Remove WinBlueSoft (How to Uninstall)

Posted by Grinler on June 3, 2009 @ 12:31 AM · Views: 15,930

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What this programs does:

WinBlueSoft is a rogue anti-spyware and ransomware program from the same family as WiniBlueSoft. This incarnation, though, uses some interesting tricks to keep itself from being removed and to force you to install WinBlueSoft in order to try and fix your computer. First, Trojans will constantly bombard you with security alerts stating your computer is horribly infected and that you should download and install WinBlueSoft in order to clean your computer. These types of alerts, though, are common for programs of this nature. It is another part part of the malware recipe that WinBlueSoft uses called blocker.dll that makes this infection more devastating. Blocker.dll is a malware file that is loaded through the Windows AppInit_DLLs Registry value. When loaded, blocker.dll will make it so that you cannot launch any programs unless the program's filename is among the 53 filenames that it allows such as iexplore.exe, explorer.exe, sidebar.exe, and of course WinBlueSoft.exe. Essentially, the blocker.dll is acting as Ransomware requiring you to install and purchase WinBlueSoft, so that WinBlueSoft can then remove blocker.dll and allow you to launch your normal programs. Furthermore, when blocker.dll is loaded for the first time it will change your desktop to a black background with dark red ominous text written over it. This text is:

Warning!
Your're <sic> in danger!
Your computer is infected with Spyware!
All you do with computers is stored forever in your hard disk. When you visit sites, send emails... All your actions are logged. And it is impossible to remove them with standard tools. Your data is still available for forensics. And in some cases

For your boss, your friends, your wife, your children.

Every site you or somebody or even something, like spyware, opened in the browsers, with all the images, and all the downloaded and maybe later removed movies or mp3 songs - ARE STILL THERE and could break your life!

Secure yourself right now!
Remove all Spyware from your PC!

If WinBlueSoft is installed it will configure itself to start automatically when you login to Windows. Once started, it will scan your computer and state that you have a variety of infections on your computer, but will not remove them until you first purchase the program. As you now know, this program is a scam that utilizes malware and deception in order to have you purchase their product.

Main screen of WinBlueSoft
For more screen shots of this infection click on the image above.
There are a total of 4 images you can view.

If you have become infected with WinBlueSoft, blocker.dll, or the fake security alert Trojans that advertise it, then please use the removal guide shown below to remove it for free.

Threat Classification:

• Information on Rogue Programs & Scareware

Advanced information:

View WinBlueSoft files.
View WinBlueSoft Registry Information.

Entries for this program found in the Add or Remove Programs control panel:

WinBlueSoft

Tools Needed for this fix:

• Malwarebytes' Anti-Malware

Symptoms that may be in a HijackThis Log:

O4 - HKLM\..\Run: [WinBlueSoft] C:\Program Files\WinBlueSoft Software\WinBlueSoft\WinBlueSoft.exe -min
O20 - AppInit_DLLs: blocker.dll

Guide Updates:

06/03/09 - Initial guide creation.

Automated Removal Instructions for WinBlueSoft using Malwarebytes' Anti-Malware:

1. Print out these instructions as we will need to close every window that is open later in the fix.
   
   
2. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:
   
   Malwarebytes' Anti-Malware Download Link
   
   


3. Once downloaded, close all programs and Windows on your computer, including this one.
   
   
4. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.
   
   
5. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.
   
   
6. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.
   
   
   
   
   
   
   
7. On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for WinBlueSoft related files.
   
   
8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.
   
   
   
   
   
   
   
9. When the scan is finished a message box will appear as shown in the image below.
   
   
   
   
   
   
   You should click on the OK button to close the message box and continue with the WinBlueSoft removal process.
   
   
10. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
    
    
11. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.
    
    
    
    
    
    
    
    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
    
    
12. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.
    
    
13. You can now exit the MBAM program.
    

Your computer should now be free of the WinBlueSoft program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Posting A Hijackthis Log

Associated WinBlueSoft Files:

c:\Documents and Settings\All Users\Desktop\WinBlueSoft.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\WinBlueSoft
c:\Documents and Settings\All Users\Start Menu\Programs\WinBlueSoft\1 WinBlueSoft.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\WinBlueSoft\2 Homepage.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\WinBlueSoft\3 Uninstall.lnk
c:\Program Files\WinBlueSoft Software
c:\Program Files\WinBlueSoft Software\WinBlueSoft
c:\Program Files\WinBlueSoft Software\WinBlueSoft\data.bin
c:\Program Files\WinBlueSoft Software\WinBlueSoft\license.txt
c:\Program Files\WinBlueSoft Software\WinBlueSoft\uninstall.exe
c:\Program Files\WinBlueSoft Software\WinBlueSoft\WinBlueSoft.exe
C:\Windows\System32\blocker.dll

Associated WinBlueSoft Windows Registry Information:

HKEY_CURRENT_USER\Software\WinBlueSoft
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinBlueSoft
HKEY_LOCAL_MACHINE\SOFTWARE\WinBlueSoft
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "WinBlueSoft"