Remove Programs-->Uninstall (if found) any instances of
Comet
AdStatus
KeenValue
updater

Follow prompts and reboot if required.



OK, hold up until further notice. Thanks for informing us.

Edited by phawgg, 17 February 2005 - 06:49 PM.

patiently patrolling, plenty of persisant pests n' problems ...

#13 St_Anger

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Posted 18 February 2005 - 08:48 AM

I keep getting a Norton High Security Risk saying: 'Default Block WhackJob Trojan Horse' I got this alert quite regularly, but now it has stopped, does this mean that it has gotten in? or given up? If it has gotten in how do i get rid of it?

#14 phawgg

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Posted 18 February 2005 - 02:40 PM

When using LSPFix do i use when in safe mode? Or do i boot up in safe mode after using it.

It can be run in normal mode, then you boot to safe mode in this case. It can be done differently depending on circumstances.

what happens if i lose internet access after getting rid of calsp.dll and akslp.dll?

The purpose of LSPFix is to repair the "broken chain" those two files' deletion probably (will) result(s) in.
This program attempts to correct Internet connection problems resulting from buggy or improperly-removed
Layered Service Provider (LSP) software. No changes will be made until you press the 'Finish' button.
To exit without making any changes, simply close the program instead of pressing Finish.
LSP-Fix is not a malware removal utility and does not target specific products. LSP-Fix does not delete any files.


Have you deleted the programs using Add & Remove programs?

If you have, please post another log.

If you haven't yet, go ahead and do so.
The continued use of the original fix procedure is now optional.
The new log will give us a new start on the procedure,
in fact since your first log it seems you may have experienced
the "morphing" of files and/or a different sort of problem that may
respond to one of the anti-spyware tools we now have for special problems.

Edited by phawgg, 18 February 2005 - 02:43 PM.

patiently patrolling, plenty of persisant pests n' problems ...

#15 St_Anger

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Posted 18 February 2005 - 02:53 PM

I found AdStatus Service, but i could not find the others; Comet, KeenValue, Updater.

Shall i post another HJT log?




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