Posted 27 July 2007 - 08:19 AM
On Wednesday, while I was on the internet the screen went blue & the following appeared:
A problem has been detected and windows has been shut down to prevent damage to your computer.
Tech info: ***STOP: 0X000000D1 (0X806813A0, 0X000000FF,0X00000000,0X00320398)
Since this was the 1st time I’d gotten this error, I turned off computer, waited a few minutes then turned it on again.
I did disk cleanup then rebooted.; a scan disk then rebooted; deleted temp internet files but the problem continued.
On Thursday I ran SFC.EXE /SCAN NOW then rebooted and while Windows was starting up I got this error:
NT on Access Scanner Service has encountered a problem and needs to close.
When shutting down, this error appeared:
Retadpu27.exe application error.
The computer then shut down.
I waited 20 minutes, then turned it on again & ran Spybot program and while it was running this error appeared:
Vedxg6ame4exe has encountered a problem and needs to close.
Spybot finished & according to them “no immediate threats were found”, I closed spybot & attempted to access internet but this window popped up:
I had no idea what was going on so I closed all of the windows & shut down.
I have not been able to access internet from my computer since Wednesday & am sending SOS from work.
Hope you will be able to help me!