Win Antispyware Center is a rogue anti-spyware program that
is promoted through the use of Trojans. These Trojans are found on fake video
pages that state that you need an update to properly view a video and then prompts
you to download and install the update on your computer. Once this Trojan is
run it will download and install Win Antispyware Center onto your computer without
permission. Once installed it will configure itself to start automatically when
you login to Windows and then start scanning your computer. When it is done
it will state that you have numerous infections, but will not allow you to remove
any of them until you first purchase the program. All of the infections that
Win AntiSpyware Center reports, though, do not actually exist on your computer
and are only being shown to scare you into thinking that you are infected.
Win Antispyware Center screenshot
For more screen shots of this infection click on the image above.
There are a total of 10 images you can view.
While Win Antispyware Center is running it will display fake security warnings
and alerts that are designed to make you think that you have a security problem
on your computer. A list of alerts that you may see while this program is running
include:
Critical System Alert!
Unknown software is try to take control over your system!
Malware intrusion!
Sensitive areas of your system ware found to be under attack. Spy software
attack or virus infection possible. Prevent further damage or your private
data will get stolen. Run an anti-spyware scan now. Click here to start.
Stealth intrusion!
Infection detected in the background. Your computer is now attacked by spyware
and rogue software. Eliminate the infection safely, perform a security scan
and deletion now.
System danger!
Your system security is in danger. Privacy threats detected. Spyware, keyloggers
or Trojans may be working in the background right now. Perform an in-depth
scan and removal now, click here.
System hacked!
Unknown program is scanning your system registry right now! Identity theft
detected!
Threat detected!
Security alert! Your computer was found to be infected with privacy-threatening
software. Private data may get stolen and systemmay be severe. Recover your
PC from the infection right now, perform a security scan.
Severe system damage!
Your system security is in danger. Privacy threats detected. Spyware, keyloggers
or Trojans may be working in the background right now. Perform an in-depth
scan and removal now, click here.
Security Breach!
Beware! Spyware infection was found. Your system security is at risk. Private
information may get stolen, and your PC activity may get monitored. Click
for and anti-spyware scan.
System hijack!
System security threat was detected. Viruses and/or spyware may be damaging
your system now. Prevent infection and data loss or stealing by running a
free security scan.
Privacy alert!
Rogue malware detected in your system. Data leaks and system damage are possible.
Click here for a free security scan and spyware deletion.
Privacy threat!
Spyware intrusion detected. Your system is infected. System integrity is at
risk. Private data can be stolen by third parties, including credit card details
and passwords. Click here to perform a security repair.
Virus infection!
System security was found to be compromised. Your computer is now infected.
Attention, irreversible system changes may occur. Private data may get stolen.
Click here now for an instant anti-virus scan.
Just like the scan results, none of the above alerts are real and should be
ignored.
While the program is running, Win Antispyware Center will also attempt to protect
itself by not allowing you to run executable programs on your computer. When
you attempt to run an executable it will state that program is infected and
then shut it down. The message you will see will be similar to the following:
Win Antispyware Centerhas <sic>
blocked a program from accessing the internet.
Notepad is infected with Trojan-BNK.Win32.Keylogger.gen. Private data can
be stolen by third parties, including credit card details and passwords.
As you can see, Win Antispyware Center was created to trick you into thinking
that you have a security problem on your computer in order to scare you into
purchasing it. Therefore, you should definitely not purchase this software,
and if you already have, you should contact your credit card company and dispute
the charge stating it is a scam. To remove this program and any related malware,
please use the removal guide below.
Threat Classification:
Advanced information:
View Win Antispyware Center files.
View Win Antispyware Center Registry Information.
Tools Needed for this fix:
Symptoms that may be in a HijackThis Log:
O4 - HKLM\..\Run: [Win Antispyware Center] C:\Program Files\WinAntispywareCenter\av.exe
O4 - HKCU\..\Run: [Win Antispyware Center] C:\Program Files\WinAntispywareCenter\av.exe
Guide Updates:
05/23/10 - Initial guide creation.
Automated Removal Instructions for Win Antispyware Center using Malwarebytes Anti-Malware:
- Print out these instructions as we may need to close every window that is
open later in the fix.
- It is possible that the infection you are trying to remove will not allow
you to download files on the infected computer. If this is the case, then
you will need to download the files requested in this guide on another computer
and then transfer them to the infected computer. You can transfer the files
via a CD/DVD, external drive, or USB flash drive.
- Before we can do anything we must first end the processes that belong to
Win Antispyware Center
so that it does not interfere with the cleaning procedure. To do this, please
download RKill from the following link and save it to your desktop.
RKill
Download Link - (Download page will open in a new tab or browser window.)
When at the download page, click on the Download Now button
labeled iExplore.exe download link. When you are prompted
where to save it, please save it on your desktop.
- As this infection hides the Windows desktop, we need to open up a window
that allows us to see the icons.
If you are using Windows XP perform the following steps:
Click on the Start button and then click on the
Run menu item. When the Run box opens, type %UserProfile%\desktop
in the Open: field and then press Enter on your keyboard.
If you are in Windows Vista or Windows 7 perform the following steps.
Click on the Start button and type %UserProfile%\desktop
in the Search field at the bottom of the start menu. Then
press Enter on your keyboard.
- Once the Windows opens, double-click on the iExplore.exe
icon in order to automatically attempt to stop any processes associated with
Win Antispyware Center
and other Rogue programs. Please be patient while the program looks for various
malware programs and ends them. When it has finished, the black window will
automatically close and you can continue with the next step. If you get a
message that RKill is an infection, do not be concerned. This message is just
a fake warning given by
Win Antispyware Center
when it terminates programs that may potentially remove it. If you run into
these infections warnings that close RKill, a trick is to leave the warning
on the screen and then run RKkill again. By not closing the warning, this
typically will allow you to bypass the malware trying to protect itself so
that RKill can terminate
Win Antispyware Center
. So, please try running RKill until the malware is no longer running. You
will then be able to proceed with the rest of the guide. Do not reboot
your computer after running RKill as the malware programs will start again.
If you continue having problems running RKill, you can download the
other renamed versions of RKill from the RKill
download page. Both of these files are renamed copies of RKill, which
you can try instead. Please note that the download page will open in a new
browser window or tab.
- Now you should download Malwarebytes Anti-Malware, or MBAM, from the following
location and save it to your desktop:
Malwarebytes Anti-Malware Download Link
(Download page will open in a new window)
- Once downloaded, close all programs and Windows on your computer, including
this one.
- Double-click on the icon on your desktop named mbam-setup.exe.
This will start the installation of MBAM onto your computer.
- When the installation begins, keep following the prompts in order to continue
with the installation process. Do not make any changes to default settings
and when the program has finished installing, make sure you leave both the
Update Malwarebytes Anti-Malware and Launch
Malwarebytes Anti-Malware checked. Then click on the Finish
button. If MalwareBytes' prompts you to reboot, please do not do so.
- MBAM will now automatically start and you will see a message stating that
you should update the program before performing a scan. As MBAM will automatically
update itself after the install, you can press the OK button
to close that box and you will now be at the main program as shown below.
- On the Scanner tab, make sure the the Perform
full scan option is selected and then click on the Scan
button to start scanning your computer for
Win Antispyware Center
related files.
- MBAM will now start scanning your computer for malware. This process can
take quite a while, so we suggest you go and do something else and periodically
check on the status of the scan. When MBAM is scanning it will look like the
image below.
- When the scan is finished a message box will appear as shown in the image
below.
You should click on the OK button to close the message box and continue with
the
Win Antispyware Center
removal process.
- You will now be back at the main Scanner screen. At this point you should
click on the Show Results button.
- A screen displaying all the malware that the program found will be shown
as seen in the image below. Please note that the infections found may be different
than what is shown in the image.
You should now click on the Remove Selected button to remove
all the listed malware. MBAM will now delete all of the files and registry
keys and add them to the programs quarantine. When removing the files, MBAM
may require a reboot in order to remove some of them. If it displays a message
stating that it needs to reboot, please allow it to do so. Once your computer
has rebooted, and you are logged in, please continue with the rest of the
steps.
- When MBAM has finished removing the malware, it will open the scan log and
display it in Notepad. Review the log as desired, and then close the Notepad
window.
- You can now exit the MBAM program.
Your computer should now be free of the Win Antispyware Center program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
Associated Win Antispyware Center Files:
c:\Program Files\WinAntispywareCenter\
c:\Program Files\WinAntispywareCenter\av.exe
Associated Win Antispyware Center Windows Registry Information:
HKEY_CURRENT_USER\Software\Classes\secfile
HKEY_CURRENT_USER\Software\Win Antispyware Center
HKEY_CLASSES_ROOT\secfile
HKEY_CURRENT_USER\Software\Classes\.exe\shell\open\command "(Default)" = "C:\Program Files\WinAntispywareCenter\av.exe" /START "%1" %*
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Win Antispyware Center"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "Win Antispyware Center"
This is a self-help guide. Use at your own risk.
BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus, Trojan, Spyware, and Malware Removal Logs forum.
If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.