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How to remove PC-Antispy (Removal Guide)

Posted by on July 6, 2008 @ 02:38 PM · Views: 15,931

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What this infection does:

PC-Antispy is a misleading, or rogue, anti-spyware program that displays false results that cannot be removed unless you first purchase the software. Once you install PC-Antispy, the program will automatically scan your computer and display a variety of supposed security risks on your computer. These risks, though, are all false positives and are typically harmless or even legitimate entries.

 

PC Antispy screen shot
PC Antispy screen shot
For more screen shots of this infection click on the image above.
There are a total of 2 images you can view.

 

This guide will walk you through removing the PC Antispy program and any associated malware for free.

 

Threat Classification:

 

Advanced information:

View PC-Antispy files.
View PC-Antispy Registry Information.

 

Entries for this program found in the Add or Remove Programs control panel:

PC-Antispy

 

Tools Needed for this fix:

 

Symptoms that may be in a HijackThis Log:

O2 - BHO: PC-Antispy Site Blocker Button - {60B244BE-559D-4269-B96E-CD264D828EC9} - C:\Program Files\PC-Antispy\ASpyStBlk.dll
O4 - HKLM\..\Run: [PC-Antispy] "C:\Program Files\PC-Antispy\PC-Antispy.exe" hide
O4 - Startup: .protected
O4 - Global Startup: .protected

 

Guide Updates:

07/06/08 - Initial guide creation.

 


Automated Removal Instructions for PC-Antispy using Malwarebytes' Anti-Malware:

 

  1. Print out these instructions as we will need to close every window that is open later in the fix.

  2. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:

    Malwarebytes' Anti-Malware Download Link (Download page will open in a new window)


  3. Once downloaded, close all programs and Windows on your computer, including this one.

  4. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.

  5. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.

  6. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.


    MalwareBytes Anti-Malware Screen

  7. On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for PC-Antispy related files.

  8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.


    MalwareBytes Anti-Malware Scanning Screen

  9. When the scan is finished a message box will appear as shown in the image below.


    MalwareBytes Anti-Malware Scan Finished Screen

    You should click on the OK button to close the message box and continue with the PC Antispy removal process.

  10. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

  11. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.


    MalwareBytes Scan Results


    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

  12. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

  13. You can now exit the MBAM program.

Your computer should now be free of the PC Antispy program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

 


 

Associated PC-Antispy Files:

c:\Program Files\PC-Antispy
c:\Program Files\PC-Antispy\ASpyPopUpBlk.dll
c:\Program Files\PC-Antispy\ASpyStBlk.dll
c:\Program Files\PC-Antispy\PC-Antispy.db
c:\Program Files\PC-Antispy\PC-Antispy.exe
c:\Program Files\PC-Antispy\pcantispy.pkg
c:\Program Files\PC-Antispy\program.info
c:\Program Files\PC-Antispy\Uninstall.exe
c:\Documents and Settings\All Users\Start Menu\Programs\PC-Antispy
c:\Documents and Settings\All Users\Start Menu\Programs\PC-Antispy\Register PC-Antispy.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\PC-Antispy\Start PC-Antispy.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\PC-Antispy\Uninstall PC-Antispy.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\Startup\.protected
c:\Documents and Settings\BC\Application Data\PC-Antispy
c:\Documents and Settings\BC\Application Data\PC-Antispy\config.xml
c:\Documents and Settings\BC\Application Data\PC-Antispy\Sites.bl
c:\Documents and Settings\BC\Application Data\PC-Antispy\logs
c:\Documents and Settings\BC\Application Data\PC-Antispy\logs\1215368563.log
c:\Documents and Settings\BC\Start Menu\Programs\Startup\.protected
c:\Documents and Settings\BC\Application Data\PC-Antispy\startup
c:\.protected
c:\WINDOWS\.protected
c:\WINDOWS\system32\drivers\etc\.protected
c:\WINDOWS\system32\drivers\pcantispy.sys

 

Associated PC-Antispy Windows Registry Information:

HKEY_CURRENT_USER\Software\PC-Antispy
HKEY_CURRENT_USER\Software\PC-Antispy\SiteBlocker
HKEY_CLASSES_ROOT\CLSID\{60B244BE-559D-4269-B96E-CD264D828EC9}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{60B244BE-559D-4269-B96E-CD264D828EC9}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PC-Antispy
HKEY_LOCAL_MACHINE\SOFTWARE\PC-Antispy
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_PCANTISPY
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\pcantispy
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PCANTISPY
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\pcantispy
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "PC-Antispy"

 


 

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus, Trojan, Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you.

 

 


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