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HJT log

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1 reply to this topic

#1 tomfjg


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  • 7 posts
  • Local time:12:20 PM

Posted 27 January 2005 - 11:27 PM

Hi, since a few days i installed office xp 2002, i don´t know if for that reason or just for being online my pc is a mess, some of the symphtoms:
-windows boots very slow
-when i start certain programs they run very slowly or they don´t even show up at all
-sometimes appearently for no reason a system alert window pops up saying somthing like: "system configuration does not admit active x controls", i click the OK button and a new windows says: "You must click Yes to continue", and then again
-after a certain time of internet connection (Dial up) i can´t use the internet anymore as if it was disconnected eventhough the line is still conected and the connection icon is still present, this is very annoying because if i try to disconnect i simply can´t do that and i have to restart the pc to disconnect from internet

I have updated an run AdAware, Spybot and SpySubstract, they keep detecting threats which remove but that doesn´t solve the problem, it´s weird because when these programs are running the norton antivirus pops up detecting viruses, Please help!!! Thanks a lot in advance, below the hjt log:

Logfile of HijackThis v1.99.0
Scan saved at 12:58:46 a.m., on 28/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Archivos de programa\Norton AntiVirus\navapsvc.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Documents and Settings\Tomás\Mis documentos\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0 CE\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Archivos de programa\GetRight\xx2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Archivos de programa\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Archivos de programa\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Archivos de programa\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NAV Agent] C:\ARCHIV~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\system32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\ARCHIV~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Archivos de programa\Archivos comunes\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [VITAL BOOT PROCESS] taskmngr.exe
O4 - HKLM\..\Run: [Microsoft Update] wuampd.exe
O4 - HKLM\..\RunServices: [VITAL BOOT PROCESS] taskmngr.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuampd.exe
O4 - HKCU\..\Run: [Microsoft Update] wuampd.exe
O8 - Extra context menu item: Download with GetRight - C:\Archivos de programa\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Archivos de programa\GetRight\GRbrowse.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Archivos de programa\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Archivos de programa\Yahoo!\Messenger\yhexbmes0521.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab
O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/clients/y/kt4_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1100993452599
O17 - HKLM\System\CCS\Services\Tcpip\..\{F4EFDFBB-C654-44BD-857D-CD9345BC839A}: NameServer =
O23 - Service: Servicio del administrador de discos lógicos - Unknown - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: Registro de sucesos - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: Servicio COM de grabación de CD de IMAPI - Unknown - C:\WINDOWS\System32\imapi.exe
O23 - Service: Macromedia Licensing Service - Unknown - C:\Archivos de programa\Archivos comunes\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Archivos de programa\Norton AntiVirus\navapsvc.exe
O23 - Service: DDE de red - Unknown - C:\WINDOWS\system32\netdde.exe
O23 - Service: DSDM de DDE de red - Unknown - C:\WINDOWS\system32\netdde.exe
O23 - Service: Plug and Play - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: Administrador de sesión de Ayuda de escritorio remoto - Unknown - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\ARCHIV~1\ARCHIV~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sistema de ayuda de tarjeta inteligente - Unknown - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Tarjeta inteligente - Unknown - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Registros y alertas de rendimiento - Unknown - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Instantáneas de volumen - Unknown - C:\WINDOWS\System32\vssvc.exe
O23 - Service: Adaptador de rendimiento de WMI - Unknown - C:\WINDOWS\System32\wbem\wmiapsrv.exe

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#2 Daisuke


    Cleaner on Duty

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  • Local time:12:20 PM

Posted 28 January 2005 - 02:32 PM

Hi :thumbsup:

Download System Security Suite here:
System Security Suite Download & Tutorial. Unzip it to your desktop.
Install the program. Don't use it yet.

Please print or copy these instructions because you are not able to access the Internet in SafeMode.

Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run HijackThis!, press Scan, and put a check mark next to all these:

O4 - HKLM\..\Run: [VITAL BOOT PROCESS] taskmngr.exe
O4 - HKLM\..\Run: [Microsoft Update] wuampd.exe
O4 - HKLM\..\RunServices: [VITAL BOOT PROCESS] taskmngr.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuampd.exe
O4 - HKCU\..\Run: [Microsoft Update] wuampd.exe

Close all other windows and browsers, and press the Fix Checked button.

Search for these files and delete them if present:
NOTE: there are legitimate Windows files with similar names in the same folder. Do not delete the legitimate files !
C:\WINDOWS\System32\taskmngr.exe <-- this file, not taskmgr.exe
C:\WINDOWS\System32\wuampd.exe <-- this file, not wuauclt.exe

With all windows and browsers closed.
Clean out temporary and Temporary Internet Files.
A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

REBOOT normally.

Perform a full scan here: Trendmicro, check AutoClean and let him remove anything he finds.

Run HijackThis! again and post a new log please.

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.

Edited by Daisuke, 13 February 2005 - 03:52 AM.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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