Vista Antispyware Pro 2013 is part of the
family of name-changing scareware infections. This infection pretends to be an anti-spyware program, but instead hijacks your computer so that you cannot launch your normal programs and displays alerts designed to scare you into thinking you are infected. This infection is spread via hacked web sites that contain malicious code, SPAM email attachments, and Trojans that pretend to be legitimate programs.
Vista Antispyware Pro 2013 screen shot
For more screen shots of this infection click on the image above.
There are a total of 5 images you can view.
When the scareware is installed, it will modify your Windows file associations so that the infection is started every time you attempt to launch a legitimate executable. Once started it will perform a scan of your computer and will state that many of your files are infected. If you try to use the program to remove these infections, though, it will prompt you to first purchase it before it will allow you to do so. As the real infection is Vista Antispyware Pro 2013, please ignore any of its scan results and continue with the rest of this removal guide.
To protect itself, Vista Antispyware Pro 2013 will also terminate any program you attempt to launch. When you try to launch a program it will instead display an alert stating that the file is infected. The text of this message is:
Vista Antispyware Pro 2013 Firewall Alert
Vista Antispyware Pro 2013 has blocked a program from accessing the internet
Internet Explorer is infected with Trojan-BNK.Win32.Keylogger.gen
Private data can be stolen by third parties, including credit card details
As your files are not infected, please ignore this message.
While the scareware is running it will also display numerous fake security alerts that are worded to make you think your computer has a serious security problem or that remote attackers are connected to your computer. Examples of some of these alerts are:
Your computer security is at risk. Spyware, worms and Trojans were detected in the background. Prevent data corruption and credit card information theft. Safeguard your system and perform a free security scan now.
Your system security is in danger. Privacy threats detected. Spyware, keyloggers or Trojans may be working in the background right now. Perform an in-depth scan and removal now, click here.
Just like the scan results, these security warnings and alerts are all fake
and should be ignored.
As you can see, Vista Antispyware Pro 2013 was developed for one reason; to scare you into purchasing the program. With this said, please do not purchase this program , and if you already have, please contact your credit
card company and dispute the charges stating that the program is a computer
infection and a scam. To remove Vista Antispyware Pro 2013 and related malware please use the guide below.
View Vista Antispyware Pro 2013 files.
View Vista Antispyware Pro 2013 Registry Information.
Tools Needed for this fix:
11/04/12 - Initial guide creation.
Automated Removal Instructions for Vista Antispyware Pro 2013 using Malwarebytes Anti-Malware:
- Below are the steps to remove Vista Antispyware Pro 2013. BleepingComputer has always prided itself on its trusted online support. We are excited to recommend Online Virus Repair Inc. for the same trusted support via telephone. If you are having trouble with the below steps or if you would prefer to speak to someone over the phone, you can contact Online Virus Repair at the below number.
Premium Phone Support
Otherwise, as always you can always ask us for further help in the forums.
- Print out these instructions as we may need to close every window that is
open later in the fix.
- Reboot your computer into Safe Mode with Networking. To
do this, turn your computer off and then back on and immediately when you
see anything on the screen, start tapping the F8 key on your
keyboard. Eventually you will be brought to a menu similar to the one below:
Using the arrow keys on your keyboard, select Safe Mode with Networking
and press Enter on your keyboard. If you are having trouble
entering safe mode, then please use the following tutorial: How
to start Windows in Safe Mode
Windows will now boot into safe mode with networking and prompt you to login
as a user. Please login as the same user you were previously logged in with
in the normal Windows mode. Then proceed with the rest of the steps.
- It is possible that the infection you are trying to remove will not allow
you to download files on the infected computer. If this is the case, then
you will need to download the files requested in this guide on another computer
and then transfer them to the infected computer. You can transfer the files
via a CD/DVD, external drive, or USB flash drive.
- Before we can do anything we must first end the processes that belong to
Vista Antispyware Pro 2013
so that it does not interfere with the cleaning procedure. To do this, please
download RKill to your desktop from the following link.
Download Link - (Download page will open in a new tab or browser window.)
When at the download page, click on the Download Now button
labeled Rkill.com. When you are prompted
where to save it, please save it on your desktop.
- Once it is downloaded, double-click on the Rkill.com
icon in order to automatically attempt to stop any processes associated with
Vista Antispyware Pro 2013
and other Rogue programs. Please be patient while the program looks for various
malware programs and ends them. When it has finished, the black window will
automatically close and you can continue with the next step. If you get a
message that RKill is an infection, do not be concerned. This message is just
a fake warning given by
Vista Antispyware Pro 2013
when it terminates programs that may potentially remove it. If you run into
these infections warnings that close RKill, a trick is to leave the warning
on the screen and then run RKill again. By not closing the warning, this typically
will allow you to bypass the malware trying to protect itself so that RKill
Vista Antispyware Pro 2013
. So, please try running RKill until the malware is no longer running. You
will then be able to proceed with the rest of the guide. Do not reboot
your computer after running RKill as the malware programs will start again.
If you continue having problems running RKill, you can download the other
renamed versions of RKill from the RKill
download page. All of these files are renamed copies of RKill, which
you can try instead. Please note that the download page will open in a new
browser window or tab.
- As this infection is known to be bundled with the TDSS/Necurs rootkit infection, you should also run a program that can be used to scan for this infection. Please follow the steps in the following guide:
How to remove Google Redirects or the TDSS, TDL3, or Alureon rootkit using TDSSKiller
If after running TDSSKiller, you are unable to update Malwarebytes' Anti-malware or continue to have Google search result redirects, then you should post a virus removal request using the steps in the following topic rather than continuing with this guide:
If TDSSKiller requires you to reboot, please allow it to do so. After you reboot, reboot back into Safe Mode with Networking again.
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help Topic
- At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any any infections or adware that may be present. Please download Malwarebytes from the following
location and save it to your desktop:
Malwarebytes Anti-Malware Download Link (Download page will open in a new window)
- Once downloaded, close all programs and Windows on your computer, including
- Double-click on the icon on your desktop named mbam-setup.exe.
This will start the installation of MBAM onto your computer.
- When the installation begins, keep following the prompts in order to continue
with the installation process. Do not make any changes to default settings
and when the program has finished installing, make sure you leave Launch
Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.
- MBAM will now start and you will be at the main screen as shown below.
Please click on the Scan Now button to start the scan. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.
- MBAM will now start scanning your computer for malware. This process can
take quite a while, so we suggest you do something else and periodically
check on the status of the scan to see when it is finished.
- When MBAM is finished scanning it will display a screen that displays any malware that it has detected. Please note that the infections found may be different
than what is shown in the image below due to the guide being updated for newer versions of MBAM.
You should now click on the Remove Selected button to remove
all the seleted malware. MBAM will now delete all of the files and registry
keys and add them to the programs quarantine. When removing the files, MBAM
may require a reboot in order to remove some of them. If it displays a message
stating that it needs to reboot, please allow it to do so. Once your computer
has rebooted, and you are logged in, please continue with the rest of the
- You can now exit the MBAM program. If Malwarebytes did not prompt you to reboot your computer, please do so that you are back in normal mode.
- As many rogues and other malware are installed through vulnerabilities found
in out-dated and insecure programs, it is strongly suggested that you use
Secunia PSI to scan for vulnerable programs on your computer. A tutorial on
how to use Secunia PSI to scan for vulnerable programs can be found here:
detect vulnerable and out-dated programs using Secunia Personal Software Inspector
Your computer should now be free of the
Vista Antispyware Pro 2013
program. If your current anti-virus solution let this infection through,
you may want to consider purchasing the
PRO version of Malwarebytes Anti-Malware to protect against these types
of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
View Associated Vista Antispyware Pro 2013 Files
HKEY_CURRENT_USER\Software\Classes\.exe "(Default)" = '<random>'
HKEY_CURRENT_USER\Software\Classes\.exe\shell\open\command "(Default)" = "%LocalAppData%\<random 3 chars>.exe" -a "%1" %*
HKEY_CURRENT_USER\Software\Classes\<random> "(Default)" = 'Application'
HKEY_CURRENT_USER\Software\Classes\<random>\DefaultIcon "(Default)" = '%1'
HKEY_CURRENT_USER\Software\Classes\<random>\shell\open\command "(Default)" = "%LocalAppData%\<random 3 chars>.exe" -a "%1" %*
HKEY_CLASSES_ROOT\.exe\shell\open\command "(Default)" = "%LocalAppData%\<random 3 chars>.exe" -a "%1" %*
HKEY_CLASSES_ROOT\ah\shell\open\command "(Default)" = "%LocalAppData%\<random 3 chars>.exe" -a "%1" %*
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command "(Default)" = ""%LocalAppData%\<random 3 chars>.exe -a "C:\Program Files\Mozilla Firefox\firefox.exe""
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command "(Default)" = ""%LocalAppData%\<random 3 chars>.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode"
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command "(Default)" = ""%LocalAppData%\<random 3 chars>.exe" -a "C:\Program Files\Internet Explorer\iexplore.exe""
File Location Notes:
%LocalAppData% refers to the current users Local settings Application Data folder. By default, this is C:\Documents and Settings\<Current User>\Local Settings\Application Data for Windows 2000/XP. For Windows Vista, Windows 7, and Windows 8 it is C:\Users\<Current User>\AppData\Local.
This is a self-help guide. Use at your own risk.
BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus, Trojan, Spyware, and Malware Removal Logs forum.
If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.