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Please, Please Help


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#1 kismet07

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Posted 20 July 2007 - 03:51 AM

whilst using this site (as in bleepingcomputer)...I was once again bombarded with "you need to download this now" I have run spybot....and ad aware SE until it stopped at a file called 'KNOWN"....then again the scan ceased at a filed called "SAFE" ....these are NOT my files.....and frankly I'm at a loss?

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#2 kismet07

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Posted 20 July 2007 - 04:54 AM

please?

#3 Demon Cleaner

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Posted 24 July 2007 - 12:28 AM

Hello kismet07

Please download the self-extracting version of HijackThis from here:

HijackThis_sfx download

Save HijackThis_sfx to your desktop.

Double-click the file then click the Unzip button. Then close the Self-Extractor window.

Using My Computer/Windows Explorer, navigate to C:\Program Files\HijackThis and double click on HijackThis.exe to run it. If you would like to make a shortcut for your Desktop so it's more easily accessable, right click HijackThis.exe and choose Send To > Desktop (create shortcut).

Please run the extracted HijackThis.exe from now on. Delete any copies of HijackThis.zip that you have saved.

Open HijackThis and click Do a system scan and save a log file. Copy the entire contents of that log and post it here by clicking the Add Reply button.




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