How to remove Ultra Antivirus 2009 (Uninstall Instructions)

Posted by Grinler on November 5, 2008 @ 08:47 PM · Views: 8,638

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What this programs does:

Ultra Antivirus 2009 is an exact clone of the rogue anti-spyware program named Micro Antivirus 2009. In fact, they are so similar that the programmers forgot to remove references to MicroAV in the programs various screens and pop-ups as shown in the images below. Ultra Antivirus is advertised via Trojans that display fake security alerts and messages on your computer stating that it is infected. These Trojans will then download and install Ultra Antivirus 2009 on to your computer. Once installed, it will be configured to start automatically when Windows starts. Once started, it will scan your computer and list a variety of malware that cannot be removed unless you first purchase the program.

The main goal of all rogue programs, including Ultra Antivirus, is to coerce you into purchasing their software. To do this, Ultra Antivirus will list a variety of infections on your computer when it performs a scan. These infections are either fake or are the actual Trojans that installed it in the first place. While running, the program will also display fake security alerts stating that your under attack and that you should purchase Ultra Antivirus 2009 in order to protect your computer. All of these methods are just an attempt to scare you into thinking you are infected and that you should purchase Ultra Antivirus.

Ultra Antivirus 2009
For more screen shots of this infection click on the image above.
There are a total of 4 images you can view.

The following guide will walk you through removing Ultra Antivirus 2009 and any associated malware that may have been installed with it.

Threat Classification:

• Information on Rogue Programs & Scareware

Advanced information:

View Ultra Antivirus 2009 files.
View Ultra Antivirus 2009 Registry Information.

Entries for this program found in the Add or Remove Programs control panel:

UltraAV

Tools Needed for this fix:

• Malwarebytes' Anti-Malware

Symptoms that may be in a HijackThis Log:

O4 - HKLM\..\Run: [ANTIVIRUS] C:\Program Files\UltraAV\UltraAV.exe
O4 - HKCU\..\Run: [ANTIVIRUS] C:\Program Files\UltraAV\UltraAV.exe

Guide Updates:

11/05/08 - Initial guide creation.

Automated Removal Instructions for Ultra Antivirus 2009 using Malwarebytes' Anti-Malware:

1. Print out these instructions as we will need to close every window that is open later in the fix.
   
   
2. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:
   
   Malwarebytes' Anti-Malware Download Link
   
   


3. Once downloaded, close all programs and Windows on your computer, including this one.
   
   
4. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.
   
   
5. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.
   
   
6. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.
   
   
   
   
   
   
   
7. On the Scanner tab, make sure the the Perform quick scan option is selected and then click on the Scan button to start scanning your computer for Ultra Antivirus 2009 related files.
   
   
8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.
   
   
   
   
   
   
   
9. When the scan is finished a message box will appear as shown in the image below.
   
   
   
   
   
   
   You should click on the OK button to close the message box and continue with the UltraAV removal process.
   
   
10. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
    
    
11. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.
    
    
    
    
    
    
    
    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
    
    
12. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.
    
    
13. You can now exit the MBAM program.
    

Your computer should now be free of the UltraAV program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Posting A Hijackthis Log

Associated Ultra Antivirus 2009 Files:

c:\Program Files\UltraAV
c:\Program Files\UltraAV\UltraAV.cpl
c:\Program Files\UltraAV\UltraAV.exe
c:\Program Files\UltraAV\UltraAV.ooo
c:\Program Files\UltraAV\UltraAV0.dat
c:\Program Files\UltraAV\UltraAV1.dat
c:\Program Files\UltraAV\Uninstall.exe
c:\Documents and Settings\Bleeping\Desktop\Ultra Antivirus 2009.lnk

Associated Ultra Antivirus 2009 Windows Registry Information:

HKEY_CLASSES_ROOT\.key
HKEY_CURRENT_USER\Software\UltraAV
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\UltraAV
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "ANTIVIRUS"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "ANTIVIRUS"