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I Think I'm Infected With A Worm, Need Help.

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3 replies to this topic

#1 Lemeki


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Posted 19 July 2007 - 05:06 AM

Friends, I desperately need help.

My computer is showing that it is sending email to people I have no idea where they are. Every now and then, even right now, the symantec email scanner is showing up all the time and then I receive messages that says I am unable to send because serve is rejecting the message. I think it started when I opened an ecard.

Plse somebody help me.

Moved from the XP Forum. ~acklan~

Edited by acklan, 19 July 2007 - 05:08 AM.

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#2 annabackwards


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Posted 19 July 2007 - 05:32 AM

Hello Lemeki
Sounds like you have some sort of malware (most likely a trojan) on your computer.

Please read the 4 Simple Steps for removing Spyware, Hijackers, Viruses, and other Malware tutorial by clicking here and follow the steps.

Hope your computer gets fixed as soon as possible.

Have a great day :thumbsup:
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#3 Lemeki

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Posted 19 July 2007 - 03:01 PM

This is the message from Symantec Technical Support:

Your email message was unable to be sent because your mail server rejected the message." (1003,11) or (1003,12)

I'm still trying to download the trend micro and panda online free scan. Very slow and difficult when this attack keeps on going.

#4 tg1911


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Posted 19 July 2007 - 05:49 PM


I moved your HijackThis log to the appropriate forum.
Here is the link:
Lemeki's HJT log

Please, DO NOT make another post in the HijackThis Logs and Analysis forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might think someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

Also, don't make any changes to your system, as that could change the results of the posted log, making it more difficult to properly clean your system.

Since you now have a HJT log posted, I'm going to close this topic.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

If, after your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.
If you have any questions, don't hesitate to send me a PM.
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