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Remove TrustWarrior (Uninstall Guide)

By on September 17, 2009 @ 06:10 PM | Read 11,754 times.
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TrustWarrior is a new rogue from the Wini-family of rogue anti-spyware programs. This rogue is installed through the use of Trojans that automatically install it on to your computer without your permission. When the program is installed it will also create hundreds of harmless files on your computer with random names that are used to impersonate malware on your computer. TrustWarrior will then be configured to start automatically on your computer when you log into Windows. Once running, TrustWarrior will scan your computer and state that there are numerous infections present, but will not remove any of them until you purchase the program. These infections, though, are the files that were created when TrustWarrior was installed and are completely harmless. These files are only being shown to scare you into thinking that there are actual infection files present on your computer.

 

TrustWarrior screen shot
TrustWarrior screen shot
For more screen shots of this infection click on the image above.
There are a total of 6 images you can view.

 

When the program is installed it will install a Trojan that is automatically started on your computer. This Trojan will display fake security alerts and windows on your computer that display warnings about infections or attacks on your computer. These warnings, though, are all false and are only being shown to further scare you into thinking that there is a security issue with your computer. An example of a window it opens is a fake Windows Security Center. This window looks exactly like the legitimate Security Center, but instead promotes the TrustWarrior program and suggests that you purchase it.

As you can see, the sole purpose of this program is to scam you out of your money. If you encounter TrustWarrior on your computer please do not purchase it. Instead use the guide below to remove it and its related Trojans for free.

 

Threat Classification:

 

Advanced information:

View TrustWarrior files.
View TrustWarrior Registry Information.

 

Entries for this program found in the Uninstall Programs control panel:

TrustWarrior

 

Tools Needed for this fix:

 

Symptoms that may be in a HijackThis Log:

O4 - HKCU\..\Run: [xinoprpc.exe] C:\WINDOWS\system32\xinoprpc.exe
O4 - HKCU\..\Run: [TrustWarrior] C:\Program Files\TrustWarrior Software\TrustWarrior\TrustWarrior.exe -min
O23 - Service: TrustWarrior Security Service (TrustWarriorSvc) - Unknown owner - C:\Program Files\TrustWarrior Software\TrustWarrior\TrustWarriorSvc.exe (file missing)

 

Guide Updates:

09/17/09 - Initial guide creation.

 


Automated Removal Instructions for TrustWarrior using Malwarebytes Anti-Malware:

 

  1. Print out these instructions as we will need to close every window that is open later in the fix.

  2. Download Malwarebytes Anti-Malware, or MBAM, from the following location and save it to your desktop:

    Malwarebytes Anti-Malware Download Link (Download page will open in a new window)


  3. Once downloaded, close all programs and Windows on your computer, including this one.

  4. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.

  5. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware checked. Then click on the Finish button.

  6. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.


    MalwareBytes Anti-Malware Screen

  7. On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for TrustWarrior related files.

  8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.


    MalwareBytes Anti-Malware Scanning Screen

  9. When the scan is finished a message box will appear as shown in the image below.


    MalwareBytes Anti-Malware Scan Finished Screen

    You should click on the OK button to close the message box and continue with the TrustWarrior removal process.

  10. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

  11. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.


    MalwareBytes Scan Results


    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

  12. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

  13. You can now exit the MBAM program.

Your computer should now be free of the TrustWarrior program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

 


 

Associated TrustWarrior Files:

c:\Program Files\TrustWarrior Software
c:\Program Files\TrustWarrior Software\TrustWarrior
c:\Program Files\TrustWarrior Software\TrustWarrior\TrustWarrior.exe
c:\Program Files\TrustWarrior Software\TrustWarrior\uninstall.exe
c:\WINDOWS\1074hazktool7905.bin
c:\WINDOWS\10a89acz5oor1785.cpl
c:\WINDOWS\10z58s9ambo54d0.exe
c:\WINDOWS\system32\52d39tea522z.cpl
c:\WINDOWS\system32\52z6ba5kdoor21529.dll
c:\WINDOWS\system32\5309zddwar5515.cpl
c:\Documents and Settings\All Users\Desktop\TrustWarrior.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\TrustWarrior
c:\Documents and Settings\All Users\Start Menu\Programs\TrustWarrior\1 TrustWarrior.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\TrustWarrior\2 Homepage.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\TrustWarrior\3 Uninstall.lnk
%Temp%\Local Settings\Temp\xinoprpc.exe

File Location Notes:

%Temp% refers to the Windows Temp folder. By default, this is C:\Windows\Temp for Windows 95/98/ME, C:\DOCUMENTS AND SETTINGS\<Current User>\LOCAL SETTINGS\Temp for Windows 2000/XP, and C:\Users\<Current User>\AppData\Local\Temp in Windows Vista, Windows 7, and Windows 8.

 

Associated TrustWarrior Windows Registry Information:

HKEY_CURRENT_USER\Software\TrustWarrior
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TrustWarrior
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch
HKEY_LOCAL_MACHINE\SOFTWARE\TrustWarrior
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TRUSTWARRIORSVC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrustWarriorSvc
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "TrustWarrior"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "xinoprpc.exe"

 


 

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus, Trojan, Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.


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