How to remove VirusGuardPlus (Uninstall Instructions)

Posted by Grinler on September 25, 2008 @ 12:45 PM · Views: 1,759

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What this programs does:

VirtualGuardPlus is a rogue anti-spyware program from the same family as VirtualPCGuard. This rogue is installed via the use of deceptive advertisements found when visiting web sites. When visiting these sites, you will see a pop-up that states you are infected and then provides a Yes or No button as to whether or not you want to have an online scan. Regardless of which button you select, you will still be brought to a web page that is pretending to be an online anti-malware scanner, that when finished, declares that you are infected with a variety of security risks and that you should install VirtualGuardPlus to clean your computer. The important thing to remember is that this scanner is an ad and does not actually scan your computer. It is only pretending in order to scare you into downloading the software.

If you decide to download and install VirtualGuardPlus, it will be configured to run automatically when your computer starts. Once running, this program will scan your computer and display a variety of infections that cannot be removed unless you first purchase the software. These infections, though, are legitimate Windows entries and files that should not be removed. They are only showing these to you so that you are scared into purchasing their software.

VirusGuardPlus screen shot
For more screen shots of this infection click on the image above.
There are a total of 5 images you can view.

This guide will walk you through removing the VirtualGuardPlus rogue anti-spyware program and any associated malware that may have been installed with it.

Threat Classification:

• Information on Rogue Programs & Scareware

Advanced information:

View VirusGuardPlus files.
View VirusGuardPlus Registry Information.

Entries for this program found in the Add or Remove Programs control panel:

VirusGuardPlus 2.2.366.12

Tools Needed for this fix:

• Malwarebytes' Anti-Malware

Symptoms that may be in a HijackThis Log:

O2 - BHO: CIEIntegrator Object - {5C3F6257-3E00-45C2-88D5-CB0F3A17BF0E} - C:\Program Files\VirusGuardPlus\Tools\pblock.dll
O2 - BHO: IEFW Object - {6F87F145-DC2D-4766-AF03-3A3B96FFAD98} - C:\Program Files\VirusGuardPlus\Tools\sbiebho.dll
O4 - HKLM\..\Run: [VirusGuardPlus] C:\Program Files\VirusGuardPlus\pgs.exe
O4 - HKLM\..\Run: [ugac] "C:\PROGRA~1\COMMON~1\VIRUSG~1\ugac.exe" -start
O4 - HKLM\..\Run: [BMN] "C:\Program Files\Common Files\VirusGuardPlus\bm.exe" dm=http://virusguardplus.com ad=http://virusguardplus.com sd=http://ykeeper.virusguardplus.com
O4 - HKLM\..\Run: [ptask] C:\Program Files\VirusGuardPlus\ptask.exe
O4 - HKLM\..\RunOnce: [overinstall] "C:\Program Files\VirusGuardPlus\pgs.exe" /empty

Guide Updates:

09/25/08 - Initial guide creation.

Automated Removal Instructions for VirusGuardPlus using Malwarebytes' Anti-Malware:

1. Print out these instructions as we will need to close every window that is open later in the fix.
   
   
2. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:
   
   Malwarebytes' Anti-Malware Download Link
   
   


3. Once downloaded, close all programs and Windows on your computer, including this one.
   
   
4. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.
   
   
5. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.
   
   
6. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.
   
   
   
   
   
   
   
7. On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for VirusGuardPlus related files.
   
   
8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.
   
   
   
   
   
   
   
9. When the scan is finished a message box will appear as shown in the image below.
   
   
   
   
   
   
   You should click on the OK button to close the message box and continue with the VirusGuardPlus removal process.
   
   
10. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
    
    
11. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.
    
    
    
    
    
    
    
    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
    
    
12. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.
    
    
13. You can now exit the MBAM program.
    

Your computer should now be free of the VirusGuardPlus program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

Associated VirusGuardPlus Files:

c:\VirusGuardPlus
c:\VirusGuardPlus\AVQuar
d:\VirusGuardPlus
d:\VirusGuardPlus\AVQuar
c:\Program Files\VirusGuardPlus
c:\Program Files\Common Files\VirusGuardPlus
c:\Program Files\Common Files\VirusGuardPlus\bm.exe
c:\Program Files\Common Files\VirusGuardPlus\ugac.exe
c:\Program Files\VirusGuardPlus\Activate.exe
c:\Program Files\VirusGuardPlus\al.dat
c:\Program Files\VirusGuardPlus\dhlp.dll
c:\Program Files\VirusGuardPlus\FWSettings.bin
c:\Program Files\VirusGuardPlus\history.db
c:\Program Files\VirusGuardPlus\main.log
c:\Program Files\VirusGuardPlus\pgs.exe
c:\Program Files\VirusGuardPlus\ptask.exe
c:\Program Files\VirusGuardPlus\reload.exe
c:\Program Files\VirusGuardPlus\ResErrors.log
c:\Program Files\VirusGuardPlus\scnkrnl.dll
c:\Program Files\VirusGuardPlus\settings.ini
c:\Program Files\VirusGuardPlus\sqlite3.dll
c:\Program Files\VirusGuardPlus\unins000.dat
c:\Program Files\VirusGuardPlus\unins000.exe
c:\Program Files\VirusGuardPlus\Config
c:\Program Files\VirusGuardPlus\Config\pgs.xml
c:\Program Files\VirusGuardPlus\Dat
c:\Program Files\VirusGuardPlus\Dat\Activate.dat
c:\Program Files\VirusGuardPlus\Dat\BkSites.dat
c:\Program Files\VirusGuardPlus\Dat\bnlink.dat
c:\Program Files\VirusGuardPlus\Dat\cd.dat
c:\Program Files\VirusGuardPlus\Dat\incmp.dat
c:\Program Files\VirusGuardPlus\Dat\index.dat
c:\Program Files\VirusGuardPlus\Dat\pv.dat
c:\Program Files\VirusGuardPlus\Engines
c:\Program Files\VirusGuardPlus\Engines\AWBase
c:\Program Files\VirusGuardPlus\Engines\AWBase\vbpv.dat
c:\Program Files\VirusGuardPlus\Engines\AWBase\database
c:\Program Files\VirusGuardPlus\Engines\AWBase\database\enemies.dat
c:\Program Files\VirusGuardPlus\Engines\PGBase\vbpv.dat
c:\Program Files\VirusGuardPlus\Engines\PGBase
c:\Program Files\VirusGuardPlus\Engines\plugins
c:\Program Files\VirusGuardPlus\Engines\plugins\BORLNDMM.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\SCANADWR.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\SCANBCDR.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\SCANDLDR.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\SCANDOS1.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\SCANEMUL.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\SCANFUNC.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\SCANKRNL.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\SCANMCR1.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\SCANOTHR.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\SCANSCR.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\SCANTOOL.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\SCANTROJ.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\SCANWIN1.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\UNACPU.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\UNADBX.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\unamscan.dll
c:\Program Files\VirusGuardPlus\Engines\plugins\UNMIME.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\UNPACK.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\UNPACKS.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\UNPACKS2.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\UNPEPACK.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\vbpv.dat
c:\Program Files\VirusGuardPlus\Engines\plugins\UpDate
c:\Program Files\VirusGuardPlus\Engines\plugins\UpDate\UA27601.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\UpDate\UA27602.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\UpDate\UA27603.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\UpDate\UA27604.DLL
c:\Program Files\VirusGuardPlus\Engines\plugins\UpDate\UADAILY.DLL
c:\Program Files\VirusGuardPlus\Graphics
c:\Program Files\VirusGuardPlus\Graphics\cross.gif
c:\Program Files\VirusGuardPlus\Graphics\ga6p.gif
c:\Program Files\VirusGuardPlus\Graphics\kb.url
c:\Program Files\VirusGuardPlus\Graphics\main.ico
c:\Program Files\VirusGuardPlus\Graphics\mini.ico
c:\Program Files\VirusGuardPlus\Graphics\Online.url
c:\Program Files\VirusGuardPlus\Graphics\support.ico
c:\Program Files\VirusGuardPlus\Graphics\Support.url
c:\Program Files\VirusGuardPlus\Graphics\uninstall.ico
c:\Program Files\VirusGuardPlus\LA
c:\Program Files\VirusGuardPlus\LA\lapv.dat
c:\Program Files\VirusGuardPlus\LA\License.rtf
c:\Program Files\VirusGuardPlus\Tools
c:\Program Files\VirusGuardPlus\Tools\pblock.dll
c:\Program Files\VirusGuardPlus\Tools\sbiebho.dll
c:\Program Files\VirusGuardPlus\Up
c:\Program Files\VirusGuardPlus\Up\ASupdater.dat
c:\Program Files\VirusGuardPlus\Up\gup.exe
c:\Program Files\VirusGuardPlus\Up\PGupdater.dat
c:\Program Files\VirusGuardPlus\Up\UBupdater.dat
c:\Program Files\VirusGuardPlus\Up\up.dat
c:\Program Files\VirusGuardPlus\Up\updater.dat
c:\WINDOWS\system32\atl71.dll
c:\WINDOWS\system32\capicom.dll
c:\WINDOWS\system32\mfc71.dll
c:\WINDOWS\system32\msvcp71.dll
c:\WINDOWS\system32\msxml3a.dll
c:\WINDOWS\system32\drivers\dhlp.sys
c:\Documents and Settings\All Users\Application Data\SalesMon
c:\Documents and Settings\All Users\Application Data\SalesMon\Data
c:\Documents and Settings\All Users\Desktop\VirusGuardPlus.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\VirusGuardPlus
c:\Documents and Settings\All Users\Start Menu\Programs\VirusGuardPlus\Contact Customer Support.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\VirusGuardPlus\Uninstall VirusGuardPlus.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\VirusGuardPlus\VirusGuardPlus.lnk
%UserProfile%\Application Data\VirusGuardPlus
%UserProfile%\Application Data\VirusGuardPlus\Logs
%UserProfile%\Application Data\VirusGuardPlus\Logs\threats.log

Associated VirusGuardPlus Windows Registry Information:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5C3F6257-3E00-45C2-88D5-CB0F3A17BF0E}
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6F87F145-DC2D-4766-AF03-3A3B96FFAD98}
HKEY_CURRENT_USER\Software\Opera Software
HKEY_CURRENT_USER\Software\VirusGuardPlus
HKEY_CLASSES_ROOT\AppID\{EA7522F6-87CF-411e-8A55-19EE4344B676}
HKEY_CLASSES_ROOT\AppID\pblock.DLL
HKEY_CLASSES_ROOT\CLSID\{079AA557-4A18-424A-8EEE-E39F0A8D41B9}\TypeLib
HKEY_CLASSES_ROOT\CLSID\{3124C396-FB13-4836-A6AD-1317F1713688}\TypeLib
HKEY_CLASSES_ROOT\CLSID\{3D813DFE-6C91-4A4E-8F41-04346A841D9C}\TypeLib
HKEY_CLASSES_ROOT\CLSID\{3E784A01-F3AE-4DC0-9354-9526B9370EBA}\TypeLib
HKEY_CLASSES_ROOT\CLSID\{4DD441AD-526D-4A77-9F1B-9841ED802FB0}\TypeLib
HKEY_CLASSES_ROOT\CLSID\{5C3F6257-3E00-45c2-88D5-CB0F3A17BF0E}
HKEY_CLASSES_ROOT\CLSID\{6F87F145-DC2D-4766-AF03-3A3B96FFAD98}
HKEY_CLASSES_ROOT\Interface\{2933BF96-7B36-11D2-B20E-00C04F983E60}
HKEY_CLASSES_ROOT\Interface\{2B8DE2FE-8D2D-11d1-B2FC-00C04FD915A9}
HKEY_CLASSES_ROOT\Interface\{3EFAA428-272F-11D2-836F-0000F87A7782}
HKEY_CLASSES_ROOT\Interface\{3EFAA429-272F-11D2-836F-0000F87A7782}
HKEY_CLASSES_ROOT\Interface\{C90352F7-643C-4FBC-BB23-E996EB2D51FD}
HKEY_CLASSES_ROOT\PopupBlocker.IEGPB
HKEY_CLASSES_ROOT\PopupBlocker.IEGPB.1
HKEY_CLASSES_ROOT\SBIEBHO.IEFW
HKEY_CLASSES_ROOT\SBIEBHO.IEFW.2
HKEY_CLASSES_ROOT\TypeLib\{D761645B-6B20-4698-AEE8-729981152A82}
HKEY_CLASSES_ROOT\TypeLib\{EA7522F6-87CF-411E-8A55-19EE4344B676}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C3F6257-3E00-45C2-88D5-CB0F3A17BF0E}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6F87F145-DC2D-4766-AF03-3A3B96FFAD98}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\UAVUN_is1
HKEY_LOCAL_MACHINE\SOFTWARE\Products
HKEY_LOCAL_MACHINE\SOFTWARE\ugac
HKEY_LOCAL_MACHINE\SOFTWARE\VirusGuardPlus
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\dhlp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\dhlp
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform "UGA6P11 2.2.366.12"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "BMN"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "ugac"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "VirusGuardPlus"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce "overinstall"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls "C:\WINDOWS\system32\atl71.dll"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls "C:\WINDOWS\system32\capicom.dll"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls "C:\WINDOWS\system32\mfc71.dll"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls "C:\WINDOWS\system32\msvcp71.dll"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls "C:\WINDOWS\system32\msxml3.dll"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls "C:\WINDOWS\system32\msxml3a.dll"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls "C:\WINDOWS\system32\msxml3r.dll"