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Not So Common Windows Explorer Error!


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#1 Pike

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Posted 22 July 2007 - 04:23 PM

I recieved a PM from admin telling me to post this in Windows forum as the hijackThis log did not look suspicious, so here it is. Please help!

My problem is with windows explorer.(NOT Internet explorer error) I have read many other forums about explorer errors, but none have the same symptoms as mine! Unlike other problems, mine ONLY occurs when I close a folder window. It doesnt matter how I close it, using either File=>Close or clicking the [X] close button I recive the message below;

'Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.'

==>Error Report data:
Error signature;
AppName: explorer.exe
AppVer: 6.0.2900.2180
ModName: Unknown
ModVer: 0.0.0.0
Offset: 02f1fb1c


>Also, while I am browsing files (clicking on icons and jumping around folder to folder) I noticed that all of my desktop Icons will dissapear and reload randomly. The longer I browse folders, the more it does this. Again, until I close that window and recive the 'Windows error" message again.

>After explorer.exe reloads MOST of the 'running programs' icons in the right hand side of the explorer bar dissapear and will not return even if I exit and reload the program themselves. The most irritaing of which is windows Task Manager.

>Sometimes, not all the time (60% of the time) I get a 'DrWatson Postmortem Debugger" error after the windows explorer error,but before explorer restarts. The computer then freezes until I manually end drwtsn.exe in taskmanager.

The data from this:
EventType: BEX
P1:drwtsn32.exe
P2:5.1.2600.0
P3:3b7d84a2
P4:dbghelp.dll
P5:5.1.2600.2180
P6:4110969a
P7:0001295d
P8:c0000409
P9:00000000


Programs that I run constantly to protect my computer:
*Please tell me if any of these are misleading and/or are pointless*
-BitDefender (anti-virus) w/real time protection and automatic scans
-AdsGone (popup blocker and realtime spyware protection)
-Ad-aware
-Keyscrabler (to encrypt all username/passwords typed into web logon prompts)
-Registry Mechanic (with daily reg scans)

BC AdBot (Login to Remove)

 


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#2 dfence

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Posted 22 July 2007 - 04:35 PM

sheeeesh de' ja vu

http://www.bleepingcomputer.com/forums/t/97790/program-shutdowns-and-dr-watson-problem/

i wonder if our issues are related ? Try the disabling Dr Watson fix, so far i have not experienced anywhere near the level of issue i first did since following this advice
I'm not as think as you drunk I am

#3 usasma

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Posted 23 July 2007 - 05:53 AM

Try DialAFix (free) to reregister the DLL's: http://wiki.djlizard.net/Dial-a-fix#Standard_version

If that doesn't fix it, try SFC.EXE /SCANNOW from the run dialog: http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/

If that doesn't fix it, try a repair install of XP (it will leave your files and programs intact): http://www.michaelstevenstech.com/XPrepairinstall.htm
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