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Computer Problem, Not Sure What Is Wrong...


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#1 Karroog

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Posted 25 July 2007 - 07:57 AM

Hey all,

First time on the forums, hope I can get some good feedback from ya guys.

I have an almost 4 year old machine. Its been good to me, but sadly its showing its age:

1gig of corsair ram
Turtle Beach CATALINA 7.1 Channels PCI Interface Sound Card
ATI RADEON 9600XT 128MB 128-bit DDR AGP 4X/8X Video Card
Western Digital 80g and 250g hard drives
I have an ASUS motherboard, I forget the specifics of it, don't have the computer in front of me.

2 problems happened last night, yes I was rushing and I screwed up some parts of my computer. Yeah i'm a noob, don't ever rush when your trying to fix a computer!

Had some issues last night with I believe the hard drive.

I usually get a beep sound when everything is working properly. I'm assuming thats the motherboard recognizing the hard drives, might not be but wasn't sure.

Last night I didn't get any beep sound. When the computer powered up the screen was black and nothing was being run.

Power wasn't an issue, the hard drives were spinning, so I decided to double check the motherboard-hard drive connections.

Did so, redid them nothing. still blank screen and I was getting mad.

So I was taking out everything off my computer and re-inserting it in. Video card, sound card, hard drives, ram etc. When everything was in and I turned computer on again nothing. Still hard drives are spinning, still black screen no "beep" sound etc. Then the worst happens......

I see smoke coming out of my motherboard. I yell every obscenity on this earth and shut my computer down. This is when I cried inside. I rushed and got one of my sticks of ram burnt. The stick wasn't completely connected to the motherboard and the connection created some intense heat.

I'm not sure how to describe it, there is the strip that connects to the motherboard, two of the strips got burnt. Does this mean I can't use the ram now? Is it dead? Or is it too risky to try and use?

But yeah, I got myself into this mess. My first inclination is that because the hard drives are powering up that the IDE? connection isn't working. My first thought was going to a radio shack and getting some to see if that would work. If not i'm out of options.

I was planning on making a whole new computer by the end of the year, but I guess I could make the excuse of making it now. Any help would be awesome. Thanks for reading!!

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#2 Ryan 3000

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Posted 25 July 2007 - 08:05 AM

I bet someone else will come up with a better solution, but I would suggest taking it to geeksquad, they can at least diagnose the problem for $100.
No pessimist ever discovered the secrets of the stars, or sailed to an uncharted land.

#3 Karroog

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Posted 25 July 2007 - 08:22 AM

I bet someone else will come up with a better solution, but I would suggest taking it to geeksquad, they can at least diagnose the problem for $100.


Not too keen on wasting 100 bucks on something I could as easily as get input on for free on here.

And they would steal my porn! :thumbsup:

#4 T

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Posted 25 July 2007 - 10:00 AM

Yeah, geeksquad :thumbsup:

If you've got the time to test everything, I'd take things one by one and put them into a different rig. Otherwise, it's tough to diagnose a single (or multiple) problem(s) with a machine that doesn't boot at all.

I'm sure if you wait long enough someone will have the answer.

Edited by T, 25 July 2007 - 10:00 AM.

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#5 dc3

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Posted 25 July 2007 - 10:28 AM

Hi Karroog and welcome to bleeping computer.

It would help to know what Asus motherboard you are using, most Asus boards will beep once after a successful POST, so the absence of this beep indicates that one of the items in the POST failed.

As for the RAM, the pins on the module may have been burnt if there was any arcing between the socket and the pins of the module. Carefully examine the socket for arc marks, and do the same for the module. If you have a ink pen with an eraser use it to clean the pins on the module. If there aren't any arc marks you might get away with this, but with the description of smoke I wouldn't hold my breath.

Do you have more than one RAM module, and how many expansion slot do you have, and are you running in dual channel?

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#6 Karroog

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Posted 25 July 2007 - 10:55 AM

Hi Karroog and welcome to bleeping computer.

It would help to know what Asus motherboard you are using, most Asus boards will beep once after a successful POST, so the absence of this beep indicates that one of the items in the POST failed.

As for the RAM, the pins on the module may have been burnt if there was any arcing between the socket and the pins of the module. Carefully examine the socket for arc marks, and do the same for the module. If you have a ink pen with an eraser use it to clean the pins on the module. If there aren't any arc marks you might get away with this, but with the description of smoke I wouldn't hold my breath.

Do you have more than one RAM module, and how many expansion slot do you have, and are you running in dual channel?


You're killing me with the techie talk. I know a bit about computers, but not the whole load. But its good to hear experts on this stuff.

Thank you for the explanation of the POST, so I'm guessing something has failed in the POST, thats a start.

The hard drives are getting power, I hear them spinning, so the IDE cable might be the issue.

Yes, the RAM was not placed all the way in when I thought it was. 2 of the pins were burnt. Arc marks, do you mean impressions burnt on the RAM pins? If so I know 1 of the pins did have a section of it burnt out, other one just looked black. I will re-check when I get back from work, but from your explanation I'm guessing that RAM is trashed. Yes, the motherboard has 3 slots for RAM.

And no, I am not running in dual channel.

Well, at least I still have another 512mb of ram, even though that isn't going to give me much power. I guess its time to start up another computer, I'll probably post what I will be doing in due time.

Any other comments are always awesome!

#7 Karroog

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Posted 25 July 2007 - 12:38 PM

Just got a call from a friend of mine concerning this:

There had to be a reason that my computer wouldn't POST. So he went through a few steps for me to check and its as I feared. The motherboard is now officially dead. The computer's inability to POST makes it clear that something is messed up. Even with 1 stick of RAM it should of been able to post. Even after the RAM cooked there isn't anything much I can do with it.

Sooooooooooooooooo

New compy I guess. Was planning on that all summer, but yeah, kinda a sad moment for it. Thanks for the help dudes.




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