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I Don't Know What I Am Infected With Or Anything...


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8 replies to this topic

#1 JumpingRabbits

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Posted 23 July 2007 - 12:25 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:04:30 PM, on 23/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
D:\WINDOWS\eHome\ehRecvr.exe
D:\WINDOWS\eHome\ehSched.exe
D:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
D:\Program Files\CyberLink\Shared files\RichVideo.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\dllhost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\ehome\ehtray.exe
D:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
D:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
D:\Program Files\Analog Devices\Core\smax4pnp.exe
D:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
D:\WINDOWS\eHome\ehmsas.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
D:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
D:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
D:\Program Files\MSN Messenger\usnsvc.exe
D:\Program Files\Messenger\msmsgs.exe
D:\PROGRA~1\MOZILL~1\FIREFOX.EXE
D:\DOCUME~1\M3N$()~1\LOCALS~1\Temp\Blizzard Installer Bootstrap - 0306cdf9\Installer.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - D:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Veoh Video Finder - {D0943516-5076-4020-A3B5-AEFAF26AB263} - D:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O4 - HKLM\..\Run: [ehTray] D:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IAAnotif] D:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [AVP] "D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] D:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [PWRISOVM.EXE] D:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [RemoteControl] "D:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "D:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] D:\WINDOWS\system32\\PSDrvCheck.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "D:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [msnmsgr] "D:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [StartCCC] D:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - D:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1184408652828
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - D:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Kaspersky Lab - D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
O23 - Service: dlbt_device - Dell - D:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - D:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - D:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - D:\Program Files\CyberLink\Shared files\RichVideo.exe

--
End of file - 7791 bytes

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#2 Demon Cleaner

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Posted 26 July 2007 - 05:33 AM

Hi JumpingRabbits,

I will be handling your log to help you get cleaned up.

Please give me some time to look it over and I will get back to you as soon as possible.

In the meantime can you let me know your symptons or why you suspect you may be infected.

Demon Cleaner

Edited by Demon Cleaner, 26 July 2007 - 05:38 AM.


#3 JumpingRabbits

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Posted 26 July 2007 - 09:17 AM

thanks man, i suspect malware and spyware because soemthign is not allowing me to install the program DIVX if you heard of it before i have downloaded divx directly off of the site and and error message pops up right away saying DIVXconnectiontest.exe failed and i continue the installer and another error pops up with weird stuff i can like take a screenshot if you want and basically doesn't allow me to instal divx....so i don't really knwo what it may be but im going insane lol

#4 Falu

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Posted 30 July 2007 - 05:22 AM

Hi JumpingRabbits, :thumbsup:

As I explained in my PM I will deal with your thread.

1. To begin with:

thanks man, i suspect malware and spyware because soemthign is not allowing me to install the program DIVX if you heard of it before i have downloaded divx directly off of the site


Do you refer to: DivX 5.0.3 Pro Bundle or DivX Pro Codec Adware? If so check BleepingComputer's Uninstall Database

and and error message pops up right away saying DIVXconnectiontest.exe failed and i continue the installer and another error pops up with weird stuff i can like take a screenshot if you want and basically doesn't allow me to instal divx....


Please be as specific as possible about error messages and screenshots can be very informative. Are you still having the same problems?

2. Are you using a firewall? I see nothing in your log that would indicate that you have one installed and active.

If not I urge you to install one since it's your first defense against malware. There are several good but for free programmes available like:

Sygate
Kerio
Zone alarm

For a tutorial on Firewalls click: Understanding and Using Firewalls!

3. Run HijackThis, click Scan and checkmark the following entries:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)


Close all browsers and windows, except for HijackThis and click the Fix Checked button; close HijackThis!

4. Download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

5. Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.

Please post the F-Secure report along with a fresh HijackThis log and let me know how things are running.

#5 JumpingRabbits

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Posted 08 August 2007 - 09:42 PM

ok here it goes my hijack log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:55:59 PM, on 08/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
D:\WINDOWS\eHome\ehRecvr.exe
D:\WINDOWS\eHome\ehSched.exe
D:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
D:\Program Files\CyberLink\Shared files\RichVideo.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\dllhost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\MSN Messenger\usnsvc.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\BitLord\BitLord.exe
D:\WINDOWS\system32\msiexec.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - D:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - D:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O4 - HKLM\..\Run: [ATIPTA] "D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [AVP] "D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"
O4 - HKLM\..\Run: [SmcService] D:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [msnmsgr] "D:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Veoh] "D:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - HKCU\..\Run: [Steam] "d:\program files\steam\steam.exe" -silent
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1275210071-839522115-48286915-1005\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe (User 'Niko')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - D:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1184408652828
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - D:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Kaspersky Lab - D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
O23 - Service: dlbt_device - Dell - D:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - D:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - D:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - D:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - D:\Program Files\Sygate\SPF\smc.exe

--
End of file - 6913 bytes



and now my f-secure scan


Scanning Report
Wednesday, August 08, 2007 21:36:18 - 22:38:20

Computer name: MEDIAWORK
Scanning type: Scan system for viruses, rootkits, spyware
Target: C:\ D:\
Result: 1 malware found
W32/Agent.BERZ (virus)

* D:\DOCUMENTS AND SETTINGS\NIKO\LOCAL SETTINGS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\2X5FQTUU.DEFAULT\CACHE\986E4206D01 (Submitted)

Statistics
Scanned:

* Files: 39508
* System: 4932
* Not scanned: 5

Actions:

* Disinfected: 0
* Renamed: 0
* Deleted: 0
* None: 1
* Submitted: 1

Files not scanned:

* D:\PAGEFILE.SYS
* D:\WINDOWS\SYSTEM32\DRIVERS\DTSCSI.SYS
* D:\WINDOWS\SYSTEM32\DRIVERS\SPTD.SYS
* D:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
* D:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\RECORDED TV\TEMPREC\TEMPSBE\MSDVRMM_2085846860_3080192_71712

Options
Scanning engines:

* F-Secure Libra: 2.4.2, 2007-08-08
* F-Secure AVP: 7.0.171, 2007-08-08
* F-Secure Orion: 1.2.37, 2007-08-08
* F-Secure Blacklight: 1.0.64
* F-Secure Draco: 1.0.35, 2007-07-23
* F-Secure Pegasus: 1.19.0, 2007-07-04

Scanning options:

* Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB BAT LNK ANI AVB CEO CMD LSP MAP MHT MIF PDF PHP POT WMF NWS TAR TGZ WSF ZL? {* ZIP JAR ARJ LZH TAR TGZ GZ CAB RAR BZ2 HQX
* Use Advanced heuristics

#6 Falu

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Posted 09 August 2007 - 10:23 AM

Hi JumpingRabbits, :thumbsup:

Okay, your computer looks clean to me.

1. I see you followed my advice to install a firewall but it's better to let it run in the background so it will protect you whenever you're online.

2. Remove previous restore points and set a new one to purge any malware that may have been backed up:

Click Start>Help and Support>Undo changes to your computer with System Restore
Click Create A Restore Point then click Next. Give it a name it and then click Create

Click Start>Run and type Cleanmgr
Click the More Options Tab.
Click Clean Up in the System Restore section.

This will remove all previous restore points except the newly created one.

3. In order to prevent future infections follow these recommendations:

a. Visit Windows Update on a regular basis to stay current with critical updates.

b. Install and run the following free programs:

* Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here!

* Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found
here! Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

* SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here!

* SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here!

* IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

Keep all these programs (including your anti-virus) up-to-date and run them regularly.
If you do not update regularly they will not be able to catch any of the new variants that may come out.

c. I recommend you to read Tony Klein's excellent article: So how did I get infected in the first place?

d. If you want to fight back the Malware Writers, please take a look here!

Glad I was able to help and if there are any other problems related to your computer please feel free to post them in the appropriate forum. Though we help people with spyware and viruses here at BleepingComputer Forums, we also help people with other computer problems! Do not forget to tell your friends about us!

Good luck!

#7 JumpingRabbits

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Posted 09 August 2007 - 06:35 PM

thank you very much for your help but am i not still infected with that malware:S:S?? what anti virus do you recommend i should use also ?

#8 Falu

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Posted 10 August 2007 - 07:15 AM

Hi JumpingRabbits, :flowers:

thank you very much for your help but am i not still infected with that malware:S:S??



No, no more malware on your computer, at least for the moment. To help you to keep it that way I posted my recommendations.

what anti virus do you recommend i should use also ?



You have Kaspersky Anti-Virus 6.0 which is a very effective tool. I assume you have the trial version?

Some good and for free ones:

AVG
AntiVir Personal Edition
Avast!

For your information see this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources!

Glad I could help!! :thumbsup:

#9 illukka

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Posted 03 September 2007 - 11:38 PM

as the problem here is resolved this topic will now be closed.
to get it reopened contact a staff member. this applies to the topic starter only, everyone else with similar problems start a topic of your own.

glad we could help

thank you Falu :thumbsup:
To Ride, Shoot Straight And Speak The Truth

a retired malware fighter/teacher/advisor




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