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How to remove System Guard 2009 (Uninstall Instructions)

By on January 25, 2009 @ 04:27 PM | Read 45,391 times.
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System Guard 2009 is a rogue anti-spyware program from the same family as Antivirus 2009 and Spyware Guard 2009. This program is advertised through the use of Trojans and misleading advertisements on web sites. When System Guard 2009 is promoted via web sites it is done so using pop-ups stating that your computer has infections. It will then redirect you to a page hosting an advertisement that pretends to be an online anti-malware scanner. When the advertisement has finished it will say that your computer is infected and that you should download and install System Guard 2009. It is important to note that these online scanners are simply advertisements and have absolutely no way of knowing what may be running on your computer. On the other hand, if you see System Guard 2009 being advertised on your desktop in the guise of fake Windows Security Center alerts, then you are probably infected with a Trojan that is advertising this software.

When When System Guard 2009 is installed it will be configured to start automatically when your boot your computer. The installation program will also create a variety of files on your computer that will be detected as malware when the System Guard scans your computer. These files, though, are all harmless and are not valid Windows programs so cannot harm your computer. Once System Guard 2009 is started it will automatically scan your computer and list numerous infections on your computer that cannot be removed unless you first purchase the software. Some of the files that it states are infections are:

c:\WINDOWS\reged.exe is detected as Trojan-Downloader.Win32.Banload
c:\WINDOWS\spoolsystem.exe is detected as Trojan-Downloader.Win32.Banload
c:\WINDOWS\sys.com is detected as Backdoor.Agobot.gen
c:\WINDOWS\syscert.exe is detected as Virus.JS.Fortnight
c:\WINDOWS\sysexplorer.exe is detected as Email-Flooder.Win32.FriendsGreeting
c:\WINDOWS\vmreg.dll is detected as Email-Worm.Win32.Eyeveq.q

These files, though, are actually the files that were created by System Guard's installer in the first place and are harmless. They are only being shown to scare you into thinking you are infected and thus you purchase the software. When the program is started you will also see a fake Windows Security Center appear stating that Windows recommends that you purchase System Guard 2009. This recommendation should be ignored. Instead, please follow the steps in the removal guide below in order to remove SystemGuard for free.

 

System Guard 2009 Screen shot
System Guard 2009 Screen shot
For more screen shots of this infection click on the image above.
There are a total of 9 images you can view.

 

This guide will walk you through removing the System Guard 2009 program and its associated malware for free.

 

Threat Classification:

 

Advanced information:

View System Guard 2009 files.
View System Guard 2009 Registry Information.

 

Entries for this program found in the Uninstall Programs control panel:

System Guard 2009

 

Tools Needed for this fix:

 

Symptoms that may be in a HijackThis Log:

O4 - HKLM\..\Run: [systemguard] C:\Program Files\System Guard 2009\systemguard.exe
O21 - SSODL: ieModule - {77C96E10-FDA7-4AA7-B318-0631C0D27DBB} - C:\Documents and Settings\All Users\Application Data\Microsoft\Network\DLLs\ieModule.dll
O21 - SSODL: InternetConnection - {AB6DAA8C-F726-4FDD-8B06-9537C5878612} - C:\Documents and Settings\All Users\Application Data\Microsoft\Network\DLLs\eewhptdpyl.dll

 

Article Updates:

01/25/09 - Initial guide creation.

 


Automated Removal Instructions for System Guard 2009 using Malwarebytes Anti-Malware:

  1. Below are the steps to remove System Guard 2009. BleepingComputer has always prided itself on its trusted online support. We are excited to recommend Online Virus Repair Inc. for the same trusted support via telephone. If you are having trouble with the below steps or if you would prefer to speak to someone over the phone, you can contact Online Virus Repair at the below number.

    Premium Phone Support
    866-639-1368
    Otherwise, as always you can always ask us for further help in the forums.

  2. Print out these instructions as we will need to close every window that is open later in the fix.

  3. At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any any infections or adware that may be present. Please download Malwarebytes from the following location and save it to your desktop:

    Malwarebytes Anti-Malware Download Link (Download page will open in a new window)

  4. Once downloaded, close all programs and Windows on your computer, including this one.

  5. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.

  6. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave Launch Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.

  7. MBAM will now start and you will be at the main screen as shown below.



    Malwarebytes Anti-Malware


    Please click on the Scan Now button to start the scan. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.

  8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.



    Malwarebytes Anti-Malware


  9. When MBAM is finished scanning it will display a screen that displays any malware that it has detected. Please note that the infections found may be different than what is shown in the image below due to the guide being updated for newer versions of MBAM.


    MalwareBytes Scan Results


    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

  10. You can now exit the MBAM program.

Your computer should now be free of the System Guard 2009 program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

 


View Associated System Guard 2009 Files

c:\Program Files\System Guard 2009
c:\Program Files\System Guard 2009\conf.cfg
c:\Program Files\System Guard 2009\mbase.vdb
c:\Program Files\System Guard 2009\quarantine.vdb
c:\Program Files\System Guard 2009\queue.vdb
c:\Program Files\System Guard 2009\systemguard.exe
c:\Program Files\System Guard 2009\uninstall.exe
c:\Program Files\System Guard 2009\vbase.vdb
c:\Program Files\System Guard 2009\quarantine
c:\WINDOWS\reged.exe
c:\WINDOWS\spoolsystem.exe
c:\WINDOWS\sys.com
c:\WINDOWS\syscert.exe
c:\WINDOWS\sysexplorer.exe
c:\WINDOWS\vmreg.dll
c:\WINDOWS\system32\winscenter.exe
c:\Documents and Settings\Bleeping\Desktop\System Guard 2009.lnk
c:\Documents and Settings\Bleeping\Start Menu\Programs\System Guard 2009
c:\Documents and Settings\Bleeping\Start Menu\Programs\System Guard 2009\System Guard 2009.lnk
c:\Documents and Settings\Bleeping\Start Menu\Programs\System Guard 2009\Uninstall.lnk
c:\Documents and Settings\All Users\Application Data\winlogon.exe
c:\Documents and Settings\All Users\Application Data\Microsoft\Network\svchost.exe
c:\Documents and Settings\All Users\Application Data\Microsoft\Network\track.sys
c:\Documents and Settings\All Users\Application Data\Microsoft\Network\DLLs
c:\Documents and Settings\All Users\Application Data\Microsoft\Network\DLLs\c.cgm
c:\Documents and Settings\All Users\Application Data\Microsoft\Network\DLLs\eewhptdpyl.dll
c:\Documents and Settings\All Users\Application Data\Microsoft\Network\DLLs\ieModule.dll
c:\Documents and Settings\All Users\Application Data\Microsoft\Network\DLLs\moduleie.dll

View Associated System Guard 2009 Windows Registry Information

HKEY_CLASSES_ROOT\CLSID\{77C96E10-FDA7-4AA7-B318-0631C0D27DBB}
HKEY_CLASSES_ROOT\CLSID\{AB6DAA8C-F726-4FDD-8B06-9537C5878612}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\System Guard 2009
HKEY_LOCAL_MACHINE\SOFTWARE\System Guard 2009
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "systemguard"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad "ieModule"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad "InternetConnection"


 

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus, Trojan, Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.


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