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She Could Be Right ! ( I Think )


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21 replies to this topic

#1 rayandmaura

rayandmaura

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Posted 15 July 2007 - 02:32 AM

Hi, My girlfriends computer xp home , comcast, mcafee suite installed. She says computer is acting strange running slow jumping pages online etc.. updates done adware ,spybot, superanti spyware, ( mcafee scans " Stinger , RootKit revealer ) 'show clean. used david lipmans multy av scan which has Sophos, TrendMicro, mcafee and Kaspersky. In normal mode scan kaspersky show VIRUS " system 32 closeapp" then it says" Risk Tool Not a VIRUS " Ive seen that a few times in the past come up on scans but I dont think its a virus. In safe mode scan Kaspersky did not allow me to save a scan report log but I as it scanned I saw VIRUS detected "system 32 DNS checker " or maybe it was " DNS Rechecker "-- Dissnfection Failed -- That one worries me Please take a look and help if you can..Thank You ---Ray. .Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:08:25 AM, on 7/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\LClock\LClock.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\mcafee\mqc\QcConsol.exe
C:\WINDOWS\system32\defrag.exe
C:\WINDOWS\system32\DfrgNtfs.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\My Documents\PROGRAMS\HJTInstall.exe1.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.network54.com/Forum/42436/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = MAURAS Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: LastClosedTab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [LClock] C:\Program Files\LClock\LClock.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [CursorXP] "C:\Program Files\CursorXP\CursorXP.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: Adobe Gamma Loader.lnk.disabled
O4 - Global Startup: dlbcserv.lnk.disabled
O4 - Global Startup: Firefox Preloader.lnk = C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk.disabled
O4 - Global Startup: postcon.bat
O4 - Global Startup: Windows Desktop Search.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Open Last Closed Tab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by114fd.bay114.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} -
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} -
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{745E3C9C-8349-427B-98A6-990864D866C0}: NameServer = 205.171.3.65,207.171.2.65
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe

--
End of file - 9033 bytes

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#2 rayandmaura

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Posted 15 July 2007 - 06:20 PM

Today the virus showed up in a normal mode scan ..Heres the virus part from kaspersky . ................................................... .c:\DOCUME~1\OWNER\LOCALS~1\APPLIC~1\MOZILLA\FIREFOX\PROFILES\56GGAL~1.DEF\CACHE\AD19F0~1/stream infected: Trojan.Win32.DNSChanger.jc
c:\DOCUME~1\OWNER\LOCALS~1\APPLIC~1\MOZILLA\FIREFOX\PROFILES\56GGAL~1.DEF\CACHE\AD19F0~1/stream disinfection failed: Trojan.Win32.DNSChanger.jc
c:\DOCUME~1\OWNER\LOCALS~1\APPLIC~1\MOZILLA\FIREFOX\PROFILES\56GGAL~1.DEF\CACHE\AD19F0~1 disinfection failed: Trojan.Win32.DNSChanger.jc ............................ Here is the complete scan.......... AVPDOS32 ...........I tried to add the whole scan report but I couldnt as a box came up and said the report was to long to post and said i should shrink it. Im not sure what that meant but I just added the virus part. Also theres still the " close app Risk Tool " Not a virus " thing still coming up but again I think thats alright and NOT a virus. Please help if u can. Thank You -RAY -

#3 rayandmaura

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Posted 16 July 2007 - 12:32 AM

OK, I uninstalled mozilla Firefox and all of the folders/files I could find and emptied my recycle bin. I installed FireFox again and then ran kaspersky but first instead of doing a full scan i scanned the mozilla/FireFox folders/files in application data which is the path of the original virus and it came back clean but, im now doing a complete scan just to make sure.. I hope this is ok too. Please if possible look over my previous HJT log and see if everything looks ok. Im sorry if I was supposed to just "edit " the original post to add this follow up instead of doing it like this by just clicking "fast reply"...... ......................................................................................Thank You !!

-RAY-

#4 Yourhighness

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Posted 24 July 2007 - 12:18 PM

Hello rayandmaura and welcome to BleepingComputer!

Apollogies for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:

Preparation Guide For Use Before Posting A Hijackthis Log.

Thanks,

Johannes

Edited by Yourhighness, 24 July 2007 - 12:23 PM.

"How did I get infected?" - "Safe-hex" - Member of UNITE -
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#5 rayandmaura

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Posted 25 July 2007 - 06:59 AM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:50:30 AM, on 7/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\LClock\LClock.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.network54.com/Forum/42436/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = MAURAS Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: LastClosedTab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [LClock] C:\Program Files\LClock\LClock.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [CursorXP] "C:\Program Files\CursorXP\CursorXP.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: Adobe Gamma Loader.lnk.disabled
O4 - Global Startup: dlbcserv.lnk.disabled
O4 - Global Startup: Firefox Preloader.lnk = C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk.disabled
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: postcon.bat
O4 - Global Startup: Windows Desktop Search.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Open Last Closed Tab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} -
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} -
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{745E3C9C-8349-427B-98A6-990864D866C0}: NameServer = 205.171.3.65,207.171.2.65
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe

--
End of file - 8827 bytes

#6 Papakid

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Posted 26 July 2007 - 09:47 PM

Hi rayandmaura,

I merged your second log with your original thread (Topic). When you post follow up logs, please stick to the same thread. Just click the Add Reply button to the original Topic. Do not create a new topic for your reply as that will just cause confusion and a delay in the help you are receiving.

Please subscribe to this topic so you get an email notice and a link to it when you get a response. To do that click on the Options box toward the top right of your topic (just underneath Add Reply and New Topic). Then click on Track this topic, put a dot next to Immediate Email Notification, then scroll down and click Proceed.

Or, when you visit the forum, click on My Topics toward the top of any bleepingcomputer forum page. Thanks!

Yourhighness will be working with you when he is available.

The thing about people

is they change

when they walk away.--Mipso


#7 Yourhighness

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Posted 26 July 2007 - 11:20 PM

Thanks Papakid!

@rayandmaura

I am about to leave for work. I will have a look at your log tonight and most likely reply then too. Latest should be tomorrow :thumbsup:

Thanks.

"How did I get infected?" - "Safe-hex" - Member of UNITE -
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#8 Yourhighness

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Posted 28 July 2007 - 12:44 PM

Hi rayandmaura,

Step #1

* Clean your Cache and Cookies in InternetExplorer:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
Step #2

Your log shows that you have disabled some startup programs using MSConfig.
This is not recommended because I cannot clearly see everything that is loading on your computer at startup.
To enable all startup items quickly please follow these instructions:
  • Start > Run > type msconfig > OK
  • If not already selected go to the General tab.
  • Under Startup Selection select "Normal Startup - load all device drivers and services".
  • Click Apply and then Close.
  • When given the option, please choose to restart the computer.
  • Post a new log when you are done.
Step #3

Did you put some restrictions to your Internet Explorer? The log shows that some have been imposed. Please let me know accordingly.

Step #4

Run HijackThis, press Scan, and put a check mark next to all these entries:

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} -
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} -
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} -
O18 - Filter hijack: text/html - (no CLSID) - (no file)


Close all other windows and browsers, and press the Fix Checked button.

Step #5

Download and install AVG Anti-Spyware v7.5.
  • After download, double click on the file to launch the install process.
  • Choose a language, click "OK" and then click "Next".
  • Read the "License Agreement" and click "I Agree".
  • Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
  • After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
  • Connect to the Internet, go back to AVG Anti-Spyware, select the "Update" button and click "Start update". Wait until you see the "Update successful" message. If you are having problems with the updater, manually update with the AVG Anti-Spyware Full database installer from here.
  • Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.
Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". (Note: When run in safe mode, sometimes the GUI is larger than the screen and the buttons at the bottom are partly or completely hidden, making them unaccessible for doing a scan. If this is the case, then you may have to run your scan in normal mode and advise your helper afterwards.)

Scan with AVG Anti-Spyware as follows:
  • Click on the "Scanner" button and choose the "Settings" tab.
  • Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
  • Under "How to Scan?", "Possibly unwanted software", and What to Scan?" leave all the default settings.
  • Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".
  • Click the "Scan" tab to return to scanning options.
  • Click "Complete System Scan" to start.
  • When the scan has finished, it should automatically be set to Quarantine--if not click on Recommended Action and set it there.
  • You will also be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.
IMPORTANT! Do not save the report before you have clicked the Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button.
  • Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-yyyymmdd-hhmmss.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
  • Exit AVG Anti-Spyware when done, reboot normally and submit the log report in your next response.
Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. Doing so can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

AVG Anti-Spyware is free for 30 days and all the extensions of the full version will be activated. After the 30 day trial, active protection extensions will be deactivated and the program will turn into a feature-limited freeware version that you can can continue to use as an on-demand scanner or you may purchase a license to use the full version.

Step #6

Now please report back with the following:
  • Answer to Step #3
  • The log from AVG Antispyware (Report-Scan-yyyymmdd-hhmmss.txt)
  • And a fresh HijackThis log
Thanks.

"How did I get infected?" - "Safe-hex" - Member of UNITE -
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#9 rayandmaura

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Posted 28 July 2007 - 05:44 PM

Hi, I'm not sure about the internet restrictions but she does have PeerGuardian installed and sometimes when she goes to certain web sites itll block it.. I know she has MCafee Suite but I don't think she has the parental controls activated that also " I believe " block certain sites. Ill have to check with her on that when shes off work. None the less I have UNchecked the ADS and GOVERNMENT "block lists" in PerrGuardian and just kept the P2P and spyware lists. That should suffice. When I did MSCONFIG the normal start up - load all devices was already checked.But Ive tried in the past to limit unnecessary apps from loading by using spybots startup list feature. Im sure those were all unneeded and none were system related. Also they were checked with the paul collins start up list. If theres anything I should do different there please let me know. When I tried to "fix selected" using HJT "ERROR # 53 file not found " came back for each. I re-ran HJT and those entries were gone. I ran AVG in safe mode and it came back "nothing found " I have again ran Mcafee stinger and Rooktkit revealer the stinger was clean and rootkit revealer showed nothing in " hidden processes and files ' I cannot see any problems or strange behavior with this system and am beginning to think that im just wasting your time and if so I apoligize. I am sure theres more serious problems with other peoples computers. Below is the new HJT log Thank You for taking the time to help us.We dont have much money these days. It all seems to all go to either gas or dog food. But we've benefited from this site lots of times. So im happy to do what i can. I can probably only spare 15 or 20 bucks for now. I wish it could be more.................................. Thanks again Ray -n- Maura. ............................. Logfile of Trend Micro HijackThis v2.0.2..
Scan saved at 4:42:33 PM, on 7/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\LClock\LClock.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Documents and Settings\Owner\My Documents\PROGRAMS\VIRUS SCANNERS..etc\McafeeRootkitDetective\Rootkit_Detective.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.network54.com/Forum/42436/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = MAURAS Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: LastClosedTab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [LClock] C:\Program Files\LClock\LClock.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [CursorXP] "C:\Program Files\CursorXP\CursorXP.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: Adobe Gamma Loader.lnk.disabled
O4 - Global Startup: dlbcserv.lnk.disabled
O4 - Global Startup: Firefox Preloader.lnk = C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk.disabled
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: postcon.bat
O4 - Global Startup: Windows Desktop Search.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Open Last Closed Tab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{745E3C9C-8349-427B-98A6-990864D866C0}: NameServer = 205.171.3.65,207.171.2.65
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe

--
End of file - 8793 bytes

#10 Yourhighness

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Posted 29 July 2007 - 12:22 PM

Hi rayandmaura,

When I did MSCONFIG the normal start up - load all devices was already checked.But Ive tried in the past to limit unnecessary apps from loading by using spybots startup list feature. Im sure those were all unneeded and none were system related. Also they were checked with the paul collins start up list. If theres anything I should do different there please let me know.

could you please use spybots feature to activate them while we are working on this log? When I had a look at them and am not asking you to do any further with it, you may turn them back off when we are finished with this log :huh: - thanks.

When I tried to "fix selected" using HJT "ERROR # 53 file not found " came back for each.

To be honest, no idea with the error message. I am checking with TrendMicro right now.

I have again ran Mcafee stinger and Rooktkit revealer the stinger was clean and rootkit revealer showed nothing in " hidden processes and files ' I cannot see any problems or strange behavior

While it is really noble that you are trying to "save" time and are trying to help, please only have programs run that I ask you to run. Saves time for you and makes sure that I can follow the whole process with a "complete picture." :huh:

...am beginning to think that im just wasting your time and if so I apoligize.

Thanks, but no thanks. You are not wasting my time. Some people are silly enough to get some enjoyment out of making other people do what they say :thumbsup: (joke). You would only waste my time, if you are not following my instructions and thus making it harder for me to help you. As this is not the case, there is no need to apologise.

So im happy to do what i can. I can probably only spare 15 or 20 bucks for now. I wish it could be more

It is not the amount that you are willing to give to the site to support its running, it is the thought that counts and your willingness to donate. Any amount helps to keep this site running. So thanks in advance :flowers:

Step #1

Please enable the startups via Spybot as discussed above.

Step #2

You have the program Spybot S&D (Teatimer option) running on your machine and that is good. But prior to doing the fix below with HiJackThis it needs to be turned off. Please do the following:
  • Right click the running icon of Spybot's Teatimer, and choose Exit.
Unless it is turned off it could interfere with the fix by HiJackThis.

Step #3

Run HijackThis, press Scan, and put a check mark next to all these entries:

O18 - Filter hijack: text/html - (no CLSID) - (no file)

Close all other windows and browsers, and press the Fix Checked button.

Step #4

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u2...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Read the License Agreement and then check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u2-windows-i586-p.exe to install the newest version.
Step #5

Please do an online scan with Kaspersky Webscan (You need to use InternetExplorer or enable IEView in Firefox)

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save Report as button >> name it >> chose "Text file" in the Save as type dialogue
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Step #6

Please report back with a fresh HijackThis log and the log from Kaspersky Onlinescan.

Thanks.

"How did I get infected?" - "Safe-hex" - Member of UNITE -
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#11 rayandmaura

rayandmaura
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  • Local time:09:26 PM

Posted 30 July 2007 - 10:34 PM

I followed your steps. Below are the logs. Thanks again for your help yourhighness.............. rayandmaura .-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, July 30, 2007 6:57:10 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 30/07/2007
Kaspersky Anti-Virus database records: 369516
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 59223
Number of viruses found: 1
Number of infected objects: 6 / 0
Number of suspicious objects: 0
Duration of the scan process: 02:29:49

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\McAfee\MNA\NAData Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSC\McUsers.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Data\TFR1.tmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Logs\OAS.Log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\GatherLogs\SystemIndex\SystemIndex.43.Crwl Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\GatherLogs\SystemIndex\SystemIndex.43.gthr Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\MSS.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\MSStmp.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010004.wid Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010006.wid Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010007.wid Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010008.ci Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010008.wid Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010008.wsb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010013.wid Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010016.wid Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010017.wid Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\INDEX.000 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\PropMap\CiPT0000.000 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\PropMap\Used0000.000 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SecStore\CiST0000.000 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.chk1.gthr Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.chk2.gthr Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.Ntfy124.gthr Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\tmp.edb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Windows.edb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Temp\usgthrsvc\Ntf2.tmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Temp\usgthrsvc\Ntf3.tmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Temp\usgthrsvc\Perflib_Perfdata_9a0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-11052006-024134.log Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Application Data\$_hpcst$.hpc Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\bzuvbyue.default\cert8.db Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\bzuvbyue.default\formhistory.dat Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\bzuvbyue.default\history.dat Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\bzuvbyue.default\key3.db Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\bzuvbyue.default\parent.lock Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\bzuvbyue.default\search.sqlite Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\bzuvbyue.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\bzuvbyue.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\bzuvbyue.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\bzuvbyue.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\bzuvbyue.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\MSHist012007073020070731\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\WCESLog.log Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\~DF9BDF.tmp Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\~DFA24D.tmp Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\~DFA25D.tmp Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped
C:\Program Files\PeerGuardian2\history.db Object is locked skipped
C:\Program Files\Vista Transformation Pack 5.0.exe/WISE0040.BIN Infected: not-a-virus:RiskTool.Win32.CloseApp.a skipped
C:\Program Files\Vista Transformation Pack 5.0.exe/WISE0062.BIN/WISE0005.BIN Infected: not-a-virus:RiskTool.Win32.CloseApp.a skipped
C:\Program Files\Vista Transformation Pack 5.0.exe/WISE0062.BIN Infected: not-a-virus:RiskTool.Win32.CloseApp.a skipped
C:\Program Files\Vista Transformation Pack 5.0.exe WiseSFX: infected - 3 skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{C49ED535-97D6-4EFF-ADA9-B4FA8D6705E3}\RP287\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\pchealth\ERRORREP\UserDumps\utilman.exe.20060903-203141-00.hdmp Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped
C:\WINDOWS\system32\config\OSession.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\WINDOWS\system32\vimc.exe/WISE0005.BIN Infected: not-a-virus:RiskTool.Win32.CloseApp.a skipped
C:\WINDOWS\system32\vimc.exe WiseSFX: infected - 1 skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\mcmsc_kvNWtRlrgLBzbFN Object is locked skipped
C:\WINDOWS\Temp\mcmsc_lISzV2k05fZK5n6 Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.....................................................................................................................Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:33:23 PM, on 7/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\LClock\LClock.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.network54.com/Forum/42436/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = MAURAS Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: LastClosedTab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [LClock] C:\Program Files\LClock\LClock.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [CursorXP] "C:\Program Files\CursorXP\CursorXP.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
O4 - Global Startup: Firefox Preloader.lnk = C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk.disabled
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: postcon.bat
O4 - Global Startup: Windows Desktop Search.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Open Last Closed Tab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d...can_unicode.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{745E3C9C-8349-427B-98A6-990864D866C0}: NameServer = 205.171.3.65,207.171.2.65
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe

--
End of file - 10613 bytes

#12 Yourhighness

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Posted 31 July 2007 - 11:22 PM

Hi rayandmaura,

looking even better now.

Step #1

Did you check about those restrictions to IE? If you did not set them, you should "fix" the following lines with HijackThis:

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present


Step #2

Please uninstall Spybot S&D for now, along with any previous Java Runtime version prior to v6 update 2 (it leaves you open to attacks if you leave earlier versions of Java Runtime on your PC).

Step #3

Run HijackThis, press Scan, and put a check mark next to all these entries:

O18 - Filter hijack: text/html - (no CLSID) - (no file)

Close all other windows and browsers, and press the Fix Checked button.

Step #4

* Clean your Cache and Cookies in InternetExplorer:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
Step #5

We are nearly there. Please report back with a fresh HijackThis log. Once that is done I think we can give your pc the "final touches" before I let you go :thumbsup:

"How did I get infected?" - "Safe-hex" - Member of UNITE -
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#13 rayandmaura

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Posted 01 August 2007 - 04:44 PM

Yourhighness, I have followed your steps. When i tried to "fix" the I.E. restrictions the "Error 53- file not found" came up for both. I currently only have the latest java installed. I uninstalled the earlier version a few days ago when you directed me to do that in your first response. I cant seem to fix the filter/hijack though. Thank You again for your help. .. rayandmaura.
....................................................... Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:42:10 PM, on 8/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.network54.com/Forum/42436/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = MAURAS Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: LastClosedTab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKCU\..\Run: [CursorXP] "C:\Program Files\CursorXP\CursorXP.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: dlbcserv.lnk.disabled
O4 - Global Startup: Firefox Preloader.lnk = C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk.disabled
O4 - Global Startup: NkbMonitor.exe.lnk.disabled
O4 - Global Startup: postcon.bat
O4 - Global Startup: Windows Desktop Search.lnk.disabled
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Open Last Closed Tab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d...can_unicode.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by114fd.bay114.hotmail.msn.com/resources/MsnPUpld.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{745E3C9C-8349-427B-98A6-990864D866C0}: NameServer = 205.171.3.65,207.171.2.65
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe

--
End of file - 8617 bytes

#14 Yourhighness

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Posted 02 August 2007 - 11:25 AM

Hi rayandmaura,

I want you to back up the registry, because we are going to make a few changes to it.
To export the registry to a ".reg" file, please follow these steps: (for a complete tutorial, you can also click here).

Backup your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it (with the installer)
    http://aumha.org/freeware/freeware.php
  • Use the setup program to install ERUNT on your computer
  • Click Erunt.exe to backup your registry to the folder of your choice.
Now a secure backup copy has been made, copy the entire contents inside the CODE box below into Notepad.

Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/html]

Then click File > Save and save as fix.reg (save as type: All files) to the Desktop.
Go to the Desktop and double-click fix.reg. When prompted to merge its contents to the registry, click the Yes button.

Please report back with a fresh HijackThis log to see if that worked.

Thanks.

"How did I get infected?" - "Safe-hex" - Member of UNITE -
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#15 rayandmaura

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Posted 02 August 2007 - 03:11 PM

Hi yourhighness.After i save the fix.reg file to desktop and double click it a box comes up asking me which program do I want to use to use to open it with. Like photoshop etc.. I have done this in the past and the file would just merge by itself. Im not sure what im doing wrong. I have backed-up the registry but just dont know what to do now or which program to use to open the fix.reg file with. thank You again for your help.rayandmaura




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