Posted 20 July 2007 - 05:36 PM
HP 306x, running Windows XP. Had been running very slow with 56 processes running at a time. I went into misconfig, then to start up and started researching some of the items on there. Disabled only the ones I was positive of, and started the process of running a hijackthis log.
I cleaned the cookies and history, then ran the disk cleaner cleaning the temp., temp. Int. files, and recyle bin. Everything so far is going smoothly.
Went to Download.com to get Ad-aware, downloaded successfully, but not able to install. Error message says: Cannot run Windows Installer Servicer. Either it is disabled or damaged.
Thinking that I had to of messed up something in the start up, I go back into misconfig, then to startup and EVERYTHING is disabled. So of course I enabled them all. The computer was running great, with exception to I cant install any programs. I looked into another tab in the misconfig, I cant remember excatly which one, maybe services, thinking that is where the Windows Installer Service must be (ran the search and also looked up on Microsoft site, Mircrosoft said the problem is in the registry, I have never worked within the registry so thought to try the msconfig before going to the registry).
Upon entering this other tab most were stopped with only a few running. ( The stopped and running was on right side of box with program or file thing name on left).
So of course I enabled them all!!
Restarted computer for changes to take effect.
Screen comes back totally black with the blinking white line at top left corner. tried typing in windows then hit enter- nothing. hit escape-nothing
restarted again hitting f8, hoping to start in safe mode and maybe go back and disable all that I enabled, nothing. With this balck screen I am not able to go into misconfig to enter safe mode thru there, I cant do anythng with this screen. It reminds me of the first home computers, where you got a black screen and had to type stuff in to get to programs.
The monitor is not the problem, as it is fine, it is a problem somewhere between the mouse and the computer chair!
Anyone who can help can be rewarded with a big hug!