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Dsl - Why Does Verizon Say No But Juno Says Yes


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#1 Kat

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Posted 15 July 2007 - 04:23 PM

After waiting for many months, Verizon said they could provide us with DSL, sent the modem/router, then followed up with a "sorry" message--you can't have it after all, for reasons which "may include" (and they named three) and "send us back the modem/router". :thumbsup: Now our dialup ISP, Juno, is offering us DSL. I don't get it.
How can Juno offer a DSL connection but Verizon, our landline provider, cannot. Would Juno's offer be suspect, as far as reliability or connectivity?
BTW, no cable available in our rural area.

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#2 oldf@rt

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Posted 15 July 2007 - 04:33 PM

I would assume that since Verizon cannot provide a dsl signal to your location, that you are probably on the very edge of availability. You may theoretically have it available, but just be to far from the central plant. If verizon cannot provide, neither can Juno.

Edited by oldf@rt, 15 July 2007 - 04:33 PM.

The name says it all -- 59 and holding permanently

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#3 Kat

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Posted 15 July 2007 - 06:45 PM

Neighbors on both sides have Verizon DSL. Grrrrrrrrrrrrrrrrrr.

#4 jgweed

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Posted 15 July 2007 - 06:53 PM

If neighbors have it, it would be worth a call to verify whether or not you can get DSL from Verizon, and if not, why. Their "sorry" message may have been an error, especially if Juno is offering DSL to your location.
Cheers,
John
Whereof one cannot speak, thereof one should be silent.

#5 oldf@rt

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Posted 15 July 2007 - 06:56 PM

Every dsl connection depends on the distance from the central plant to the actual location, also weather conditions can affect telephone lines, also with bad grounds, older copper, corrosion, lines inside the house, for example if your neighbors are close to the line along the street and you are 1/4 mile back from the line you could be out of the service area.
The name says it all -- 59 and holding permanently

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