Dell Dimension XPS (Service tag GKBXT21 if you want to look it up)
200GB WD hard drive
ATI Radeon 9800 256MB
P4 @ 3.0GHz
Soundblaster Audigy 2
Intel Pro 10/100 NIC
anything else escapes me ATM
User was having some issues with BSOD's, decided it would be easiest (cheapest for customer) to pull their data off and reinstall. Did so. Reinstalled w/ Dell XP SP1 CD. Then installed AVG Free, network drivers, video drivers. At this point I used my SP2 disk to update. No problem. Installed remaining drivers. Browsed around on the internet for a bit. Then installed the remaining 80 Hotfixes since SP2. Reboot, BSOD, repeat. Memory is fine, ran MemTest86 against it for 3 cycles, not a single error. HD is reporting no issues, not even a burp when transferring the 60GB of user data off the drive. It's not the video card, same thing happens with a known good card from our supply.
So far, I have seen STOP errors: 0x50, 0x24, 0x8E, 0x7F, and 0xF4.
At this point, I'm going to swap in one of our test HD's and load a non-Dell copy of XP on it, get all the updates and see if I can reproduce it that way.
I'm just looking for anything suggestions at this point. Maybe I missed something obvious, who knows.
EDIT: I had already partly finished the temporary install, just wasn't sure about the updates. That HD does not have any manufacturer provided drivers, all M$, no AV at all, and I get the same exact thing. I'm going to try and update the BIOS next.
EDIT: after updating the BIOS, the temp install ran for a while, seemed like no issues, but wouldn't shut down all the way.
Switched back to the original HD, booted, now I have STOP error 0xc000021a (0x75e92304 0x0069f248)
EDIT: just tried booting into safe mode (want to turn off the automatic restart after an error), and received: STOP error 0xBE (0xBF8AACFF, 0x08F07021, 0xF7A0FCF4, 0x0000000C). It also referrenced to win32k.sys.
Edited by twardnw, 24 July 2007 - 07:05 PM.