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New Connection Wizard Options Greyed Out - Help!

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#1 jessa


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Posted 18 July 2007 - 06:03 AM

I'm trying to set up a new internet connection but the options that I need to select are greyed out in the wizard:
I choose:
connect to the internet
set up my connection manually

but then I can't choose connect using user name and password!

I need to choose this to set up the connection - what do I do?

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#2 acklan


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Posted 18 July 2007 - 08:10 AM

With the limited information you have given us I would think this Microsoft Knowledge Base Article "Dial-up modem or PPPoE option in New Connection Wizard is unavailable" may be what you are lookinig for. PPPoE is used with some ADSL services.
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