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Internet Lagging And Msn Messenger Won't Connect


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#1 Sarah8503

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Posted 23 July 2007 - 08:58 PM

Shew..now that this page has finally loaded, I can explain my problem and hope you wonderful people here can help me.

This has been going on since about Saturday. I can connect with my DSL. I have already called the DSL place and they said everything is fine there. So, I know its not the connection or the servers, but as soon as I connect to the internet I go and click on IE and open it up - it takes about 15 mins for a page to load, my pages use to load in 10 seconds. My Windows LIVE Messenger WON'T connect, but If I use the Windows Messneger that comes with the computer(same as MSN) it will. Also, when I go to download something like a messenger or firefox it takes about 6 hours for it to download and then once it gets done, it tells me its not a vaild Win32 app.


I have tried unplugging my modem and plugging it back it. I have ran ad-aware and Avast!. I talked to the guy that built my computer(my sister's best friend) and he said it sounded either like a connection problem OR an Explorer problem.

I tried to download HijackThis to see if I could get a log for you all, but it won't let me download anything. Please help. I am desperate for anything.

Thank you for your time,
Sarah

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#2 tg1911

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Posted 23 July 2007 - 09:28 PM

See if anything here helps:
Not a valid Win32 application
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#3 oldf@rt

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Posted 23 July 2007 - 09:29 PM

Hi, and :thumbsup: to bleeping computer.

from what you are saying your internet explorer is not working correctly. Several questions need to be asked.

What version of windows are you using?
How does your dsl modem connect to your computer?
What version of Internet explorer are you using?
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#4 Sarah8503

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Posted 23 July 2007 - 09:30 PM

Thank You. I will check that out.

I just tried to download the Live One Care from Microsoft and it basicly took forever and it still didn't install.

#5 Sarah8503

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Posted 23 July 2007 - 09:31 PM

What version of windows are you using? - - - - - I am using Windows XP Pro
How does your dsl modem connect to your computer? - - - It connects through and ethernet cable.
What version of Internet explorer are you using? - - - - - I am really not sure. how do I check.

Also, something I might add. A couple of months ago, I got this little blue star ( I call it the blue star of death) in my taskbar saying that my computer might be at risk. It's from Microsoft. Something about my copy of Windows is not legal - would this be causing my IE to act like this?

Edited by Sarah8503, 23 July 2007 - 09:41 PM.


#6 oldf@rt

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Posted 23 July 2007 - 10:08 PM

When you start internet explorer, just click help, about this will let you know what version is is. as far as the WGA failure, (Blue Star)

click start, r-click my computer, click properties, and give us the number listed under registered to:

it will look something like this: 55274-XXX-1234567-54321 failing wga validation has been known to cause problems.
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#7 Sarah8503

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Posted 23 July 2007 - 10:29 PM

I am using IE 7.0

the number is

76481-640-1825586-23212

#8 oldf@rt

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Posted 23 July 2007 - 10:55 PM

On the product key, check this: http://kb.wisc.edu/helpdesk/page.php?id=5768

Now as far as the download problems, lets check your hosts file first:

use windows explorer to navigate to C:\Windows\System32\drivers\etc

in that folder there is a file called hosts. If possible, please open the file with notepad and put a copy in your next post.
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#9 Sarah8503

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Posted 23 July 2007 - 11:05 PM

# Copyright © 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

Edited by Sarah8503, 23 July 2007 - 11:07 PM.


#10 Sarah8503

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Posted 23 July 2007 - 11:08 PM

So, about the product key - what should I do about it? Should I buy a legal copy of Windows?

#11 oldf@rt

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Posted 23 July 2007 - 11:32 PM

I don't know for sure if the product key is invalid, I'm 99% I think it is invalid. Look for the OEM product sticker on the Computer first, then if you can't find one, talk to

I talked to the guy that built my computer(my sister's best friend)

and ask him for your legal copy of windows XP.

Any how, try this next, click start, run type in ipconfig /flushdns and hit enter, then go to internet explorer, click tools, internet options, underneath programs, i believe, click reset web settings. If you have problems doing this, check out this Microsoft™ web page.
The name says it all -- 59 and holding permanently

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#12 Sarah8503

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Posted 23 July 2007 - 11:53 PM

ah. I tried the flush and it's still running slow. I am starting to believe it's my connection...because I can't seem to update my Ad-aware or my Avast! AS.

This is what I got when I tried to update my Avast!AS


Information about current update:
Last encountered error: The system cannot find the file specified.

Total time: 4:31

#13 oldf@rt

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Posted 24 July 2007 - 12:16 AM

Lets see if there any viruses, please try to run

TrendMicro™ HouseCall Java Scan
  • Please go HERE to run the Trend Micro™ HouseCall Scan.
  • Click Scan now. It's free!
  • Read and put a Check next to Yes I accept the terms of use.
  • Click the Launching HouseCall>> button.
  • If confirmed that HouseCall can run on your system, under Using Java-based HouseCall kernel click the Starting HouseCall>> button.
  • You may receive a Security Warning about the TrendMicro Java applet, click YES.
  • Under Scan complete computer for malware, grayware, and vulnerabilities click the Next>> button.
  • Please be patient while it installs, updates, and scans your system.
  • Once the scan is complete, it will take you to the summary page.
  • Under Cleanup options, choose clean all detected infections automatically.
  • Click the Clean now>> button.
  • If anything was found you may be prompted to run the scan again, you can just close the browser window.
Please take note of any viruses or malware that it finds, and give us an idea after the scan and clean is complete.
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#14 Budapest

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Posted 24 July 2007 - 01:34 AM

Another thing you can try:

Log on as Administrator.
Go to Start > Run and type: "cmd"
Type: "netsh winsock reset"
When it is finished you should receive the following message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset."
Close the command box and reboot.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 oldf@rt

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Posted 24 July 2007 - 01:43 AM

Also, check your Avast Expiration date r click on icon in the system tray, click about avast, check the registration section, if it expired or not registered you can get this problem.
The name says it all -- 59 and holding permanently

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