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Boot Problem


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5 replies to this topic

#1 amy1507

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Posted 17 July 2007 - 03:31 PM

You'll have to excuse me, I'm not as knowledgeable about computers as most of you here (by a long shot)

OS: windows xp
Sony Vaio desktop - fairly new, purchased about a year ago.

Sorry I'm not sure about the specs (now I feel like an idiot)

anyway, heres what happens when I turn the computer on:

1. Turn power on
2. Vaio logo appears, then intel inside
3. A screen similar to the safe mode (F8) screen appears. Apologize for inconvenience, windows did not start successfully, may be due to a recent hardware or software change (or something along those lines)
safe mode
safe mode w/ networking
safe mode w/ command prompt
start windows normally

If I go to any of the safe mode options:
1. A black screen with a bunch of (ummm) file names? scrolls up the screen. It always stops at mup.sys
2. After a about 10 seconds the screen says no input signal (I'm guessing the computer is restarting?
3. Then it goes back to the beginning with the vaio logo

If I go to start windows normally:
1. Windows xp logo appears with the loading bar
2. Screen says no input signal
3. Back to vaio logo etc.

I went into BIOS, if you need the temps and fan speeds I have it, it's probably not needed though. However, the cpu temp was 56c/132.5F isn't that a bit warm?!

Any help will be greatly appreciated. I'm in college and my classes start next month, I'll be struggling without a computer. I also don't really have any extra money, so if there is ANYTHING that I can at least try pleeease tell me. (in layman's terms lol)

Thanks,
Amy

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#2 garmanma

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Posted 17 July 2007 - 06:14 PM

From what I've found so far, the the next file after mup.sys is the video driver. Which makes sense, seeing how it said no signal. There's a list of possibilities. I'm not all that familiar with Sony. Some have repair disks, others have a repair partition. So I'll wait for others to post
Mark

Edited by garmanma, 17 July 2007 - 09:24 PM.

Mark
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why won't my laptop work?

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#3 mand0

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Posted 17 July 2007 - 06:24 PM

the cpu temp was 56c/132.5F isn't that a bit warm?!


That's extremely warm! :thumbsup:

I would consider contacting Sony if you are still under warranty.

#4 garmanma

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Posted 17 July 2007 - 07:55 PM

I wouldn't say extremely. Probably just need to clean the heatsink and fan
heatsink guide- cpu temps.
If it has a graphics card, I'd reseat it and if the card has a fan and heatsink, I'd clean that also
Mark

Edited by garmanma, 17 July 2007 - 09:26 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 dc3

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Posted 17 July 2007 - 08:46 PM

I wouldn't say extremely. Probably just need to clean the heatsink and fan
heatsink guide- cpu temps.
Mark


Don't forget to clean the air intake locations, especially if you have pets.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 amy1507

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Posted 18 July 2007 - 02:06 PM

Thanks for all the replies

I'm still working on it :thumbsup:




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