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Titan Antivirus 2013 Removal Guide

By on August 30, 2013 @ 10:24 AM | Read 19,319 times.
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Titan Antivirus 2013 is a computer infection from the Rogue.PCDefPlus family of rogue anti-spyware programs. When installed, Titan Antivirus 2013 displays false scan results, fake security warnings, and terminates legitimate applications when you attempt to run them. This scareware is promoted through Trojans that pretend to be programs necessary to view online videos. You can also become infected by this software when visiting web sites that have been hacked with exploit kits that attempt to install this infection on your computer without your knowledge.

 

Titan Antivirus 2013 screen shot
Titan Antivirus 2013 screen shot
For more screen shots of this infection click on the image above.
There are a total of 4 images you can view.

 

When installed, Titan Antivirus 2013 will be configured to start every time you try to launch a program on your computer. Once started it will begin a fake scan of your computer and then state that there are numerous infection present. If you attempt to remove them using the program it will state that you first need to purchase the program before being allowed to do so. As the scan results are all fake and the files it detects are legitimate, please ignore anything this program displays.

When you try to run a program on your computer, Titan Antivirus 2013 will terminate it and state that the program is infected. It does this by modifying the .EXE extension in your Windows Registry. This modification starts the Titan Antivirus 2013 infection instead of the application you intended to run. It does this to protect itself from being removed by legitimate security programs and to trick you into thinking your programs are infected. When Titan Antivirus 2013 terminates a program it will display the following message:

Titan Antivirus 2013 Firewall Alert
An application cmd.exe is infected with Trojan-Downloader.JS.Agent.ftu. Private data can be stolen by third parties, including credit card details and passwords.

When you see these messages, please do not be concerned as your applications are not infected.

While this is infection is running it will also display fake security alerts that are designed to scare you into thinking your computer is severely infected. Some of the alerts you may see are:

Security Alert
Unknown program is scanning your system registry right now! Identity the theft detected.

Security Alert
Vulnerabilities Found
Background scan for security breaches has been finished. Serious problems have been detected. Safeguard your system against exploits, malware and viruses right now by activating Proactive Defence.

Just like the scan results, these security alerts are fake and should be ignored.

As you can see, this computer infection was made solely to scare you into thinking your computer is infected so that you will then purchase the program. With this said, please do not purchase this program , and if you already have, please contact your credit card company and dispute the charges stating that the program is a computer infection and a scam. To remove Titan Antivirus 2013 and related malware please use the guide below.

 

Threat Classification:

 

Advanced information:

View Titan Antivirus 2013 files.
View Titan Antivirus 2013 Registry Information.

 

Tools Needed for this fix:

 

Symptoms that may be in a HijackThis Log:

O4 - HKCU\..\Run: [idefsvc] %CommonAppData%\ifdstore\<random>.exe /min

 

Guide Updates:

08/30/13 - Initial guide creation.

 


Automated Removal Instructions for Titan Antivirus 2013 using Malwarebytes Anti-Malware:

 

  1. Print out these instructions as we will need to close every window that is open later in the fix.

  2. Reboot your computer into Safe Mode with Networking. To do this, turn your computer off and then back on and immediately when you see anything on the screen, start tapping the F8 key on your keyboard. Eventually you will be brought to a menu similar to the one below:


    MalwareBytes Anti-Malware Screen

    Using the arrow keys on your keyboard, select Safe Mode with Networking and press Enter on your keyboard. If you are having trouble entering safe mode, then please use the following tutorial: How to start Windows in Safe Mode

    Windows will now boot into safe mode with networking and prompt you to login as a user. Please login as the same user you were previously logged in with in the normal Windows mode. Then proceed with the rest of the steps.

  3. Now we must first end the processes that belong to Titan Antivirus 2013 and clean up some Registry settings so they do not interfere with the cleaning procedure. To do this, please download RKill to your desktop from the following link.

    RKill Download Link - (Download page will open in a new tab or browser window.)

    When at the download page, scroll down and click on the click on the link labeled Rkill.com download link. When you are prompted where to save it, please save it on your desktop.

  4. Once it is downloaded, double-click on the Rkill.com icon in order to automatically attempt to stop any processes associated with Titan Antivirus 2013 and other Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that RKill is an infection, do not be concerned. This message is just a fake warning given by Titan Antivirus 2013 when it terminates programs that may potentially remove it. If you run into these infections warnings that close RKill, a trick is to leave the warning on the screen and then run RKill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate Titan Antivirus 2013 . So, please try running RKill until the malware is no longer running. You will then be able to proceed with the rest of the guide. If you continue having problems running RKill, you can download the other renamed versions of RKill from the rkill download page. All of the files are renamed copies of RKill, which you can try instead. Please note that the download page will open in a new browser window or tab.

    Do not reboot your computer after running RKill as the malware programs will start again.

  5. Download Malwarebytes Anti-Malware, or MBAM, from the following location and save it to your desktop:

    Malwarebytes Anti-Malware Download Link (Download page will open in a new window)

  6. Once downloaded, close all programs and Windows on your computer, including this one.

  7. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.

  8. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware checked. Then click on the Finish button.

  9. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.


    MalwareBytes Anti-Malware Screen

  10. On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for Titan Antivirus 2013 related files.

  11. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.


    MalwareBytes Anti-Malware Scanning Screen

  12. When the scan is finished a message box will appear as shown in the image below.


    MalwareBytes Anti-Malware Scan Finished Screen

    You should click on the OK button to close the message box and continue with the Titan Antivirus 2013 removal process.

  13. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

  14. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.


    MalwareBytes Scan Results


    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

  15. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

  16. You can now exit the MBAM program.

  17. As many rogues and other malware are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:

    How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector

Your computer should now be free of the Titan Antivirus 2013 program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

 


 

Associated Titan Antivirus 2013 Files:

%CommonAppData%\ifdstore\
%CommonAppData%\ifdstore\app.ico
%CommonAppData%\ifdstore\cache.bin
%CommonAppData%\ifdstore\idfdata.bin
%CommonAppData%\ifdstore\<random>.exe
%CommonAppData%\ifdstore\support.ico
%CommonAppData%\ifdstore\uninst.ico
%CommonStartMenu%\Programs\Titan Antivirus 2013\
%CommonStartMenu%\Programs\Titan Antivirus 2013\Titan Antivirus 2013 Help and Support.lnk
%CommonStartMenu%\Programs\Titan Antivirus 2013\Titan Antivirus 2013.lnk
%CommonStartMenu%\Programs\Titan Antivirus 2013\Remove Titan Antivirus 2013.lnk
%Desktop%\Titan Antivirus 2013.lnk

File Location Notes:

%Desktop% means that the file is located directly on your desktop. This is C:\DOCUMENTS AND SETTINGS\<Current User>\Desktop\ for Windows 2000/XP, and C:\Users\<Current User>\Desktop\ for Windows Vista, Windows 7, and Windows 8.

%CommonAppData% refers to the Application Data folder for the All Users Profile. By default, this is C:\Documents and Settings\All Users\Application Data for Windows 2000/XP and C:\ProgramData\ in Windows Vista, Windows 7, and Windows 8.

%CommonStartMenu% refers to the Windows Start Menu for All Users. Any programs or files located in the All Users Start menu will appear in the Start Menu for all user accounts on the computer. For Windows XP, Vista, NT, 2000 and 2003 it refers to C:\Documents and Settings\All Users\Start Menu\, and for Windows Vista, Windows 7, and Windows 8 it is C:\ProgramData\Microsoft\Windows\Start Menu\.

%CommonAppData% refers to the Application Data folder in the All Users profile. For Windows XP, Vista, NT, 2000 and 2003 it refers to C:\Documents and Settings\All Users\Application Data\, and for Windows Vista, Windows 7, and Windows 8 it is C:\ProgramData.

 

Associated Titan Antivirus 2013 Windows Registry Information:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ifdstore
HKEY_CURRENT_USER\Software\Classes\.exe "(Default)" = "4g"
HKEY_CURRENT_USER\Software\Classes\.exe\shell\open\command "(Default)" = ""%CommonAppData%\ifdstore\<random>.exe" /ex "%1" %*"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "idefsvc" = "%CommonAppData%\ifdstore\<random>.exe /min"

 


 

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus, Trojan, Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.


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