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Virusprotectpro --> Blue Screen Of Death


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8 replies to this topic

#1 jshapp03

jshapp03

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Posted 27 July 2007 - 11:37 AM

So heres the big long story of whats wrong with my computer. http://www.bleepingcomputer.com/forums/t/101642/virusprotectpro-blue-screen-of-death/
I was sent here to post my HiJack log and here it is. :thumbsup:

Logfile of HijackThis v1.99.1
Scan saved at 12:34:25 PM, on 7/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dlbxcoms.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\MPS\mpsevh.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\AOL\1137459785\ee\AOLSoftware.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\Stardock\OBJECT~1\DesktopX\DesktopX.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\PROGRA~1\Stardock\OBJECT~1\DesktopX\dxwidget.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.zoomtown.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [dlbxmon.exe] "C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1137459785\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DesktopX] "C:\PROGRA~1\Stardock\OBJECT~1\DesktopX\DesktopX.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Picturesque (weather).lnk = C:\Program Files\Stardock\Object Desktop\DesktopX\Widgets\Picturesque (weather).exe
O4 - Startup: Sonic INSTALLit! Setup.lnk.disabled
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Save with Download Manager... - file://C:\Program Files\J River\Media Center 11\DMDownload.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O20 - Winlogon Notify: MCPClient - C:\PROGRA~1\COMMON~1\Stardock\mcpstub.dll
O20 - Winlogon Notify: WB - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: McAfee Application Installer Cleanup (0158941185102998) (0158941185102998mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\015894~1.EXE (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: dlbx_device - Dell - C:\WINDOWS\system32\dlbxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

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#2 jshapp03

jshapp03
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Posted 28 July 2007 - 12:27 PM

has anyone checked this for me

please please please help me! my problems getting worse.

Edited by jshapp03, 28 July 2007 - 12:29 PM.


#3 sjpritch25

sjpritch25

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Posted 28 July 2007 - 09:43 PM

Welcome to Bleeping Computer!!! :thumbsup:

Download Combofix and save it to your desktop.
http://download.bleepingcomputer.com/sUBs/ComboFix.exe


Note: It is important that it is saved directly to your desktop

Close any open browsers.

Double click on combofix.exe & follow the prompts.
When finished, it shall produce a log for you.

Post the ComboFix.txt and a fresh Hijackthis log in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Microsoft MVP Consumer Security--2007-2010

#4 jshapp03

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Posted 28 July 2007 - 10:03 PM

Your my hero! You replied!!! :thumbsup:


I had never seen that combo fix thing but I think it did a lot.... My McAfee and Spybot kept popping up value deletes/adds.


Combo Fix Log
"Justin" - 2007-07-28 22:54:30 - ComboFix 07-07-23.6 - Service Pack 2 NTFS


((((((((((((((((((((((((( Files Created from 2007-06-28 to 2007-07-29 )))))))))))))))))))))))))))))))


2007-07-28 22:52 51,200 --a------ C:\WINDOWS\nircmd.exe
2007-07-26 23:16 1,048,576 --ah----- C:\DOCUME~1\ADMINI~1\NTUSER.DAT
2007-07-26 23:16 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\Sonic
2007-07-26 23:16 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\Creative
2007-07-23 10:53 253,952 --a------ C:\DOCUME~1\LOCALS~1\ntuser.dat
2007-07-17 11:02 <DIR> d-------- C:\DOCUME~1\LOCALS~1\APPLIC~1\McAfee
2007-07-17 00:38 <DIR> d-------- C:\Program Files\City of Heroes
2007-07-14 14:11 <DIR> d-------- C:\DOCUME~1\MATTLI~1\APPLIC~1\Help


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-07-29 02:42:06 -------- d-----w C:\Program Files\McAfee
2007-07-27 03:28:56 384 ----a-w C:\WINDOWS\system32\DVCStateBkp-{00000004-00000000-00000002-00001102-00000004-20061102}.dat
2007-07-27 03:28:56 384 ----a-w C:\WINDOWS\system32\DVCState-{00000004-00000000-00000002-00001102-00000004-20061102}.dat
2007-07-20 05:25:43 -------- d-----w C:\Program Files\World of Warcraft
2007-07-15 16:58:31 20,572 ----a-w C:\DOCUME~1\JUSTIN~1\APPLIC~1\wklnhst.dat
2007-07-09 01:38:04 -------- d-----w C:\Program Files\UI Central
2007-06-05 01:51:12 -------- d-----w C:\DOCUME~1\JUSTIN~1\APPLIC~1\AdobeAUM
2007-05-31 02:41:33 -------- d-----w C:\Program Files\SpywareBlaster
2007-05-16 15:12:02 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2005-12-08 01:00:06 69,816 -c--a-w C:\DOCUME~1\JUSTIN~1\APPLIC~1\GDIPFONTCACHEV1.DAT
2005-09-24 18:20:36 774,144 ----a-w C:\Program Files\RngInterstitial.dll
2005-04-28 22:49:26 7,320 ----a-w C:\Program Files\INSTALL.LOG
2001-09-28 21:00:28 164,864 ----a-w C:\Program Files\UNWISE.EXE


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Logitech Utility"="Logi_MwX.Exe" [2003-05-16 11:50 C:\WINDOWS\LOGI_MWX.EXE]
"IAAnotif"="C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe" [2004-06-29 11:23]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 22:12]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2004-04-11 22:15]
"CTSysVol"="C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe" [2003-09-17 12:43]
"CTDVDDET"="C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE" [2003-06-18 03:00]
"CTHelper"="CTHELPER.EXE" [2004-03-11 11:50 C:\WINDOWS\SYSTEM32\CTHELPER.EXE]
"mmtask"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2004-09-14 10:50]
"Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2003-12-06 00:08]
"dlbxmon.exe"="C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe" [2004-08-27 15:29]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 17:50]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 17:50]
"HostManager"="C:\Program Files\Common Files\AOL\1137459785\ee\AOLSoftware.exe" [2006-05-09 20:24]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 23:46]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2006-06-14 16:24]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-06-30 10:14]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-01-10 15:20]
"MBkLogOnHook"="C:\Program Files\McAfee\MBK\LogOnHook.exe" [2007-01-08 12:22]
"UserFaultCheck"="%systemroot%\system32\dumprep 0 -u" []

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2004-05-12 02:03]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" []
"DesktopX"="C:\PROGRA~1\Stardock\OBJECT~1\DesktopX\DesktopX.exe" [2005-03-15 17:41]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:00]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe

C:\Documents and Settings\Justin Shappelle\Start Menu\Programs\Startup\
DESKTOP.INI [2004-08-10 15:04:12]
Picturesque (weather).lnk - C:\Program Files\Stardock\Object Desktop\DesktopX\Widgets\Picturesque (weather).exe [2005-12-27 02:31:17]
Sonic INSTALLit! Setup.lnk.disabled [2004-12-23 13:16:02]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 23:05:26]
DESKTOP.INI [2004-08-10 15:04:12]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2005-03-10 10:40:30]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 03:01:04]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\MCPClient]
C:\PROGRA~1\COMMON~1\Stardock\mcpstub.dll 2005-01-31 14:13 49152 C:\PROGRA~1\COMMON~1\stardock\MCPStub.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\WB]
C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll 2001-12-20 23:34 24576 C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=wbsys.dll

R0 agpCPQ;Compaq AGP Bus Filter;C:\WINDOWS\system32\DRIVERS\agpCPQ.sys
R0 iaStor;Intel RAID Controller;C:\WINDOWS\system32\drivers\iaStor.sys
R1 DcCam;Kodak Camera Proxy;C:\WINDOWS\system32\DRIVERS\DcCam.sys
R1 MPFP;MPFP;C:\WINDOWS\system32\Drivers\Mpfp.sys
R1 sscdbhk5;sscdbhk5;C:\WINDOWS\system32\drivers\sscdbhk5.sys
R1 ssrtln;ssrtln;C:\WINDOWS\system32\drivers\ssrtln.sys
R2 DCFS2K;Kodak DCFS2K Driver;C:\WINDOWS\system32\drivers\dcfs2k.sys
R2 drvnddm;drvnddm;C:\WINDOWS\system32\drivers\drvnddm.sys
R2 dsunidrv;DellSupport UniDriver;C:\WINDOWS\system32\DRIVERS\dsunidrv.sys
R2 tfsnboio;tfsnboio;C:\WINDOWS\system32\dla\tfsnboio.sys
R2 tfsncofs;tfsncofs;C:\WINDOWS\system32\dla\tfsncofs.sys
R2 tfsndrct;tfsndrct;C:\WINDOWS\system32\dla\tfsndrct.sys
R2 tfsndres;tfsndres;C:\WINDOWS\system32\dla\tfsndres.sys
R2 tfsnifs;tfsnifs;C:\WINDOWS\system32\dla\tfsnifs.sys
R2 tfsnopio;tfsnopio;C:\WINDOWS\system32\dla\tfsnopio.sys
R2 tfsnpool;tfsnpool;C:\WINDOWS\system32\dla\tfsnpool.sys
R2 tfsnudf;tfsnudf;C:\WINDOWS\system32\dla\tfsnudf.sys
R2 tfsnudfa;tfsnudfa;C:\WINDOWS\system32\dla\tfsnudfa.sys
R3 IntelC51;IntelC51;C:\WINDOWS\system32\DRIVERS\IntelC51.sys
R3 IntelC52;IntelC52;C:\WINDOWS\system32\DRIVERS\IntelC52.sys
R3 IntelC53;IntelC53;C:\WINDOWS\system32\DRIVERS\IntelC53.sys
R3 mohfilt;mohfilt;C:\WINDOWS\system32\DRIVERS\mohfilt.sys
R3 USB_RNDIS_XP;Westell WireSpeed Dual Connect Modem;C:\WINDOWS\system32\DRIVERS\usb8023.sys
S1 Exportit;Exportit;C:\WINDOWS\system32\DRIVERS\exportit.sys
S1 rxp;rxp;\??\C:\WINDOWS\system32\drivers\rxp.sys
S2 Fax;Fax;C:\WINDOWS\system32\fxssvc.exe
S3 DcFpoint;DcFpoint;C:\WINDOWS\system32\DRIVERS\DcFpoint.sys
S3 DcLps;Legacy Polling Service;C:\WINDOWS\system32\DRIVERS\DcLps.sys
S3 DcPTP;dcptp;C:\WINDOWS\system32\DRIVERS\DcPTP.sys
S3 DSproct;DSproct;\??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys
S3 E100B;Intel® PRO Adapter Driver;C:\WINDOWS\system32\DRIVERS\e100b325.sys
S3 Msfndr;Msfndr;C:\WINDOWS\system32\MSG.EXE
S3 wanatw;WAN Miniport (ATW);C:\WINDOWS\system32\DRIVERS\wanatw4.sys


Contents of the 'Scheduled Tasks' folder
2007-07-27 22:30:03 C:\WINDOWS\tasks\McAfee.com Scan for Viruses - My Computer (1) (DJ627761-Justin Shappelle).job
2007-07-15 05:00:01 C:\WINDOWS\tasks\McDefragTask.job
2007-06-01 05:01:03 C:\WINDOWS\tasks\McQcTask.job

**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-28 22:57:46
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-07-28 22:58:40

--- E O F ---






Hijack This Log
Logfile of HijackThis v1.99.1
Scan saved at 10:59:42 PM, on 7/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\dlbxcoms.exe
C:\Program Files\Common Files\AOL\1137459785\ee\AOLSoftware.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\Stardock\OBJECT~1\DesktopX\DesktopX.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\PROGRA~1\Stardock\OBJECT~1\DesktopX\dxwidget.exe
c:\progra~1\common~1\instal~1\update~1\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.zoomtown.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [dlbxmon.exe] "C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1137459785\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DesktopX] "C:\PROGRA~1\Stardock\OBJECT~1\DesktopX\DesktopX.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Picturesque (weather).lnk = C:\Program Files\Stardock\Object Desktop\DesktopX\Widgets\Picturesque (weather).exe
O4 - Startup: Sonic INSTALLit! Setup.lnk.disabled
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Save with Download Manager... - file://C:\Program Files\J River\Media Center 11\DMDownload.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O20 - Winlogon Notify: MCPClient - C:\PROGRA~1\COMMON~1\Stardock\mcpstub.dll
O20 - Winlogon Notify: WB - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: dlbx_device - Dell - C:\WINDOWS\system32\dlbxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

Edited by jshapp03, 28 July 2007 - 10:04 PM.


#5 sjpritch25

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Posted 28 July 2007 - 10:12 PM

Are you still getting popups or alert's from Virusprotectpro???
Microsoft MVP Consumer Security--2007-2010

#6 jshapp03

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Posted 28 July 2007 - 10:13 PM

Not right now...

Want me to try restarting my computer and see if I get any problems still?


Edit:
Too bad, im going to anyways :thumbsup:

Edit Again:
WOOOOO looks good to me. Thanks so much...
What exactly does that combo fix thing do, like should I keep it and try it for future problems.

Edited by jshapp03, 28 July 2007 - 10:23 PM.


#7 sjpritch25

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Posted 28 July 2007 - 11:05 PM

Before you do anything, let me know how its running tomorrow. :thumbsup:
Microsoft MVP Consumer Security--2007-2010

#8 jshapp03

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Posted 29 July 2007 - 03:38 PM

Running good so far.

#9 sjpritch25

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Posted 29 July 2007 - 08:16 PM

You can delete the following files and folders
C:\ComboFix
C:\QooBox
C:\combofix.txt
C:\combofix-quarantine-files.txt


On your Desktop
ComobFix.exe


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6u2.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u2-windowsi586-p.exe to install the newest version.

=======================================

Now that your system is clean you should SET A NEW RESTORE POINT to prevent future reinfection from the old restore point AFTER cleaning your system of any malware infection. Any trojans or spyware you picked up could have been saved in System Restore and are waiting to re-infect you. Since System Restore is a protected directory, your tools can not access it to delete files, trapping viruses inside. Setting a new restore point should be done to prevent any future reinfection from the old restore point and enable your computer to "roll-back" in case there is a future problem.

To SET A NEW RESTORE POINT:
1. Go to Start > Programs > Accessories > System Tools and click "System Restore".
2. Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
3. Then go to Start > Run and type: Cleanmgr
4. Click "OK".
5. Click the "More Options" Tab.
6. Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

Graphics for doing this are in the following links if you need them.
How to Create a Restore Point.
How to use Cleanmgr.

======================================

Here is some useful information on keeping your computer clean:
  • Most important thing is to make sure Windows is kept up to date with the latest patches and updates from Windows Update.
  • If you don't have a Firewall installed, please choose from the following:
  • If you don't have a Anti-Virus installed, please download the following free program:
  • Here are two great Preventive programs:
    • SpywareBlaster protects you from malicious ActiveX controls and cookies. Make sure and check for updates twice a month.
    • IESpyads adds a long list of bad sites to your Restricted sites in Internet Explorer and protects against drive by downloads.
  • Surf Safe with McAfee's SiteAdisor. SiteAdisor will work with Internet Explorer and Mozilla Firefox. SiteAdisor is a browser plugin that assigns a safety rating to domains listed in your search engine. SiteAdvisor uses the following color codes to indicate the safety level of each site.
    • Red for Warning
    • Yellow for Use Caution
    • Green for Safe
    • Grey for Unknown
    Here are the link to install SiteAdisor in Internet Explorer and Firefox
  • Anti-Spyware Programs I Recommend:
  • For Even More Information On Securing Your Computer read Tony Klein's So How Did I Get Infected In The First Place]

Microsoft MVP Consumer Security--2007-2010




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