Remove Windows System Suite (Uninstall Guide)

Posted by Grinler on July 31, 2009 @ 02:24 PM · Views: 24,515

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What this infection does:

Windows System Suite is a rogue security program from the same developers as Windows Security Suite and Virus Doctor. Like its predecessors, Windows System Suite uses false positives, fake malware files, and fake security alerts as a way to scare you into thinking you are infected. When installed, Windows System Suite will create files on your computer that act as fake infections. The names of the files that are created are:

%UserProfile%\Recent\ANTIGEN.tmp
%UserProfile%\Recent\cb.exe
%UserProfile%\Recent\cid.dll
%UserProfile%\Recent\CLSV.tmp
%UserProfile%\Recent\DBOLE.sys
%UserProfile%\Recent\ddv.dll
%UserProfile%\Recent\eb.drv
%UserProfile%\Recent\eb.exe
%UserProfile%\Recent\eb.sys
%UserProfile%\Recent\energy.sys
%UserProfile%\Recent\fan.drv
%UserProfile%\Recent\FS.drv
%UserProfile%\Recent\hijackthis.log.lnk
%UserProfile%\Recent\PE.drv
%UserProfile%\Recent\PE.tmp
%UserProfile%\Recent\ppal.exe
%UserProfile%\Recent\runddlkey.drv
%UserProfile%\Recent\tempdoc.tmp

These files are harmless and do pose any actual harm, but are used to show that supposed infections are on your computer when Windows System Suite scans your computer. While the program is running it will also display numerous fake security alerts that state that infections have been detected or that your computer is under attack. These popups are created in such a way that you cannot use any programs unless you acknowledge the pop-up.

Windows System Suite screen shot
For more screen shots of this infection click on the image above.
There are a total of 6 images you can view.

Windows System Suite will also hijack the Internet Explorer and Firefox search functions so that instead of searching with your normal search engine, it will instead search using the Search-gala.com site. Last but not least, this program will create numerous Windows Registry entries that make it so that when you try to run many different types of legitimate security programs, it instead launches the legitimate C:\Windows\System32\svchost.exe. This makes it so that the programs never runs and thus protects Windows System Suite from being detected and removed. It should be noted that C:\Windows\System32\svchost.exe is a legitimate program and should not be deleted.

If you have Windows System Suite on your computer, then please use the removal guide below to remove it for free.

Threat Classification:

• Information on Rogue Programs & Scareware

Advanced information:

View Windows System Suite files.
View Windows System Suite Registry Information.

Tools Needed for this fix:

• Malwarebytes' Anti-Malware

Symptoms that may be in a HijackThis Log:

O1 - Hosts: 74.125.45.100 test1111.com
O1 - Hosts: 74.125.45.100 test1112.com
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 test1111.com
O1 - Hosts: 74.125.45.100 test1112.com
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O4 - HKCU\..\Run: [Windows System Suite] "C:\Documents and Settings\All Users\Application Data\61a60\WS83b.exe" /s /d

Guide Updates:

07/31/09 - Initial guide creation.

Automated Removal Instructions for Windows System Suite using Malwarebytes' Anti-Malware:

1. Print out these instructions as we will need to close every window that is open later in the fix.
   
   
2. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:
   
   Malwarebytes' Anti-Malware Download Link (Download page will open in a new window)
   
   


3. Once downloaded, close all programs and Windows on your computer, including this one.
   
   
4. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.
   
   
5. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.
   
   
6. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.
   
   
   
   
   
   
   
7. On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for Windows System Suite related files.
   
   
8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.
   
   
   
   
   
   
   
9. When the scan is finished a message box will appear as shown in the image below.
   
   
   
   
   
   
   You should click on the OK button to close the message box and continue with the Windows System Suite removal process.
   
   
10. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
    
    
11. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.
    
    
    
    
    
    
    
    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
    
    
12. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.
    
    
13. You can now exit the MBAM program.
    

Your computer should now be free of the Windows System Suite program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

Associated Windows System Suite Files:

%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Windows System Suite.lnk
%UserProfile%\Application Data\Windows System Suite
%UserProfile%\Application Data\Windows System Suite\cookies.sqlite
%UserProfile%\Desktop\436.mof
%UserProfile%\Desktop\mozcrt19.dll
%UserProfile%\Desktop\sqlite3.dll
%UserProfile%\Desktop\Windows System Suite.lnk
%UserProfile%\Desktop\WSYSS.ico
%UserProfile%\Desktop\WSYSSSys
%UserProfile%\Desktop\WSYSSSys\vd952342.bd
%UserProfile%\Recent\ANTIGEN.tmp
%UserProfile%\Recent\cb.exe
%UserProfile%\Recent\cid.dll
%UserProfile%\Recent\CLSV.tmp
%UserProfile%\Recent\DBOLE.sys
%UserProfile%\Recent\ddv.dll
%UserProfile%\Recent\eb.drv
%UserProfile%\Recent\eb.exe
%UserProfile%\Recent\eb.sys
%UserProfile%\Recent\energy.sys
%UserProfile%\Recent\fan.drv
%UserProfile%\Recent\FS.drv
%UserProfile%\Recent\hijackthis.log.lnk
%UserProfile%\Recent\PE.drv
%UserProfile%\Recent\PE.tmp
%UserProfile%\Recent\ppal.exe
%UserProfile%\Recent\runddlkey.drv
%UserProfile%\Recent\tempdoc.tmp
%UserProfile%\Start Menu\Windows System Suite.lnk
%UserProfile%\Start Menu\Programs\Windows System Suite.lnk
c:\Documents and Settings\All Users\Application Data\61a60
c:\Documents and Settings\All Users\Application Data\61a60\WS83b.exe
c:\Documents and Settings\All Users\Application Data\WSYSSSys
c:\Documents and Settings\All Users\Application Data\WSYSSSys\wsyss.cfg

Associated Windows System Suite Windows Registry Information:

HKEY_CLASSES_ROOT\ReleaseXP.DocHostUIHandler
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform "986707143803"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Windows System Suite"