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Remove Virus Protector (Uninstall Guide)

By on February 19, 2010 @ 07:32 PM | Last Updated: February 20, 2010 | Read 72,095 times.
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Virus Protector is a rogue anti-spyware program that is promoted through malware. When the malware installs Virus Protector it will also create hundreds of harmless files with random file names throughout your computer. These files will then be detected as infections when Virus Protector scans your computer. If you try to remove them, though, the program will state that you must first purchase it before it will allow you to do so. This is a scam as the files are created by the rogue in the first place and are harmless to your system. Therefore, do no purchase this program for any of the reasons it may give.

 

Virus Protector screen shot
Virus Protector screen shot
For more screen shots of this infection click on the image above.
There are a total of 5 images you can view.

 

While Virus Protector is running you will also see a constant display of security warnings and alerts appear on your screen. These alerts will state that your computer is under attack, infections have been found, or that your personal data is at risk. Examples of the alerts you will see include:

Process Blocked!
Harmful memory infection was detected.
Process any.exe was terminate

Internet Attack Detected
Type: Land Attack
Risk: Medium

Spyware Alert!
Your computer is infected with spyware. It could damage your critical files or expose your private data on the Internet. Click here to register your copy of Virus Protector and remove spyware threats from your PC.

Just like the fake scan results, these security alerts are fake as well and should be ignored.

As you can see, Virus Protector was created for one purpose; to scam you out of your money by making you think you are infected. It goes without saying that you should definitely not purchase this program, and if you already have, please contact your credit card company to dispute the charges. To remove this infection and any related malware, please use the removal guide below.

 

Threat Classification:

 

Advanced information:

View Virus Protector files.
View Virus Protector Registry Information.

 

Tools Needed for this fix:

 

Symptoms that may be in a HijackThis Log:

O4 - HKCU\..\Run: [Virus Protector] <Path to rogue>\<random>.exe
O20 - AppInit_DLLs: <random>.dll

 

Guide Updates:

02/19/10 - Initial guide creation.
02/20/10 - Updated removal instructions.

 


Automated Removal Instructions for Virus Protector using Malwarebytes Anti-Malware:

 

  1. Print out these instructions as we will need to close every window that is open later in the fix.

  2. Reboot your computer into Safe Mode with Networking. To do this, turn your computer off and then back on and immediately when you see anything on the screen, start tapping the F8 key on your keyboard. Eventually you will be brought to a menu similar to the one below:


    MalwareBytes Anti-Malware Screen

    Using the arrow keys on your keyboard, select Safe Mode with Networking and press Enter on your keyboard. If you are having trouble entering safe mode, then please use the following tutorial: How to start Windows in Safe Mode

    Windows will now boot into safe mode with networking and prompt you to login as a user. Please login as the same user you were previously logged in with in the normal Windows mode. Then proceed with the rest of the steps.

  3. Download Malwarebytes Anti-Malware, or MBAM, from the following location and save it to your desktop:

    http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe - Malwarebytes Anti-Malware Download Link (Download page will open in a new window)

  4. Once downloaded, close all programs and Windows on your computer, including this one.

  5. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.

  6. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware checked. Then click on the Finish button.

  7. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.


    MalwareBytes Anti-Malware Screen

  8. On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for Virus Protector related files.

  9. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.


    MalwareBytes Anti-Malware Scanning Screen

  10. When the scan is finished a message box will appear as shown in the image below.


    MalwareBytes Anti-Malware Scan Finished Screen

    You should click on the OK button to close the message box and continue with the Virus Protector removal process.

  11. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

  12. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.


    MalwareBytes Scan Results


    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

  13. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

  14. You can now exit the MBAM program.

  15. As many rogues and other malware are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:

    How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector

Your computer should now be free of the Virus Protector program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

 


 

Associated Virus Protector Files:

c:\Documents and Settings\Bleeping\Application Data\<random>.exe
c:\Documents and Settings\Bleeping\Application Data\<random>.dll
c:\Documents and Settings\Bleeping\Local Settings\Temp\<random>.exe
c:\Documents and Settings\Bleeping\Local Settings\Temp\<random>.dll
c:\Program Files\Internet Explorer\<random>.exe
c:\Program Files\Internet Explorer\<random>.dll
c:\WINDOWS\<random>.exe
c:\WINDOWS\<random>.dll
c:\WINDOWS\system32\<random>.exe
c:\WINDOWS\system32\<random>.dll
c:\WINDOWS\system32\drivers\<random>.exe
c:\WINDOWS\system32\drivers\<random>.dll

 

Associated Virus Protector Windows Registry Information:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Virus Protector"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows "LoadAppInit_DLLs" = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows "AppInit_DLLs" = "<random>.dll"

 


 

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus, Trojan, Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.


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