Windows Proactive Safety Removal Guide

  • June 21, 2012
  • Read 12,106 times

What is Windows Proactive Safety?

Skip this and learn how to remove Windows Proactive Safety!

Windows Proactive Safety is rogue anti-spyware program from the Rogue.FakeVimes family of computer infections. This family is categorized as a rogue because it purposely displays fake security warnings, false scan results, and hijacks your computer so that you are unable to run your normal applications. This infection is spread via three methods. The first method is fake online anti-virus scanners that pretend to scan your computer, state that your computer has numerous infections, and then prompt you to install the software. The second method is via hacked web sites that have malicious code that attempts to exploit vulnerabilities on your software to install Windows Proactive Safety without your permission or knowledge. The last method is through Trojans that pretend to be a video codec or a program that is required to watch an online video.

  • Windows Proactive Safety screen shot
  • Scan Results
  • Startup Screen

When the program is installed it will be configured to start automatically when you login to Windows. It will also set numerous Windows Registry entries that make it so you cannot launch your normal programs. When you attempt to launch one of these affected programs it will instead launch Windows Proactive Safety, which will state that the program is infected. The rogue does this to scare you into thinking that your programs are infected while at the same time protecting itself from being removed by your installed security programs.

Once started, Windows Proactive Safety will scan your computer and state that there are numerous infections present on your computer. If you attempt to use the program to remove any of them, though, it will state that you first need to purchase it before it will allow you to do so. As all of the files it displays are either perfectly harmless or do not even exist on your computer, please ignore the scan results and proceed with the rest of the removal guide.

Windows Proactive Safety will also display fake security alerts from your Windows taskbar that are worded to make you think your data is at risk or that a remote hacker is attacking your computer. Examples of some of these alerts include:

Keylogger activity detected. System information security is at risk.
It is recommended to activate protection and run a full system scan.

Trojan activity detected. System data security is at risk.
It is recommended to activate protection and run a full system scan.

Just like the scan results, all of these security warnings are fake and should be ignored.

Without a doubt, Windows Proactive Safety was created to make you think that your computer has a severe computer security problem so that you will be scared into purchasing the program. With this said, for absolutely no reason should you purchase this program, and if you have, you should contact your credit card company and dispute the charge stating that the program is a scam and a computer virus. To remove Windows Proactive Safety and related malware, please follow the steps in the removal guide below.

Windows Proactive Safety Removal Options

Self Help Guide

This guide is intended for advanced computer users only. Please ensure your data is backed up before proceeding. If you are uncomfortable making changes to your computer or following these steps, do not worry! Instead you can get free one-on-one help by asking in the forums.

This removal guide may appear overwhelming due to the amount of the steps and numerous programs that will be used. It was only written this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove this infection for free. Before using this guide, we suggest that you read it once and download all necessary tools to your desktop. After doing so, please print this page as you may need to close your browser window or reboot your computer.


Reboot your computer into Safe Mode with Networking using the instructions for your version of Windows found in the following tutorial:

How to start Windows in Safe Mode

When following the steps in the above tutorial, select Safe Mode with Networking rather than just Safe Mode. When the computer reboots into Safe Mode with Networking make sure you login with the username you normally use. When you are at your Windows desktop, please continue with the rest of the steps.


This infection changes your Windows settings to use a proxy server that will not allow you to browse any pages on the Internet with Internet Explorer or update security software. Regardless of the web browser you use, for these instructions we will first need need to fix this problem so that we can download the utilities we need to remove this infection.

Please start Internet Explorer, and when the program is open, click on the Tools menu and then select Internet Options as shown in the image below.

Internet Explorer Tools Menu


You should now be in the Internet Options screen as shown in the image below.

Internet Options screen

Now click on the Connections tab as designated by the blue arrow above.


You will now be at the Connections tab as shown by the image below.

Internet Options connections tab

Now click on the Lan Settings button as designated by the blue arrow above.


You will now be at the Local Area Network (LAN) settings screen as shown by the image below.

Proxy Settings screen

Under the Proxy Server section, please uncheck the checkbox labeled Use a proxy server for your LAN. Then press the OK button to close this screen. Then press the OK button to close the Internet Options screen. Now that you have disabled the proxy server you will be able to browse the web again with Internet Explorer.


To terminate any programs that may interfere with the removal process we must first download the Rkill program. Rkill will search your computer for active malware infections and attempt to terminate them so that they wont interfere with the removal process. To do this, please download RKill to your desktop from the following link.


When at the download page, click on the Download Now button labeled iExplore.exe. When you are prompted where to save it, please save it on your desktop.


Once it is downloaded, double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with Windows Proactive Safety and other malware. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and a log file will open. Please review the log file and then close so you can continue with the next step. If you have problems running RKill, you can download the other renamed versions of RKill from the rkill download page. All of the files are renamed copies of RKill, which you can try instead. Please note that the download page will open in a new browser window or tab.

Do not reboot your computer after running RKill as the malware programs will start again.


At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any any infections or adware that may be present. Please download Malwarebytes from the following location and save it to your desktop:

Malwarebytes Anti-Malware

Once downloaded, close all programs and Windows on your computer, including this one.


Double-click on the icon on your desktop named mbam-setup-bc.1878- This will start the installation of MBAM onto your computer.


When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave Launch Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.


MBAM will now start and you will be at the main screen as shown below.

Malwarebytes Anti-Malware

We now need to enable rootkit scanning to detect the largest amount of malware that is possible with MalwareBytes. To do this, click on the Settings section at the top of the MalwareBytes application and you wil be brought to the general settings section.

Now click on the Detection and Protection settings category on the left sidebar. You will now be shown the settings MalwareBytes will use when scanning your computer.

Malwarebytes Anti-Malware Detection and Protection Settings Page

At this screen, please put a checkmark in the option labaled Scan for rootkits. If you do not see this option, please make sure you are using the latest version of MalwareBytes.


Now that you have enabled rootkit scanning, click on the Scan button to go to the scan screen.

Malwarebytes Anti-Malware Scan Screen

Make sure Threat Scan is selected and then click on the Start Scan button. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.


MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.

Malwarebytes Anti-Malware


When MBAM is finished scanning it will display a screen that displays any malware that it has detected. Please note that the infections found may be different than what is shown in the image below due to the guide being updated for newer versions of MBAM.

MalwareBytes Scan Results

You should now click on the Remove Selected button to remove all the seleted malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.


You can now exit the MBAM program.


If your computer is still in Safe Mode with Networking, you can reboot your computer back to normal mode. Once your computer is rebooted and you are back at the desktop, you can proceed with the rest of the instructions.


Now you should download HitmanPro from the following location and save it to your desktop:


When you visit the above page, please download the version that corresponds to the bit-type of the Windows version you are using.


Once downloaded, double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.

HitmanPro Start Screen

Now click on the Next button to continue with the scan process.


You will now be at the HitmanPro setup screen. If you would like to install the 30 day trial for HitmanPro, select the Yes, create a copy of HitmanPro so I can regularly scan this computer (recommended) option. Otherwise, if you just want to scan the computer this one time, please select the No, I only want to perform a one-time scan to check this computer option.

Kickstart Setup Options

Once you have selected one of the options, please click on the Next button.


HitmanPro will now begin to scan your computer for infections. When it has finished it will display a list of all the malware that the program found as shown in the image below. Please note that the infections found may be different than what is shown in the image.

MalwareBytes Scan Results

You should now click on the Next button to have HitmanPro remove the detected infections. When it is done you will be shown a Removal Results screen that shows the status of the various infections that were removed. At this screen you should click on the Next button and then if prompted you should click on the Reboot button. If HitmanPro does not prompt you to reboot, please just click on the Close button.

Once your computer has has restarted or you pressed the Close button, you should now be at your Windows desktop.


As many malware and unwanted programs are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:

How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector


Your computer should now be free of the Windows Proactive Safety program. If your current security solution allowed this program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic link ed below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

Malwarebytes Anti-Malware

Purchase the full-featured version of Malwarebytes Anti-Malware, which includes real-time protection, scheduled scanning, and website filtering, to protect yourself against these types of threats in the future!

View Associated Windows Proactive Safety Files

%AppData%\NPSWF32.dll %AppData%\Protector-<random 3 chars>.exe %AppData%\Protector-<random 4 chars>.exe %AppData%\result.db %AppData%\1st$0l3th1s.cnf

File Location Notes:

%AppData% refers to the current users Application Data folder. By default, this is C:\Documents and Settings\<Current User>\Application Data for Windows 2000/XP. For Windows Vista and Windows 7 it is C:\Users\<Current User>\AppData\Roaming.

View Associated Windows Proactive Safety Registry Information

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings "WarnOnHTTPSToHTTPRedirect" = 0 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System "DisableRegedit" = 0 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System "DisableRegistryTools" = 0 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System "DisableTaskMgr" = 0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system "ConsentPromptBehaviorAdmin" = 0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system "ConsentPromptBehaviorUser" = 0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system "EnableLUA" = 0 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Inspector" HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Settings "net" = "2012-6-21_4" HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Settings "UID" = "nueewxrjhv" HKEY_CURRENT_USER\Software\ASProtect HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ashPopWz.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\backweb.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\dop.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\icsuppnt.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\MPFSrv.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\otfix.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\rshell.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\tds-3.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\wkufind.exe ... and many more Image File Execution Options entries.

This is a self-help guide. Use at your own risk. can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus,Trojan,Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.

search guides


Remember Me
Sign in anonymously