Posted 23 July 2007 - 03:05 AM
okay, the other day my buddy bought a copy of Zone Alarm Security Suite, but it wouldn't install....very aggravating. it would get to 14% and then crash. well, since that wouldn't work and he wanted antivirus i put the free version of avg on there until we can figure out how to get the zonealarm to work...he paid for it....he wants to use it. well, after we installed avg and then shut the computer down for the day i went on home about my business. well, next day he calls me up and says that he can't get on the web. i go over there, go into the command prompt, do an ipconfig, find his ip, ping it....and i get error code 65. did some research and found that this occurs because of zonealarm firewall is blocking the internet....zonealarm isn't on the computer, it wouldn't go on. i checked in the add/remove programs, nothing there. i deleted the program files folder for zonealarm, still no internet. i was just wondering if any of you know what could be causing this problem. please help.
thanks in advance.