Welcome Guest (Log In | Create Account)
New Member? Join for free.



Remove Your Protection (Uninstall Guide)

Posted by on April 2, 2010 @ 01:11 PM · Views: 33,966

Add to Favorites Add to Favorites!   Print Guide Print Guide!
  • Share

 

What this infection does:

Your Protection is a rogue anti-spyware program from the same family as Paladin Antivirus. This rogue is promoted and installed through the use of malware that automatically downloads and installs it onto your computer without your consent or knowledge. Once downloaded and installed, Your Protection will scan your computer for certain legitimate anti-virus programs that may be installed on your computer. If they are detected, Use Protection will state they are infections and prompt you to uninstall them. It does this in order to protect itself from the legitimate programs that may flag Your Protection as an infection. The anti-malware programs that it tries to uninstall include:

  • F-Secure
  • NOD32
  • Malwarebytes' Anti-Malware
  • Norton Internet Security
  • Avira AntiVir
  • AVG8
  • AntiVir
  • Agnitum Outpost Security Suite
  • avast!

When Your Protection starts it will scan your computer and state that it is infected with a variety of infections. It will not, though, allow you to remove any of these infections unless you first purchase the program. The infections it finds, though, are either not real or are legitimate programs on your computer. Therefore, please do not manually delete any of the items it shows as it may cause your computer to not operate properly if you delete a legitimate file.

 

Your Protection screen shot
Your Protection screen shot
For more screen shots of this infection click on the image above.
There are a total of 11 images you can view.

 

The Trojans that install Your Protection may also install TDSS on to your computer as well. This version of TDSS will not allow you to run certain programs that may help you remove the infection. Therefore, before you continue attempting to remove Your Protection, we suggest you first follow the steps in the following guide to remove TDSS. Then you will be able to remove Your Protection without any problem.

How to remove the TDSS, TDL3, or Alureon rootkit using TDSSKiller

While Your Protection is running it will also display fake security alerts and warnings on your computer in order to try and trick you into thinking that you are infected. These alerts will state that your computer is under attack from a remote pc and that keyloggers or malware have been detected. Some examples of the alerts you will see are:

Antivirus Alert - Critical threat detected
Warning: Network attack detected
Network attack has been detected. Process is attempting to access your private data.

Your computer is being attacked from a remote PC.
Process is trying to steal your passwords listed below. It is highly recommended to block this threat now.

User's activity loggers detected!
It's strongly recommended to remove detected threats right now!

A security threat detected on your computer! This malicious program may steal your private data. Click on the message to ensure the protection of your computer.

Harmful viruses detected on your computer. This malicious software may harm your computer. Click on the message to ensure the protection of your computer.

You are running a trial antivirus software version. Activate your antivirus software copy to get full-time antivirus protection. Click on the message to ensure the protection of your computer.

Zlob.Porn.Ad adware has been detected. This adware module advertises websites with explicit content. Be advised of such content being possibly illegal. Please click the button below to locate and remove this threat now.

Most of the viruses and worms on your PC because of visiting pornosites or warez/torrent sites.

ANTIVIRUS IS RUN IN DEMO MODE. ACTIVATE YOUR ANTIVIRUS OTHERWISE ALL THE DATA WILL BE LOST OR DAMAGED!

DANGEROUS! ANTIVIRUS DETECTED SOME HARMFUL PROGRAMS ON YOUR PC! THEY MAY CORRUPT YOUR INFORMATION OR SEND IT TO HACKERS.

Unauthorized person tries to steal your passwords and private information. Click on the message to prevent identity theft.

Unauthorized access to your computer! Click on the message to install up-to-date antivirus software.

System files of your computer are damaged. Please, restart your system ASAP.

Danger!
A security threat detected on your computer. TrojanASPX.JS.Win32. It strongly recommended to remove this threat right now. Click on the message to remove it.

Your Protection will also randomly state that programs you run on your computer are infected. When you attempt to run programs it will display an alert and state that a virus has been detected. The alerts you will see is:

Warning! Virus threat detected!
Virus activity detected!
Trojan-Clicker.Win32 adware has been detected. This adware module advertises websites with explicit content. Be advised of such content being possibly illegal. Please click the button below to locate and remove this threat now.

Just like the fake scan results, all of these fake alerts are just another tactic where Your Protection is trying to convince you that you have a security problem on your computer and should be ignored. Last, but not least, this infection will also create shortcuts to the the porn sites called youporn.com, nudetube.com, and pornotube.com and place them on your Windows Desktop.

As you can see, Your Protection was created to trick you into thinking you are infected so that you will then purchase the program. It goes without saying that you should definitely not purchase this program, and if you already have, please contact your credit card company to dispute the charges. To remove this infection and any related malware, please use the removal guide below.

 

Threat Classification:

 

Advanced information:

View Your Protection files.
View Your Protection Registry Information.

 

Entries for this program found in the Add or Remove Programs control panel:

Your Protection

 

Tools Needed for this fix:

 

Symptoms that may be in a HijackThis Log:

O4 - HKCU\..\Run: [mplay32xe.exe] %Temp%\mplay32xe.exe
O4 - HKCU\..\Run: [Your Protection] "C:\Program Files\Your Protection\urpprot.exe" -noscan

 

Guide Updates:

 


Automated Removal Instructions for Your Protection using Malwarebytes' Anti-Malware:

 

  1. Print out these instructions as we may need to close every window that is open later in the fix.

  2. Before we can do anything we must first end the processes that belong to Your Protection so that it does not interfere with the cleaning procedure. To do this, please download RKill to your desktop from the following link.

    RKill Download Link - (Download page will open in a new tab or browser window.)

    When at the download page, click on the Download Now button labeled iExplore.exe download link. When you are prompted where to save it, please save it on your desktop.

  3. Once it is downloaded, double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with Your Protection and other Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that RKill is an infection, do not be concerned. This message is just a fake warning given by Your Protection when it terminates programs that may potentially remove it. If you run into these infections warnings that close RKill, a trick is to leave the warning on the screen and then run RKill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that RKill can terminate Your Protection . So, please try running RKill until the malware is no longer running. You will then be able to proceed with the rest of the guide. Do not reboot your computer after running RKill as the malware programs will start again.

    If you continue having problems running RKill, you can download the other renamed versions of RKill from the RKill download page. Both of these files are renamed copies of RKill, which you can try instead. Please note that the download page will open in a new browser window or tab.

  4. Now you should download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:

    Malwarebytes' Anti-Malware Download Link (Download page will open in a new window)


  5. Once downloaded, close all programs and Windows on your computer, including this one.

  6. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.

  7. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing and is at the last screen, make sure you uncheck both of the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware check boxes. Then click on the Finish button. If Malwarebytes' prompts you to reboot, please do not do so.

    If you receive a code 2 error while installing Malwarebytes's, please press the OK button to close these errors as we will resolve them in future steps. The code 2 error will look similar to the image below.


    Malwarebytes Anti-Malware Screen

  8. As this infection deletes a core executable of Malwarebytes' we will need to download a new copy of it and put it in the C:\program files\Malwarebytes' Anti-Malware\ folder. To download the file please click on the following link:

    Malwarebytes' EXE Download
    When your browser prompts you where to save it to, please save it to the C:\program files\Malwarebytes' Anti-Malware\ folder. When downloading the file, it will have a random filename. Please leave the filename the way it is as it is important that it is not changed. You may want to write down the name of the file as you will need to know the name in the next step.

  9. Once the file has been downloaded, open the C:\program files\Malwarebytes' Anti-Malware\ folder and double-click on the file you downloaded in step 8. MBAM will now start and you will be at the main program screen as shown below.


    Malwarebytes Anti-Malware Screen

  10. Before you can perform a scan, you must first update the program. To do this click on the Update tab, and that at the new screen click on the Check for Updates button. Malwarebytes' will now check for new updates and download and install them as necessary. When the update is completed, you will be prompted with a message stating either that you already have the latest updates or that they have been updated. Either way, you should now click on the OK button to continue.

  11. Now click on the Scanner tab and make sure the the Perform full scan option is selected. Then click on the Scan button to start scanning your computer for Your Protection related files.

  12. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.


    Malwarebytes Anti-Malware Scanning Screen

  13. When the scan is finished a message box will appear as shown in the image below.


    Malwarebytes Anti-Malware Scan Finished Screen

    You should click on the OK button to close the message box and continue with the Your Protection removal process.

  14. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

  15. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.


    Malwarebytes Scan Results


    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

  16. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

  17. You can now exit the MBAM program.

  18. Due to the fact that this infection deletes certain MalwareBytes' files, and we had to work around this, if you wish to continue using MalwareBytes' Anti-Malware, which we suggest you do, then you should uninstall and then install it again so that the files are created properly.

  19. As many rogues and other malware are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:

    How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector

 

Your computer should now be free of the Your Protection program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

 


 

Associated Your Protection Files:

c:\Documents and Settings\All Users\Application Data\fiosejgfse.dll
c:\Program Files\Your Protection
c:\Program Files\Your Protection\about.ico
c:\Program Files\Your Protection\activate.ico
c:\Program Files\Your Protection\buy.ico
c:\Program Files\Your Protection\help.ico
c:\Program Files\Your Protection\scan.ico
c:\Program Files\Your Protection\settings.ico
c:\Program Files\Your Protection\splash.mp3
c:\Program Files\Your Protection\Uninstall.exe
c:\Program Files\Your Protection\update.ico
c:\Program Files\Your Protection\urp.db
c:\Program Files\Your Protection\urpext.dll
c:\Program Files\Your Protection\urphook.dll
c:\Program Files\Your Protection\urpprot.exe
c:\Program Files\Your Protection\virus.mp3
%Temp%\4otjesjty.mof
%Temp%\asd1.tmp
%Temp%\mplay32xe.exe
%Temp%\urp.dat
%Temp%\urpr.dat
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Your Protection.lnk
%UserProfile%\Desktop\Your Protection Support.lnk
%UserProfile%\Desktop\Your Protection.lnk
%UserProfile%\Start Menu\Programs\Your Protection
%UserProfile%\Start Menu\Programs\Your Protection\About.lnk
%UserProfile%\Start Menu\Programs\Your Protection\Activate.lnk
%UserProfile%\Start Menu\Programs\Your Protection\Buy.lnk
%UserProfile%\Start Menu\Programs\Your Protection\Scan.lnk
%UserProfile%\Start Menu\Programs\Your Protection\Settings.lnk
%UserProfile%\Start Menu\Programs\Your Protection\Update.lnk
%UserProfile%\Start Menu\Programs\Your Protection\Your Protection Support.lnk
%UserProfile%\Start Menu\Programs\Your Protection\Your Protection.lnk

File Location Notes:

%UserProfile% refers to the current user's profile folder. By default, this is C:\Documents and Settings\<Current User> for Windows 2000/XP, C:\Users\<Current User> for Windows Vista/7, and c:\winnt\profiles\<Current User> for Windows NT.

%Temp% refers to the Windows Temp folder. By default, this is C:\Windows\Temp for Windows 95/98/ME, C:\DOCUMENTS AND SETTINGS\<Current User>\LOCAL SETTINGS\Temp for Windows 2000/XP, and C:\Users\<Current User>\AppData\Local\Temp for Windows Vista and Windows 7.

 

Associated Your Protection Windows Registry Information:

HKEY_CLASSES_ROOT\CLSID\{5E2121EE-0300-11D4-8D3B-444553540000}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Your Protection
HKEY_LOCAL_MACHINE\SOFTWARE\Your Protection
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System "DisableTaskMgr" = "1"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "mplay32xe.exe"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Your Protection"
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\SimpleShlExt "(Default)" = "{5E2121EE-0300-11D4-8D3B-444553540000}"
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\SimpleShlExt "(Default)" = "{5E2121EE-0300-11D4-8D3B-444553540000}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system "DisableTaskMgr" = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{5E2121EE-0300-11D4-8D3B-444553540000}"

 


 

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus, Trojan, Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you.

 

 


Advertise   |   About Us   |   Terms of Use   |   Privacy Policy   |   Contact Us   |   Site Map   |   Chat   |   Tutorials   |   Uninstall List
Discussion Forums   |   The Computer Glossary   |   Resources   |   RSS Feeds   |   Startups   |   The File Database   |   Virus Removal Guides


© 2003-2012 All Rights Reserved Bleeping Computer LLC.
PGT: 0.08597 Queries: 11