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Cannot Download Pdf Documents Using My Explorer Browser

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#1 shelle


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Posted 15 July 2007 - 04:22 PM

I use Windows XP Home Version 2002 Service pack 2 for my operating system and Internet Explorer Version 6.0.

Some time in early July I downloaded Acrobat Reader 8.0. As I found it difficult to understand and it messed up my scanner software when scanning a document to pdf I uninstalled it and re-installed Acrobat Reader 7.0.9.

Since then I have been unable to download any pdf documents from the internet using Internet Explorer.

Each attempt I make produces the error message

“Internet Explorer has encountered an error with add-on and needs to close.

The following add-on was running when this problem occurred.

File: Acro PDF.dll
Company Name: Adobe Systems, Incorporated
Description: Adobe PDF Browser Control “

The file Acro PDF.dll is located in C:\Program Files\Adobe\Acrobat7.0\ActiveX and was installed 27 Nov 2006.

The File is not shown in the list of add-ons in the manage add-ons under tools in internet explorer.

Can anyone advise what I need to do to enable me to download pdfs again please?


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#2 tg1911


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Posted 15 July 2007 - 05:23 PM

I suggest another uninstall/reinstall.

Another option, would be to switch to Foxit Reader.
It's free, opens faster, and doesn't use the resources Adobe does.
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